The hotel is very convenient to Shinjuku station, shops and restaurants. We stayed in a 'standard' room and found it was a good size, not the shoebox we thought we'd get. The buffet breakfast is quite good.
Service was generally good, except when our keys were partially deactivated our last evening - worked in the room and lift, but couldn't get into the room. The problem was never properly fixed, and could have been better handled by staff. The' business centre' near the Guest Lounge was also a surprise, much lower standard than I'd expect in what's considered a business hotel.
- Free Wifi
- Breakfast included