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“City views and great staff” 4 of 5 bubbles
Review of Conrad Tokyo

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Conrad Tokyo
Ranked #1 of 108 Hotels / Ryokan in Minato
Certificate of Excellence
London, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“City views and great staff”
4 of 5 bubbles Reviewed April 8, 2014

Amazing hotel. Great service from the front desk and concierge staff and large beautiful clean rooms overlooking the city. A little bit of a walk from the train station and is a little bit hard to find but well worth it. The bar is situated on level 28 along with the actual reception area. Bar has amazing views and the few cocktails we had during our stay were well crafted and presented. Very cosy atmosphere.

Enjoyed our stay at the Conrad Tokyo! Would stay again!

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DChewie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review, April 13, 2014
Wonderful to hear that you were happy with our service and guest room facilities.
Great to hear that you liked our spacious guest room and the stunning view over Tokyo Bay from your room.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (388)
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English first
Hong Kong, China
Level Contributor
83 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 672 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

We are staying in the Conrad Tokyo when we travel to Japan this time, and we are staying in one of the Twin suites and the suite is just beautiful, clean, simple and of course, comfortable.
The service, the food, the room, the gym, everything are just so good and we have a memorable and enjoyable time here at the conrad Tokyo. All the staff are very helpful and caring, especially, Mr. Yasutoshi Abe & Mr. Yukihiro Taniguchi, they are always willing to go the extra mile, very helpful and friendly! Absolutely the best conrad staff in Asia!
Although the location is not that perfect, it good enough for me!
The Conrad Tokyo is highly recommended anyway, you won't be disappointed.

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Acnatth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, April 13, 2014
Delighted to read your fabulous comments.
We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Your comments concerning our staff are also gratifying, and I have passed on your positive remark to the team, which will act as a well deserved motivator to achieve more superior performance.
Thanks again and we look forward welcoming you back on your future travels to Tokyo.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed April 7, 2014

The Conrad Tokyo sits in a great location, walking distance from the Famous Tokyo Fish Market, the Ginza and much more. As well it is very well connected to trains and in the event of rain has underground walkways.

The hotel is on the 28 to 37th floor with spectacular views of Tokyo Bay. As well the rooms offer true luxury, comfortable beds and nice large closets and baths.

The service here is second to none, from morning cleaning to evening turn down service. The bars and lounge area all have great views as well and when its dark there is like magic to the view of the rainbow bridge.

All services are nice and friendly from check in to bellman.

Room Tip: Ask for higher floor and Tokyo By View
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank homerun183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, April 13, 2014
What great feedback we have received here – thank you!
We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Glad to hear that you enjoyed the magnificent view overlooking Tokyo Bay and glad to read you found the room and location very enjoyable.
Thank you again and we all look forward to welcoming back in the not too distant future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 1, 2014

Stayed here with colleagues on a business trip for 25 nights. Rooms were large by Tokyo Hotel standards, and were clean and well serviced. Bathrooms and shower were also good. Bar area was quiet and fairly formal. Well used by locals for meetings etc. As a Hilton Diamond member I had access to the Exec. Lounge which was full, busy and frankly not worth the effort. Walking distance to Ginza and the fish market and some good places to eat.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Worjacky1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, April 4, 2014
What great feedback – thank you!
We are glad that you came back to visit us once again and so happy to hear that you had another enjoyable stay with us.
Yes, we are located right above the subway station called Shiodome on Oedo Line and within walking distance to the famous Ginza shopping area. Glad that you appreciated our location!
Our hotel won a TripAdvisor Travelers' Choice® award 2014 as one of the Top 25 Luxury Hotels in Japan and also is a 2013 TripAdvisor Certificate of Excellence Award recipient.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 1, 2014

Great, luxurious hotel with outstndins views of the city. Exceptional in all resects except one: the breakfast dining experieince is mediocre at best, with food selection that is consistent with any 3-star hotel, and at a price that is outragious.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank Lino L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review, January 21, 2015
What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
We will certainly welcome an opportunity to serve you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 28, 2014

I stayed 2 nights and additional 2 more nights it was great experience and reasonable cost as well Conrad is one of my favourite one in Tokyo Thank you guys you made my business trip so comfortable ;)

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank Onur Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, March 31, 2014
Thank you very much and we are happy that you had an enjoyable stay with us.
We value our customer’s opinions about us to serve you in any better way. So should there be anything else that we can do to make your stay more comfortable and enjoyable, please let us know.
Thank you for your great comments and we look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flagstaff, Arizona
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 28, 2014 via mobile

Believe the hype. This hotel is really perfect in every way. From the rooms, to the staff, to the executive lounge, everything is truly excellent. I have stayed at world class hotels throughout the world, but there is something about the Conrad Tokyo that makes it extra special. It has just the right amount of everything.

Stayed March 2014, traveled with family
Helpful?
1 Thank robbasax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, March 31, 2014
Wow, what great feedback we have received from you!
Thank you so much for your comments on our service, which will be shared with the team.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Tokyo

Property: Conrad Tokyo
Address: 1-9-1 Higashishimbashi, Minato 105-7337, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Minato
#1 Luxury Hotel in Minato
#1 Family Hotel in Minato
#1 Business Hotel in Minato
#1 Spa Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad Tokyo 5*
Number of rooms: 289
Official Description (provided by the hotel):
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. ... more   less 
Reservation Options:
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Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan

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