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“Great Hotel”

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The Ritz-Carlton, Tokyo
Ranked #2 of 110 Hotels / Ryokan in Minato
Certificate of Excellence
Greenwich, Connecticut
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Hotel”
Reviewed June 14, 2014 via mobile

The Ritz Carlton Tokyo is one of my favorite business hotels in Asia. The lobby is located on the 45 floor of the building so all of the rooms have great views of the city. The rooms are very nice and the service here is excellent.

Stayed June 2014, traveled on business
Helpful?
Thank H8CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,527 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (197)
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Singapore
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed June 5, 2014

This is a fabulous hotel in a great location close to the fun of Roponggi. It is in the tallest building in Tokyo so the views are stunning across Tokyo. We had a suite with two way views which were fantastic day and night and we had a view of Mount Fuji. The room was beautifully furnished and the bathroom was amazing - so big and spacious and all the luxuries you would expect from a premium hotel brand. The service was exemplary and staff very friendly and professional. We had room service for breakfast and for one evening and the food was of a very high standard. Staff also laid it out beautifully on the table in our living area just making having room service a little more of an experience.
If you want to spoil yourself in Tokyo then this is the hotel. There is an upmarket mall attached to the hotel for some retail therapy and a number of fabulous restaurants in the hotel. But if you want to head out, as mentioned the lively Roponggi is a stones throw away. A must if looking for some luxury in Tokyo.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PDelaSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
101 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 5, 2014

Hotel is located in Roponggi area.

Nice area lots of Restaurant / Pubs

Not far from Shibuya Shopping area.

Hotel is top few floors of Office Building (probably the tallest one in this area)
All Rooms have great view of Tokyo
Lounge also have amazing View of Tokyo.
Pool is nice (indoor) and heated

I usually stay in their international rooms
This time I got the traditional Suite.
Its actually quite an experience.
It a traditional Japanese room, tatami mat and sitting on the floor type of setting.

Service staff are great always friendly and helpful and trying to anticipate your needs.
Many choice of Food in the Hotel + All have excellent view of the City

Room Tip: They have different rooms which give you different view of the City.. so choose wisely ;) Tokyo Tow...
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WKKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
8 reviews
Reviewed June 1, 2014

It is a very good hotel, everything make you fill so pampered, every body is vey polite…. they helps you in any way you request. Some bed rooms like in the one we stayed in, and the bar, which is absolutely beautiful, have Mt. Fuji view, that makes them breath taken,the sushi restaurant very good. It was the best hotel we stayed in. It is worth the price you pay.

Room Tip: Ask for one with Mt. Fuji view
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sylbeni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 29, 2014

Everything you'd expect and then some from a Ritz Carlton. Unbelievable views from the rooms and bar. The staff were extremely friendly and willing to go the extra mile (they helped us secure a great reservation at a wonderful sushi place).

Rooms are much larger than I expected; the bathrooms were the size of some hotel rooms.

Fitness centre is a bit tough to navigate; seems you need to be a member to use the pool.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ASL1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 28, 2014

The hotel is exactly what you would expect from a Ritz Carlton, luxurious and sophisticated. You are catered to every minute of the day without it being annoying or intrusive. There is a lovely lobby bar and the restauarant there is top notch. There is a mall underneath which is very convenient for a break from hotel life. The pool is great and so is the spa. Staff is extemelt polite and helpful. I loved this hotel.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EG509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed May 23, 2014

We arrived late, checked in and went for a swim and a Jacuzzi to perk up after the flight form Dubai; fabulous pool and great views from the (very) hot jacuzzi. After that we had a cocktail in the beautiful lobby bar, which is smartly “divided” from the chic main lobby by a stunning water feature.

In all, we stayed 4 nights here and had a fantastic time. The room was large and appointed perfectly as in Ritz Carlton style; great walk in shower and very comfortable bed. We had a Mt. Fuji view but the unfortunately the hazy weather was not our friend. The staff could not have been more helpful in making and confirming dining reservations as well as giving directions for touring around the local Roppongi area.

The great jet lag revival massages in the ESPA are to be recommended and they did what the name implies and really set us up for the first day.

The hotel is superbly located not just for local Roppongi but all of central Tokyo is easily and quickly accessible from the adjoining subway line. The last day was a treat as all the cherry blossoms started to come out in the park around the hotel.

Would most definitely stay again.

Room Tip: Ask for a Mt Fuji room for the view but you are at the mercy of the atmospheric conditions!
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank DiveSailSkiTrek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Tokyo

Property: The Ritz-Carlton, Tokyo
Address: 9-7-1 Akasaka, Minato 107-6245, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Minato
#2 Business Hotel in Minato
#2 Spa Hotel in Minato
#4 Family Hotel in Minato
#10 Romantic Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Tokyo 5*
Number of rooms: 248
Official Description (provided by the hotel):
As guests alight from the elevator that takes them to the 45th floor of Tokyo's tallest building, they are greeted by a magnificent sky lobby that epitomizes one of the premier luxury hotels in this cosmopolitan city - The Ritz-Carlton, Tokyo. Occupying the top nine floors and the first three levels of the 53-story Midtown Tower, this five-star luxury hotel is located in the Roppongi District, which transfixes visitors with both its vibrant night life and centuries-old attractions. ... more   less 
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Also Known As:
Ritz-Carlton Tokyo Hotel Minato
Ritz Carlton Minato
Ritz Tokyo
Minato Ritz-Carlton
The Ritz-Carlton, Tokyo Japan

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