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“Excellent Hotel with clean rooms, excellent service, very good english speaking employees and easy to reach fromany Toky”

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Shibuya Excel Hotel Tokyu
Ranked #6 of 27 Hotels / Ryokan in Shibuya
Certificate of Excellence
Edison, New Jersey
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent Hotel with clean rooms, excellent service, very good english speaking employees and easy to reach fromany Toky”
5 of 5 bubbles Reviewed November 6, 2012

This hotel is situated in front of Shibuya main train station from where you can travel any where in Japan. The hotel is 25 storey hotel with two restaurant on 25th floor namely A`Bientot. One is japanese and the other international and american cuisine. Their Bfast is perhaps the best american western Bfast one can eat in Tokyo. The rooms are small but very clean and with enough space. The complimenatry Internet and bell captain service is amazing. This area is full of shops, restaurants and the hotel is adjoining to the Marlk City shopping mall. One walks to the main railway station and there are many japanese and american food restaurants on the second floor of this complex. There is a convenience store next door and too many Starbucks and one right in the building on the second floor. The most valuable news about this hotel is that there is a dirct bus service from both airports which bring you right at the back of the hotel and you just walk in to the reception area. They also have a direct bus from the back parking area of the hotel direct to the airport and you buy the ticket from the reception. The front desk people are polite and helpful and speak good english.

Room Tip: slightly higher floor above 10th but most rooms are very comfortable .
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank suraj m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,094 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (184)
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English first
San Clemente, California, USA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 5, 2012

With views of the famous Shibuya crossing Good value, location, staff, views and ask for rooms with massage chairs (not many but they are top notch)- only downsides no gym but seems that's normal for Tokyo

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
114 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

Went here for business and stayed for about a week. The hotel's location could hardly be better. The glass elevators overlook the famous Shibuya Crossing and the hotel is just minutes away from Shibuya Station, one of the main rail stations in the city.
The rooms are ok, not spectacular, but well equipped with a flat screen, a little fridge (no mini bar, but vending machines throughout the building) as well as fast free wifi. Some noise from the train station can be heard, but in general the environment is remarkably quiet. Unfortunately there is no gym, no pool or any other facility for physical exercise.
The breakfast buffet in the Western-style restaurant was sufficient, but I didn't find the food of outstanding quality. Better take the elevator down to 3F into the mall where there is a Starbucks right around the corner.

Room Tip: Get a room with a view of the park and the skyline.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank capecoraljay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

Shibuya Excel Hotel could not be better situated. The rooms are clean and comfortable; the wifi is excellent and the breakfast in the beautiful restaurant, with panoramic views of Tokyo, is good (there is an American style buffet and an Asian breakfast buffet). Access to Shibuya as well as JR and Subway lines can not be overstated - this is a key location to benefit from all that Tokyo has to offer.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeborahD449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 1, 2012 via mobile

The hotel is clean and nice. The room size for me is just perfect since I travel by myself. The locations is very convinient. Now they have free wifi in the room. I would love to come back here again :)

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsRance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
184 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 bubbles Reviewed October 26, 2012

Stay for one night for business.

Shibuya excel tokyu has superb location, just right next to extremely busy shibuya station. Therefore, it is very convenient for eat, drink, shop, travel.

The room is small as tokyo standard, and nothing special, but it is terrible expensive above tokyo standard. Free Internet is +++, and you can easily get in Airport Limousine bus.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kengkla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed October 10, 2012

We stayed in this hotel for 5 nights in September. It is in a great location right across the road from the station and Shibuya is on the Yamanote line which makes it very convenient to get around Tokyo. The hotel room was fairly large for Tokyo standards, Tokyo is such a dynamic place you rarely spend too much time in your room. There is no free wifi in your room only in reception so makes it had trying to Skype in public. Each floor has a vending machine and an Ice machine so you can get a quick beer before going out to dinner. There are heaps of restaurants around the area - too many to choose from and eating in the hotel is very expensive - you get better food in the streets. We found the shopping centre the hotel was in had a good selection. wandering around at night is safe also. I found the reception staff were not friendly or accomodating - after a 30 hour flight from Australia we arrived at the hotel at 11am and they were adamant we could not enter our room until 2pm even though they were not fully booked. In the end we paid a sum of money to get in early so we could shower and rest. They were very inflexible which is weird because we found stangers extremely accommodating. This hotel is OK but I would try other hotels in this area if I returned to Tokyo.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SydneyFamilyof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shibuya Excel Hotel Tokyu

Property: Shibuya Excel Hotel Tokyu
Address: 1-12-2 Dogenzaka, Shibuya 150-0043, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Shibuya
#4 Business Hotel in Shibuya
#5 Romantic Hotel in Shibuya
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Shibuya Excel Hotel Tokyu 3.5*
Number of rooms: 408
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Also Known As:
Shibuya Excel Hotel Tokyu Tokyo

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