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4 - 9 of 163 reviews
Reviewed September 10, 2016

This hotel was marketed as 4 stars but is VERY far from a 4 star experience. It is located in a seedy red light district, though is quite close to Kamata station. Service was good and friendly-- I had to get someone to turn on the air conditioning because the remote was in Japanese, and as a woman traveling alone, I very much appreciated that they sent up a female to help.
The hotel is clean but rooms are tiny and the bedding was of really low quality. The bathroom was really small, so much so that the faucet fixture on the sink also controls the shower. Nice toiletries and decent internet. But I think I was overall underwhelmed by Tokyo hotels and this was no different.

Date of stay: September 2016
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank friendofjojo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
urbainhotelstokyo, frontdesk at Urbain Tokyo Haneda Kamata, responded to this reviewResponded September 20, 2016

Thank you for staying our hotel. and we appreciate your comments.

we are really glad to be praised our services.
Also, We are really sorry we made you an unpleasant feeling about room facilities such as bed ,bathrooms.
Now,we are considering to improve room facilities, and will make instructions of
how to use the remote controller written in english.

thank you very much!





Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2016 via mobile

Stayed here for 4 nights in may. The staff were very friendly and happy to assist with any questions we had. The room was small as are most in Tokyo but very clean and had all of the essentials. Great location, it's only a 5-10 minute walk from the JR station kamata.

Date of stay: May 2016
Trip type: Traveled with friends
1  Thank delloww
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 18, 2016

Regarding the plus points of this hotel, it is very conveniently located near JR Kamata station and is a perfect transit for tourist attractions. The staff is very helpful and courteous and arranged for an English translator even if they did not understand English.The hotel is also reasonably priced and Wifi speed is decent.
Regarding the breakfast it was adequate but lacked variety and the hotel does not provide Lunch or dinner room service and you need to check out on the nearby restaurants. What was unexpected was the lack of locker facility and complimentary water which is common across hotels. But overall a decent hotel.

Date of stay: May 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Avishek2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 27, 2016 via mobile

We stayed 2 weeks here, close to Kamata Station & very clean. Free breakfast from 5am - 10am. Free WiFi & free use of their washer/dryer. They have excellent customer service, front desk very helpful & they always greet you. The maid do an excellent job & they always greet you. We paid $120 daily. Room & bathroom is small, they only have wall hooks no dresser. We are hardly in the room so a small room was okay. The best benefits is their friendly staff, easy to communicate with. If you prefer a huge rooms you will pay starting $300 plus a night in Tokyo. Our friend that lives in Tokyo found this place, we usually stay at Grand Panex Hotel, but they always screw up our reservations & their staff is not friendly at all.

Date of stay: April 2016
Trip type: Traveled with family
1  Thank Dawn F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 24, 2016

The hotel is not new, but is very clean and the staff are helpful. The breakfast is very simple, but is good. Less than 10 minutes walking from the Kamata Station, but if you wanna buy or eat something, you can easily find something very, very close from the hotel. Also, the access to the laundry is helpful for those who's making a long trip, but you have to use your own laundry soap.

Date of stay: March 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank 628lucianaf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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