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“Excellent hotel”

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Grand Prince Hotel Takanawa
Ranked #17 of 112 Hotels / Ryokan in Minato
Certificate of Excellence
Reviewed July 22, 2012

Modern decor and facilities and excellent service. Well positioned for visiting and attractive setting in gardens.

Stayed: July 2012, traveled as a couple
1  Thank Fan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 9, 2012

Stayed at this hotel for 6 nights the first part of July 2012.
Found the staff to be very friendly and helpful. In fact I believe they are the jewel of this hotel.
Many spoke English very good and most spoke some. The ones who only spoke some were always able to help out with our questions.

The hotel has a Japanese garden and koi pond behind the hotel which connects their other hotels.
Rooms were fairly spacious compared to what I heard about other Japanese hotels.
Bed was a bit hard which took a couple nights to adjust to, but the sheets and comforter were well comfortable. Rooms were quiet.
Nice view of the Tokyo tower from our 5th floor room and some of the city.
It was raining all week and the hotel sat out umbrellas you could take with you around town. Not sure if that is a custom with all Japanese hotels but this as well as how accommodating they were to the guests is what stands out in my mind about the hotel.

They had some restaurants and lounges in the hotel but we only ate at the buffet one breakfast. Compared to U.S. standards a bit pricey and limited menu but more than enough food choice to fill yourself up with.
They also had a small business center you could use to make copies, use PCs and print items.

If I had the opportunity to return to Tokyo, this hotel is definitely on my list of where to stay.

Room Tip: North side of hotel from at least the 5th floor up has good views on the city and Tokyo tower
  • Stayed: July 2012, traveled as a couple
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Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2012

Have visited with business and pleasure. The staff are alway attentive, helpful and English is normally ok. The rooms are smallish, but clean. Was impressed with first stay so went again with four others. Would recommend. Not right in town, ten min on train but quiet and enjoyable. Love the running around the streets in the area

  • Stayed: February 2012, traveled with friends
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Thank Brad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2012

We had a lovely 5 night stay at the Grand Prince Hotel Takanawa in Shinagawa.
We were booked in a "Deluxe Garden View Double King" room and it was enormous, in particular by Tokyo Standards. The room had plenty of room for lounge chairs, a writing desk along with this it had masses of storage space and a large wardrobe and tea making facilities.

The hotel is a short walk uphill from Shinagawa station (the walk only took us 5-7 minutes each time depending on whether we took the garden or road path). When you arrive at the hotel you are greeted by friendly staff at the desk along with staff to help with luggage.

The hotel is set on a 'complex' with several other Prince hotels with a beautiful garden with carp pond, there are several restaurants on site and at other hotels in the complex. Aside from this there are several convenience stores, a post office (with international ATM) and shops down on the street leading to Shinagawa station. The station itself has many restaurants of good quality if you want to eat near the hotel.

The hotel is undergoing renovations and while our room was a little 'dated' I have no doubt it will be on the renovation schedule. It was a very pleasant room to stay in nevertheless.

It was nice to stay in a hotel with such a lot of space that was still handy to a large train station with such good service. I highly recommend this hotel and would stay again.

  • Stayed: June 2012, traveled as a couple
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2  Thank Tumnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2012

Grand entrance / driveway. Reception staff friendly, polite & welcoming. Was offered a free welcome drink in bar which, disappointingly, you can only take in 1 bar, which is packed full of people smoking (mainly cigars). Consequently, not a nice place to be after a long haul flight. Room was tiny, entrance to bathroom is so small it has to be seen to be believed.
Breakfast buffet fine.
I did like the free (wired) internet and the fact you can open windows to get fresh air. It's handy for business area & metro, but it's certainly not a luxury or boutique style hotel by any means.

Room Tip: Not sure you can open windows on top floors, so check before requesting one.
  • Stayed: June 2012, traveled on business
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Thank NkkLndn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2012

I hated this hotel. Simple enough.

So let's try for the positives first. Generously proportioned rooms with largish windows and decent views. Close to the Shinagawa Station on the JR Line of the subway, the best line for connecting to every other line in the wildly complicated if incredibly thorough Tokyo subway system. A decent cafe, the Patio, for light meals and a glass of wine at a reasonable cost. Nice koi pond. Comfortable bus to Narita Airport.

