We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Good location and big rooms” 4 of 5 stars
Review of Cerulean Tower Tokyu Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Cerulean Tower Tokyu Hotel
Ranked #4 of 29 Hotels / Ryokan in Shibuya
Certificate of Excellence
Kuala Lumpur
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good location and big rooms”
4 of 5 stars Reviewed February 17, 2013

Stayed here (standard King City view) for 5 nights in Feb 13 with my wife and 2 kids aged 6 and 4. Hotel provided extra bed, and still plenty of space left in the room for luggages etc. Bath is spacious and quite luxurious. Good view from the room, on a clear day we can see Mt Fuji. TV selection was poor for English programmes, so the TV was rarely switched on. Room service was ordered for dinner and breakfast once. The quality was poor and prices was expensive. Easy to dine out as the hotel is 5 minutes walk away from Shibuya station, also behind the hotel there's a few eateries as well. Just to add, the hotel is located on a more 'quiet' and less busy part of Shibuya which was great! Staff were very accommodating and friendly. Loved our time there, will probably stay here again if I get the chance to visit Tokyo again.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank jaii13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,490 reviews from our community

Traveler rating
    718
    588
    122
    33
    29
See reviews for
326
465
130
341
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Brisbane, Australia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 16, 2013

Cerulean Tower Tokyu has an amazing location, being only a few minutes walk from Shibuya 5 Ways. There is literally days worth of wandering around the Shibuya Streets. If you're feeling energetic, you could easily walk to Harajuku, or if you're feeling lazy, catch the Yamanoto line anywhere! Cerulean Tower provides excellent service, and assistance to make Japanese bookings was happily provided by the hotel. Some here say wifi should be free for a 5 star hotel, but having a fee keeps all the leechers off it! For a minimal fee, you can have wifi for all your devices, lightning fast! Restaurant service was also exemplary. We had a few drinks on Level 40 to take in the view (expensive, but worth it) and also had dinner at the Italian restaurant on L2 (Must more affordable). Breakfast at the restaurant is very busy and generally involves a wait. For only a few dollars more, choose room service and have a table delivered to your room!

Room Tip: All rooms have blackout curtains, don't be afraid to request east/west rooms. Northerly rooms e...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Shaun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yogyakarta, Indonesia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 16, 2013 via mobile

My stay here was business trip in the end of winter

First impression was the strategic location and very kind staffs in all department

My room was Sky View in 29th floor, with a magnificent view of Mount Fuji

Room is spacious in Tokyo standard. I like the layout, where the working table is strategic and comfortable

Internet access is quite expensive. Stayed here for 4 nights, the connection had a problem on the 3rd. Staff doesn't understand English for technical problem

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank kristupa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 16, 2013

My son and I stayed at the Cerulean tower hotel in Shibuya for 7 nights. We chose it after reading the reviews on trip advisor, Tokyo is huge but Shibuya is where the action is. The hotel is five minutes from Shibuya railway station, one of the biggest and busiest stations in Tokyo. If you arrive by train from Narita take the west or south exit. When you come out of the station look to the left and the tower is visible. Use the overhead walkways to reach the hotel. - there are lifts if you have luggage.

The reception is on the first floor but the rooms are on the 19th to 40th floor. Our non smoking room was on the 25th floor and had wonderful views of the area. The room is spacious with a spacious bathroom with lots of marble and a great shower.

The hotel charges for WiFi. It costs 3600 yen for a week. We were able to run a laptop, ipad and mobile phone in our room and the speed was excellent.

On the ground floor is the Caramelo restaurant where there is an excellent breakfast buffet. It might appear expensive but is a great way to start the day with excellent food. No one hurries you to leave and breakfast is served until 10.30am. Time to plan your day.

Without exception the staff are helpful and friendly. They make you feel welcome. We used the concierge service to book restaurants and seek directions. The staff remembered my name 24 hours later. This is Japan at its best.
On the second floor just outside the entrance is a very handy 7/11 convenience store. 7 bank has an ATM inside which works with overseas travel cards and other cards. Be aware few Japanese banks ATM will work with overseas cards, but the 7/11 chain works fine.

To sum up:
Whilst the Cerulean might appear expensive it is great value and a genuine 5 star hotel with service to match. Close to the railway station and all the action of Shibuya. You can get to all parts of Tokyo easily and the Narita express train to the airport stops at the station. This hotel is an oasis of calm and service with delightful staff. A stay here will not disappoint you.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BLACHFORD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed February 15, 2013

If you are new to Tokyo and would want to avoid the hassel of familiarizing yourself with the spider-web metro network on your very first day upon arrival, you can simply take the airport shuttle which will take you direct from the Haneda/Narita Airport to Cerulean Tower Tokyu Hotel direct. It costs you 1,000 yen per person.

