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“shuttle doesn't run 11am-5pm”

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Hotel JAL City Haneda Tokyo
Ranked #4 of 49 Hotels / Ryokan in Ota
Certificate of Excellence
Reviewed July 28, 2012

How do you sell yourself as an airport hotel when you have a shuttle that doesn't run for 6 hours during the middle of the day? this is unacceptable to keep guests waiting at the airport for this long. Nobody actually stays here for any reason other than it being near the airport. Unacceptable.

  • Stayed: July 2012, traveled solo
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8  Thank jacobfyda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 - 213 of 1,580 reviews

Reviewed July 27, 2012

This hotel delivers a clean, comfortable room. It is nothing really special, but It is provides a nice place to stay if you need to stay all night near Haneda. The hotel room itself is rather small, which is typical for hotel rooms in Tokyo. The breakfast buffet in the morning is rather limited, and priced too high for what is offered.

On the positive side, the hotel is a convenient ride from the airport by shuttle bus, and the return to the airport in the morning is equally simple and convenient. The overall price for a night at the hotel was reasonable. The staff was friendly and helpful. All in all, I have no real complaints and would stay here again if traveling through the area again in the future.

  • Stayed: July 2012, traveled on business
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Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

This was a clean and comfortable 3.5-star hotel, with very friendly staff and pleasant design. The airport shuttle was reliable, and it's a very short walk from a station on the Keikyu train line.

My only complaint is that the room had an alarm clock built into the wall directly next to the head of the bed. There was no way to dim the LCD display, and I couldn't get the room as dark as I wanted at bedtime.

  • Stayed: July 2012, traveled solo
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Thank Blurgeshmurg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2012

  • Stayed: July 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Edwin S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 13, 2012

Because of the free shuttle bus service and the proximity to the Haneda airport, this hotel is a god send for travelers arriving at Haneda late at night or departing early morning. The bus from the hotel starts early at 4am while the last bus from the airport leaves at 12:20am - anyone traveling on Air Asia or Singapore Airlines will appreciate this.

Rooms are small so it's going to be a squeeze if you have large luggage with you but the bed is comfy and in-room facilities more than adequate. Free internet (using a LAN cable in the room) is provided and speed is fast.

Convenience store and 2 food outlets are across the road from the hotel. The train station (Anamori-inari) is just a 5 minute walk away and will take you to the main transfers at Hamamatsucho Station (25 mins) and Tokyo Station (30 mins).

Walking past the Anamori-inari Station will lead you to a reasonable sized supermarket where you can get various Japanese foods and snacks.

  • Stayed: June 2012, traveled with family
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Thank OliK75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

Smaller and friendlier than many airport hotels. The room was small, and a little bit past its best, but it was comfortable and surprisingly quiet for the location.

The restaurant was adequate, with a fairly basic menu, but not expensive.

It is a 5-10 minute walk to the monorail station that takes you into the city itself. If you need to get to Haneda airport the bus was regular and no problem. If you need to transfer to Narita airport there is a very good shuttle bus that runs between the airports ('Airport Limousine Bus').

  • Stayed: May 2012, traveled on business
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Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

Close to Haneda Airport - 10 mins by Hotel bus. Bus from the hotel to airport very good but from airport to hotel the pickup point is not clear. It is over the road from Term 1 bus stop No.9 in the bus car park.
Website said 2 per hour but when i got there it was only 1 per hour.
Hotel room is small (normal for Japan) but clean and quiet. Bed comfortable. Internet is good. Hotel restaurant was good value (esp for an airport hotel).
24/7 mini market over the road.
For an airport hotel it is one of the better I have stayed at.

  • Stayed: June 2012, traveled on business
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Thank Rup_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel JAL City Haneda Tokyo

Address: 4-11 Haneda Asahi-cho, Ota-ku, Ota 144-0042, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Ota > Haneda / Kamata
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 49 Hotels / Ryokan in Ota
Price Range: $88 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel JAL City Haneda Tokyo 3*
Number of rooms: 308
Official Description (provided by the hotel):
●The all rooms innovated on February 2014! ! The free shuttle bus between Haneda Airport and the hotel service on going. The pick-up in each Domestic Terminal 1, Terminal 2, International Terminal! ! (Please check the bus timetable for details.) ●Free Wi-Fi all rooms and lobby equipped. Wi-Fi enhancement completion of construction on July 2014! Wi-Fi is now easier connection throughout the hotel! ! ●The breakfast starts from 4:00A.M. early-morning!! We prepare a buffet in 1F restaurant SORA Even early departure can eat breakfast well! ... more   less 
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Also Known As:
Jal City Haneda Tokyo Hotel
Hotel JAL City Haneda Tokyo Japan

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