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Hotel Century Southern Tower
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Reviews (2,113)
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All reviewsshinjuku stationkrispy kremehotel startsgreat locationtokyu handssouthern terracetakashimaya department storea small convenience storemt fujifloor lobbynarita expresstakashimaya times squaregood sizetokyo handssouth exitfrench bakerycorner room
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1,065 - 1,070 of 2,113 reviews
Reviewed April 27, 2013

We accidentally booked the smoking room. When we arrived there they managed to swap the room to non-smoking. We are family of four. We were so impressed with the size of the room. They put two double bed and one single bed and we still had plenty room for the luggage. The bathroom was huge with the separate shower and bath tub. The toiletries were amazing. They even provided the facial wash, comb, toothbrush and toothpaste, shaver etc. The shampoo, conditioner, body shop and face wash are Shiseido brand. The only missing was the body lotion. They also provided complimentary bottles of water. The mini bar was empty so we could put some fruits and food.

The view from the room was great since the lobby starting from level 20th.

Location was perfect. It's only five minutes from Shinjuku train station walking distance to the Hotel. And it's also five minutes walking distance to bus terminal. We took the bus to Disneyland. So easy. The hotel is opposite Time Square (Takashimaya) so great for shopping and food. If you like Starbucks and Krispy Kreme donuts you won't go wrong it's just outside the hotel.

Staff spoke good English. Very helpful, polite and friendly.

Really nice hotel we would definitely stay there again.

  • Stayed: April 2013, traveled with family
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1  Thank SydneyWorldtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

My husband and I mainly live in the US and part time in Tokyo. We own a condo in Tokyo but it's rented out for now, so we use lots of hotels.

We are frequent guests here and this time, we stayed for 3 nights in a corner double room in April 2013.

This hotel is undoubtedly the best located hotel in Shinjuku. It's 2-3 minutes from Southern Terrace Exit of Shinjuku Station. Shinjuku is one of the most convenient and fun districts to stay while in Tokyo.

Now, you have to understand how this hotel that offers excellent location and nice rooms keeps the rates relatively low. They do it by not offering the bellhop, full concierge and room services. A few people who left poor reviews apparently didn't know the concept of this hotel. If you want a full service hotel nearby, go for the Keio Plaza or the Cerulean Tower in Shibuya.

Our corner double room was spacious, clean and offered spectacular views of Tokyo. It's a double room but each bed is a US king size. Checkin/out was smooth and housekeeping did a great job.

I highly recommend this hotel to anyone who doesn't need full service.

Room Tip: Corner rooms has huge windows and spectacular views!
  • Stayed: April 2013, traveled as a couple
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4  Thank Shibuyakko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

We booked two connecting Superior Twin rooms on the 23rd floor (the hotel starts from the 20th) and they were perfect. The rooms' size was very good and the beds were spacious and comfortable. There was a lovely sitting area near the window for meals etc. The bathrooms were clean and reasonable in size. The kids could make a racket in their room but we could hardly hear them from our room. While the hotel is situated along numerous train lines, double glazed windows ensure peace and quiet.
My husband was initially annoyed about the lack of porters (the hotel's street access is on the first floor of the main building, of which the hotel is the top half) but there are trolleys available to help get luggage up. There is also no room service but the lobby shop is well stocked and heck, you're in Japan! There is food aplenty nearby. The hotel restaurants seem very good and we enjoyed the buffet breakfast a few times at Tribeks. There's also a Mexican, an Italian and a Korean restaurant nearby, as well as Krispy Kreme and Starbucks.
The hotel is close to the JR (South) entrance of Shinjuku station but you're looking at a 10 minute exercise from room to platform. It's a short walk over to the Takashimaya Times Square department store which contains Uniqlo, Tokyu Hands and Kinokuniya book store. You can also walk down to street level and stroll to West Shinjuku which is a whole lot of fun too.
Staff is very friendly and from what I could gather, they can speak English very well. I would most definitely stay at this hotel again!

Room Tip: Only Superior Twin rooms are connecting but worth it for families. We got a great deal for both rooms online. Ask for rooms that face the station to get a great view of Tokyo.
  • Stayed: April 2013, traveled with family
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1  Thank monipod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

We just got back from Tokyo and we stayed in the Century Southern Tower. I requested for a triple sharing room in the highest possible floor to get a great view. We were given a triple sharing room with a view overlooking the train tracks and Takashimaya Department store. I was advised by the hotel that the triple sharing had limited choice.

We arrived in Narita Airport late night and was advised by our friend to buy the SUICA (rechargeable common stored value)/NEX (Narita Express) combination which costs 3500yen/pax to get the best value and convenience. You get 1500yen common stored value for you to use for the train/subway/bakery etc. and 2000yen for the express train. The best part of the SUICA card is that you can return the card and get back 500yen when you fly out of Tokyo at the end of your trip. The limo bus cost is 3000yen/pax.

The hotel is conveniently located near the Shinjuku train/subway if you were to exit the Southern Terrace. Along the way you will pass by Starbucks and Krispy Kreme, connected by a bridge is Takashimaya, Tokyo Hands, , the bus station going to the Disney area etc... The lobby is on the 20th floor and we were greeted by friendly and accommodating staff. The room size is a bit cramped considering there were three American standard beds. The room amenities is as expected. We avoided the hotel food and opted to eat out all the time to get the taste of where most locals dine at a much affordable value.

Takashimaya's food section floor goes 30% off on their breads after 6:30pm for breakfast options if I remember it correctly. The food stalls within the whole floor are meant for take out and do not have chairs. The restaurants in the mall are located in the higher floors if you are looking for places to eat but the price range would be somewhere around 1500yen above. If I were to go back, I would definitely stay here again.

If you plan to go Disney Sea or Disneyland, you can either take the bus which costs 800yen or the train/subway is 630yen. I would recommend to take the bus which will bring you directly and less hassle to the parks.

If you need to go around via train/subway anywhere in Japan, you can check HYPERDIA online to get the details of train line, time and price. SUICA card for me is very convenient to either Tokyo and Osaka.

  • Stayed: April 2013, traveled with family
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5  Thank shadow801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

Hotel Century Southern Tower, Shinjuku
We stayed for 4 nights in April for Sakura (cherry blossom viewing). Unfortunately Sakura came early so we only saw a few late blossoming trees in Shinjuku Gyoen National Garden.
The Century Southern Tower is at the south west end of Shinjuku station and despite it's address is actually in Shinjuku not Shibuya.
If you are coming by train, exit via the Southern Terrace or New South Exit (get off the train and go straight ahead along the platform, do not go up the escalators till you reach the above 2 exits, much quicker and less busy than the Central Exit) it is then only a short 3 min walk across the South Terrace (a wide pedestrian thoroughfare next to the train tracks lined with a small no of shops including Starbucks and Krispy Kreme) to the 2nd floor (2F) hotel entrance (note ground floor is 1F). Take the lift to the 20F lobby (restaurants are on the 19th floor) and guest rooms from floors 22 to 35. Because it sits on top of an office building, all rooms will have a very nice view.
If you are coming from Narita or Haneda via Friendly Limousine Bus, there is a stop at he hotel or you can get off at the West Shinjuku stop and walk 10 mins to the hotel (buses to this latter stop are more frequent). We walked from West Shinjuku and it was not a problem, just one intersection to cross and you enter via the 1F and take the lift to 20F.
Check in was quick and easy. Just present your passports and hotel voucher. Strangely there is no porter service, but there are 3 luggage carts for guests to use. The explanation for this is that the hotel values guest's "privacy". I note other reviewer's comments about the lack of this service and I tend to agree that they should offer this service (even as an option).
Also there is no room service but a small lobby shop on the 20F by the 4 very efficient lifts (open 7am-11pm). There are vending machines for drinks on each floor as well as an ice machine. There is a small fridge but no mini bar, so you can use the fridge for any food and drinks you buy.
Nice lobby with wooden floors and comfortable seating, large windows overlooking both east and west Shinjuku so the lobby was lovely and light filled. The views from the toilets on 20F are great as well. In the lobby area is the Southern Court lounge for drinks and coffee, tea, etc.
We stayed in a superior double non smoking room (there are 375 guest rooms). The rooms types are single (19m2), standard (26m2), superior (31m2) and superior corner (34m2) then the executive rooms (70-80m2). The superior rooms face east which gives you a very nice view of Shinjuku Gyoen , Takashimaya Times Square (large department store-go to B1 for the food hall and a small Kinokuniya supermarket), the DoCoMo building (looks similar to the Empire State Building) and if you are lucky, you can see the Tokyo tower, also further out you can see the Sky Tree.The west view is of office buildings and I understand you can see Mt Fuji on a clear day.
There is a fitness centre on the 21F but no pool or sauna. This is small with 2 treadmills and some other equipment. No shower facilities there.
The rooms are accessed by a swipe card but I note you don't need to use this on the lift.
Fairly typical Japanese hotel room, exceptionally clean. Efficient air con, nice Panasonic flat screen Internet TV (CNN, BBC, Fox and CCTV) and free wired and wi fi (glad to see hotels not charging for this service). Bath and shower over the bath, Toto toilet with heated seat and bidet functions. Also in room safe.
Decor colour was a neutral tan and white. The bed linen is changed every 3 days unless you request otherwise.
The main restaurant is Tribeks, breakfast buffet is ¥2194 (open 6.30am-10am), lunch ¥2100 and fixed dinner price from ¥5775-7507. The other rather pricey restaurants are China Grill Xenlon and Japanese restaurant Horikawa. We did not dine at any of these so cannot comment on the food quality.
This is a 4.5 star hotel mainly for business and leisure travellers. Despite being next to the railway tracks, noise was minimal or zero.
The pros: location near Shinjuku station and close to department stores and shopping. Nice views of Tokyo city and especially Shinjuku Gyoen (10min walk). Free in room wi fi.
The cons: no porterage or room service. basic gym. I note one reviewer was unhappy with the size of her room, I suspect she got a single 19m2 room which would be quite a small size. Pays to check the room size first.

Room Tip: Get a room facing East with view of city and Shinjuku Gyoen, either a superior or corner
  • Stayed: April 2013, traveled as a couple
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3  Thank mirroden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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