Negatives. First the obvious: your reservation will show that you have wifi (surcharge, of course) in your room. Well, not really. In this Japan, once the world's leader in new technologies (remember the Walkman?), in this hotel, you have to ask for a router, which the hotel may or may not have available. If they have one available, they will eventually bring it to your room and plug it in and, voila, you have wifi, which you must renew every day. If they do not have a router available, they you are out of luck, baby! Welcome to the 20th century! Hey, hotel people: install wifi!!! You are a business and convention hotel. Your American business guests were walking around looking for wifi. Wake up Grand Prince, this is the twenty first century, the one where wifi is ubiquitous.

Other negatives: let see, the concierge? Useless, worse than useless.

Other negatives: I mentioned that the price of wine in the Patio cafe is reasonable. Well, yes, especially compared to the lounge where it is more than twice as expensive, for a glass of wine that is not twice as good; compared to the Bar, where the wine is more than twice as expensive, though not the same price as the lounge, and, again, not twice as good. Compared to the restaurants, where the price is different again, and much more expensive and no better.

And more negs: although the location is a 10 minute walk from the Shinagawa Station, it is a 10 minute walk mostly up-hill. There is a van from the hotel to the station every 30 minutes, though when I asked the Bell Captain if there was a van, she said no. For Bell Captain, see the description of the concierge.

And more: there are no decent restaurant choices near the hotel. To have an evening out, you must leave, not just the hotel, but also the area, and travel to Roppongi, Omotesando or the Ginza, ok, if you are willing to spring for cabs there and back, or if you have mastered the subway system. The area around the hotel is the most boring in Tokyo.

And more: the walls between rooms are paper thin; the ceilings have little or no noise insulation so if the people above you walk with more than a tiptoe, you will hear every foot fall; I had to change rooms, the people above me were so foot heavy. And someone talking in the hall seems to be in your room with you.

Btw: do hotels really still use curtains in the shower in the bathroom? I thought that was very last century.

More negs: If you can't get a router, you can try the business center (a joke of a name) where access to the internet will cost you Y100 per 5 minutes - of course, there is no help with the system, which is in Japanese, so your first couple of hundred yen are used trying to figure out how to connect, and how much e-mail can you handle in one five minute increment? My advice - go to the concierge, who is useless, and demand that she find you a router for your room, and that she do that immediately. Stand your ground in front of her desk, and continue to make your demand; magically, a router, heretofore unfindable, will appear in your room. Golly!

I would never choose this hotel again, nor recommend it to anyone. It's not that it sucks, it's that it does nothing well, and does many things so poorly as to be almost laughable; laughable that is, unless you really need wifi, and then it isn't laughable, it is unforgivable.

Ophelia, get thee to another hotel in a better part of town!

Room Tip: My tip would be - book a room in a different hotel. If you have to stay here, book a room on a high...
  • Stayed: May 2012, traveled with friends
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2  Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2012

Look beyond the fact that this hotel is a little dated in decor and its a great, affordable option in a very expensive city. Positioned right next door to Shinagawa Train Station, this is the perfect place to reach most areas of Central Tokyo. It is also within easy reach of Haneda Airport, by both Door to Door Limosine Bus (very cheap), or on the train link. The development is made up of a number of hotels, all surrounding a beautiful Japanese Garden - the perfect place to escape the city, for a bit of peace, quiet (and culture). Essentially the hotels are all aimed at the group and meetings market - but perfect also for individual travellers. The rooms are spacious with good facilities. My only complaint is that the internet connection is not WiFi (but it is complimentary, albeit a wired connection). Breakfast is extensive and adequate - with both Japanese and Western options. The service is first class throughout - attentive and very friendly. This is a great option for both business and leisure travellers.

  • Stayed: May 2012, traveled on business
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Thank Globaladventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Prince Hotel Takanawa

Address: 3-13-1 Takanawa, Minato 108-8612, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Minato
#18 Family Hotel in Minato
#30 Business Hotel in Minato
Price Range: $119 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Prince Hotel Takanawa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Prince Hotel Minato
Prince Hotel Tokyo
Minato Prince Hotel
Grand Prince Hotel Takanawa Tokyo, Japan

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