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All reviews the executive lounge shibuya station top floor mt fuji minute walk amazing hotel city view spacious room lost in translation narita airport modern hotel famous shibuya crossing yamanote line concierge tokyo shopping tokyu
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Reviewed December 1, 2012

For a tokyo hotel it is quite spacious, clean and has great views in day and nite. It is conveniently located just far away enough from Shibuya station so it is in a quiet part of the area but easy enough to get to the station in 5 mins. It has a small gym which is good enough for quick treadmill run.
Great bar at the top, but it closes at around midnight on weekdays.
The beds are hard and pillows are also quite hard as well...
Breakfast is a bit overpriced at 3000 yen, I'd suggest going to the ramen shop down road for 700yen.

Date of stay: November 2012
  • Trip type: Traveled on business
    • Value
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Thank Ageus
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ctth-customer3, Customer relation Ayu T. at Cerulean Tower Tokyu Hotel, responded to this reviewResponded July 4, 2019

Dear Mr. /Ms. Ageus
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us.
The staff and I would like to thank you for choosing our place during your precious time here.
The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2012

The Cerulean Tower is a large well located modern hotel with decent rooms, friendly staff and good facilities. It's pretty expensive in the restaurant and bars but the included breakfast is great. There are a ton of places nearby to shop, eat and drink. All in all this is a decent place.

Date of stay: November 2012
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rankbadger
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ctth-customer3, Customer relation Ayu T. at Cerulean Tower Tokyu Hotel, responded to this reviewResponded July 4, 2019

Dear Mr. /Ms. rankbadger
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us.
The staff and I would like to thank you for choosing our place during your precious time here.
The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2012

Has a business center, a gym ($25 per day extra) great top floor bar lounge with fantastic views- right out of Lost in Translation...excellent service. Check out the live jazz bar next store, great spot. Also, great ramen houses across the foot bridge past the 7-11 as you are headed down hill towards the Shibuya station make a left into the small alleyways. Take advantage of their Narita bus, much cheaper than a taxi($30 versus $250+). Ask for a room with a view of Shibuya station, helps you to get a lay of the land. Very quiet rooms, could not hear any street noise or my neighbors - I was on the 25th floor.

Date of stay: November 2012
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Chris_helen90266
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ctth-customer3, Customer relation Ayu T. at Cerulean Tower Tokyu Hotel, responded to this reviewResponded July 4, 2019

Dear Mr. /Ms. Chris_helen90266
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us.
The staff and I would like to thank you for choosing our place during your precious time here.
The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

The hotel is located in Shibuya district where many shops and restaurants are located near by. There is 7-11 next to the hotel, which is convenient. As other reviewer said, this is a good business hotel although rate was higher this time around. It used to be around 25,000 yen with breakfast per night for queen size bed room, but this time, it was over 35,000 yen without breakfast. Room is comfortable and I liked how their closet is situated. Only complaint I would have is that there isn't enough counter space in the bathroom for your item.

Date of stay: November 2012
Trip type: Traveled on business
Thank mtn5212
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ctth-customer3, Customer relation Ayu T. at Cerulean Tower Tokyu Hotel, responded to this reviewResponded July 4, 2019

Dear Mr. /Ms. mtn8290
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us.
The staff and I would like to thank you for choosing our place during your precious time here.
The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

My wife and I stayed at the Cerulean for one week in October. We elected it because, contrary to most US hotels in Tokyo, they offered free cancellation. We found it to be an excellent choice. A very modern hotel, with large room (even for US standards, not to mention Japanese ones) and bathroom, and -above all- and incredibly helpful staff, including the concierge who always with a smile helped us with directions on how to make our train reservations, among others. The hotel has a varietty of great restaurants and is also is very conveniently located just 300 feet away from Shibuya station, which is also located right in the center of Shibuya commercial area. We recommend it highly.

Room tip: Following some travelers' advice we elected a higher (and more expensive) floor with view towards Mt. Fiji. Unfortunately we did not know that Mt. Fiji can only be seen from the hotel during some months, and it was entirely clouded during our visit.
Date of stay: October 2012
  • Trip type: Traveled as a couple
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    • Cleanliness
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1  Thank soulsama
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ctth-customer3, Customer relation Ayu T. at Cerulean Tower Tokyu Hotel, responded to this reviewResponded July 4, 2019

Dear Mr. /Ms. soulsama
Thank you for staying at the Cerulean Tower Tokyu Hotel and sharing reviewing us.
The staff and I would like to thank you for choosing our place during your precious time here.
The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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