The room in Cerulean is spacious by the Japnanese standard. The shower and bath tub are enclosed behind a glass pane to avoid the steam transmitting into the rest of the bathroom.

If the weather is good, you can also get a glimpse of the Tokyo Tower from your own room. Request for a room on a high-floor zone if possible. It would enable you to have a better view of the entirety of the Shibuya area.

In terms of location, there should be no complaint. When you walk down from Cerulean (check from the lift), you should come across a pedestrian walkover (please watch for the FIRST). After you cross it you would find yourself landing in the Shibuya station. It is one of the biggest and busiest transit stations. You can get a day pass to save some money. Please make sure you get the correct line e.g. JR/Metro etc.

If you do not opt for breakfast in Cerulean, there are nice coffee shops and fast food shops around offering nice coffee and sandwiches to choose from to fuel youself in before staring a day for sight-seeing.

If you are starved, the basement floor in Tokyu Department Store is the best place to shop for fresh and reasonably priced sashimi and sushi.

Facing the Shibuya station and opposite to Tokyu Department Store is the popular shopping area of Shibuya. You will find 109 and Mark City close-by.

For food gourmets who look for better quality for dinner, there is a "food" street across the pedestrian cross-over (mentioned above) close to Mark City where you will be afforded with loads of choices varying from Japanese noodles (ramen), sushi, BBQ (korean style) and teppanyaki etc. It is only approximately 5 minutes away from Cerulean. If it takes you more than 10 minutes to get there, you are probably heading on the wrong direction.

Room Tip: High floor zone
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank Teresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 11, 2013

In terms of location, room size and views this hotel holds it's own.

Room is large, very large for Japan (bathroom is the size of other hotel rooms I have stayed at here), the doors close silently and the foot light switch next to the bed saves you being blinded by light if you need to get up in the dark.

Bar on level 40 is nice enough but the ambience is a little lacking. It could be made so much better and help them capitalise on the stunning views of the city if the brought it up a notch.

Customer service overall is what you expect from Japan but as many others state here, this hotel has a bit more of a business feel, than it has character ambience and that shows in the staff.

If you are looking for a hotel for a vacation with someone special you can do better, if your here seeing friends or for business then it's a solid bet.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 27, 2013

Great location for this comfy hotel in shibuya.
Spacious rooms, with large bathrooms, and very comfortable beds.
The service is perfect (welcome to Japan) and the breakfast buffet is excellent.
A couple of complaints though:
- i had to ask for another room, as the one i initially got had a terrible smell of tobacco
- the fitness center and the pool close at 9pm, which means that if you're ther for work, and you come back a bit late, you just won't be able to go to gym. A pity for a hotel of such a level...

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank JooChiat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Shibuya hotels
Shibuya / Harajuku / Ebisu
Shibuya Excel Hotel Tokyu
Shinjuku
Hotel Century Southern Tower
Shinjuku
Hotel Sunroute Plaza Shinjuku
Show Prices
Show Prices
Show Prices
Shibuya / Harajuku / Ebisu
Shibuya Granbell Hotel
Shibuya Granbell Hotel
#7 of 29 in Shibuya
4.0 of 5 stars 576 reviews
Shibuya / Harajuku / Ebisu
Dormy inn Premium Shibuya Jingumae
Shibuya / Harajuku / Ebisu
Shibuya Tokyu REI Hotel
Shibuya Tokyu REI Hotel
#12 of 29 in Shibuya
4.0 of 5 stars 268 reviews
Show Prices
Show Prices
Show Prices

Been to Cerulean Tower Tokyu Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cerulean Tower Tokyu Hotel

Property: Cerulean Tower Tokyu Hotel
Address: 26-1 Sakuragaoka-cho, Shibuya 150-8512, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Shibuya
#3 Business Hotel in Shibuya
#5 Family Hotel in Shibuya
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Cerulean Tower Tokyu Hotel 4.5*
Number of rooms: 411
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, JAPANiCAN, Hotwire, Booking.com, Fastbooking, Rakuten, Orbitz, Cheap Tickets, Odigeo, Expedia, Travelocity and Jetsetter so you can book your Cerulean Tower Tokyu Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cerulean Hotel Tokyu
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing