Hotel meet the high standard for its name in luxury brand hotel. Pristine interior, modern, generous in size (rare in Japan). Top quality bedding, nice details including the teddy bears on bed and rubber duck in bath up. I booked 2 rooms through agent but the reception said the booking was only for one. He managed it anyway. Requested a room facing Tokyo bay to see the fireworks show (Aug 10,2013) and I got it with additional price of 15,000yen ( a bit pricey but worth it). The good thing is when I asked to get the other room (which is not facing the bay)to be in same floor, they didn't have it the same room level, but accommodated it by upgraded our room to suite for free, so we can be at the same floor with kids.
Suite room quality is top notch! Abundance pillow, big living area, huge bath room with TV. 3TVs in a room.
Breakfast however, should be better for this level of hotel. Restaurant is too small, people got to line up. We were placed at table at Japanese restaurant across the breakfast buffet restaurant, so basically we got to walk out and in of other resto to get food.
Service at resto was also poor. Diet restriction instruction prior order was not noted carefully so food served totally wrong. Twice. Amount of food at buffet line and glass at juice bar should be added. I got to asked glass to get orange juice. Twice.
If this can be improved, plus the speed of check-in and check-out, this hotel will be perfect.
Oh I should mention the pool. So small and over-charged. The fact that I have silver HH membership where at other Hilton chain entitled me of free usage of pool, not here. 2500 yen for adult and 1500 yen for children. I got kids with me so pool is a must.
- Official Description (provided by the hotel):
- Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. ... more less
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- Also Known As:
- Conrad Tokyo Hotel Minato
- Conrad Hotel Tokyo
- Conrad Hotel Minato
- Minato Conrad
- Conrad Tokyo Japan