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“Amazing dining at the hotel”
Review of Conrad Tokyo

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Conrad Tokyo
Ranked #1 of 116 Hotels / Ryokan in Minato
Certificate of Excellence
Reviewed August 1, 2013

As many reviews have stated the rooms and service are great. Wanted to comment on brand new Collage restaurant that has replaced Gordon Ramsay at Conrad restaurant.

Collage has all new interior done in chrome, mirrors and leather. But not tacky or too retro feeling. More very sophisticated and makes the room very open. The food is fantastic and the chef, chef Maeda, is a great talent. He blends Asian and western flavors together. Three different set menus give you a choice of selections. The dishes are presented on very contrasting plates that really highlight the dishes' colours. We went on opening night and were not dissappointed. Collage will become one of the top restaurants in Tokyo and can be expected to earn several Michelin stars.

  • Stayed: August 2013, traveled on business
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1  Thank thptrek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this reviewResponded August 4, 2013

Wow, what great feedback we have received from you!
Thank you so much for your compliments on our service and facilities, while we will no doubt review your fantastic comment on “COLLAGE” at Conrad Tokyo. Your feedback will certainly be shared with the team.
Thank you for your great comments and we look forward to welcoming you back soon!

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1,393 - 1,399 of 3,035 reviews

Reviewed August 1, 2013

The staff, facilities, views, ambience and food were excellent. The room was elegant and clean. Overall, my stay at the Conrad was wonderful, and I plan to stay there during all my future visits to Tokyo.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Conrad Hotels & Resorts
1  Thank Brent C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this reviewResponded August 4, 2013

Delighted to read your fabulous comments. Great to hear that you thoroughly enjoyed the magnificent view overlooking the Tokyo Bay, our guest room, the restaurant food as well as other facilities and service we have to offer.
Thank you for your great comments and we look forward to welcoming you back soon!

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Reviewed July 31, 2013

Spent a week at the Conrad on one of the Executive level floors. This hotel is mostly a business oriented hotel and I knew that going in along with the fact that it was not centrally located in Tokyo. The airport limo bus will drop you off at the Conrad (first floor drop-off with an entrance, take elevator to lobby on 28th floor to check in, another set of elevators to room; if you bought round trip ticket, arrange pickup reservation with concierge). Had lovely bay view (watched storms come in one day) with a nice shower, wonderful soaking tub, robe and slippers. My room had a safe (laptop would fit), fast Internet, and good to excellent snacks, drink and food in Executive lounge. Extremely quiet- never heard any of the neighbors. There were a few control panels in the room that could turn the main electrical on/off, operate various sets of lights (bed, reading, bathroom), open close curtains and shades in window and bathroom, signal room in need to cleaning, and please do not disturb. The hotel sits on top of the Shiodome station (5 minutes from room) and across the street (use pedestrian bridge; get great map from concierge on how to access metro and other buildings from hotel) from Shimbashi station (10 minutes from room) and a few more minutes for Ginza line or JR from Shimbashi. These is a Starbucks, Mailboxes Etc, drug store, and a few restaurants in building hotel is in. Also connects to building that the Advertising and Marketing museum is in (free and pretty cool for those interested in subject; mostly in Japanese, but lots of video ads). In the top three list of the best service I have ever had at a hotel. Would stay here again in a heartbeat.

Room Tip: Don't think there is a bad room here- would depend on personal preference on whether one would l...
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  • Stayed: July 2013, traveled solo
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1  Thank TravelTexan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this reviewResponded August 4, 2013

What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Great that you enjoyed our service and facilities inclusive of the Executive Lounge on the 37th floor, where you can enjoy daily breakfast, snacks and cocktails throughout your stay.
Thank you so much for your comments on our service, which will be shared with the team.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.

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Reviewed July 20, 2013

We stayed here on our way to Singapore and on our way back. So far this is the nicest hotel in Japan that I've stayed at. My past stays include the Westin Tokyo Ebisu, New Otani Osaka, Akasaka Prince. My husband always stays here for business as does his fellow businessmen. His business fellows likes to stay where he stays in Singapore and Japan. The first stay earlier this week was fantastic. They brought kids pajamas and slippers upon check in. Very nice room, super clean with tropical rain shower, nice view of the bay. Wow. I left my small bag full of valuables in my room upon check out. I called from the airport and the excellent staff lady called me back to say she found it and held it for me for my return stay. Got my bag back in tact thanks to the wonderful staff. Due to our jet lag, we were up and hungry for breakfast at 5:30 am, no room service, all restaurants closed :(. No kids PJs during 2nd stay and like other reviewers they came in and made up our room despite the do not disturb sign. This time the room seem smaller and shower was dirty on the bottom due to wear and tear. Bath tub had wear so we did not use it. It seems some rooms are in better condition than others. Japanese b/fast in the club lounge is terrible, western breakfast is good. Other food is so so, drinks are good. Convenient location, still a very nice hotel. Too bad we did not get upgraded being repeat customers or at least a cleaner room during 2nd stay. My husband was also peeved for paying $80 each day to swim for 15 min. Sauna was super hot. Thank you Conrad Tokyo staff.

Room Tip: Bay view side is better.
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  • Stayed: July 2013, traveled with family
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3  Thank desert_Moose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this reviewResponded July 22, 2013

Wonderful to hear that you were happy with our service and guest room facilities.
Great to hear that you liked our large guest room and the magnificent view over Tokyo Bay.
Thank you for your great comments and we look forward to welcoming you back soon!

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Reviewed July 18, 2013

Really, I have NO idea what some people complain about in in some of the reviews below! I and my husband stayed for a week here and couldn't find even a single thing to fault.

We took the airport limo bus from Narita to Conrad's door step. The lobby is in the ground floor, you need to take a lift to the reception in 28th floor, and from there another lift to your rooms. Check in lasted less than a minute. Ours was a super-spacious King suite with city view. The bed was super comfy, and two huge TVs, one in the bedroom and one in the living room, both rooms had city view of the river and the high rise buildings.

Service was very efficient and unobtrusive. Every day, after hectic sightseeing, it was bliss to return to an impeccably made room. The staff were available any time to answer our queries.

Reg food - The buffet breakfast, which was awesome, was served at China Blue restaurant. My husband found it a bit repetitive, but I didn't - the fruit / cornflake / bread / cold cuts / porridge / cheese / pudding stations were extensive, and the egg menu had 9 different options which offer variety. The food itself was very tasty, obviously, being made in a 5 star hotel!

Yes, the location is not fantastic, but that's hardly the hotel's fault! Minato is generally not the right place to stay, if one needs to be central.... To be near tourist sites, better to stay near Shinjuku or Shibuya. We knew Conrad was a business hotel, so we were prepared to tackle the transport connections (a metro map is a MUST, if you don't want to spend a fortune on taxis). From Conrad, we enjoyed daily metro rides from the Shimbashi metro station (15 min walk underground, starting from the Shiodome City center basement, located under Conrad).

The Shiodome city center has some reasonably priced, good restaurants (we had some dinners there). You can also walk, on the connecting bridge, to Ginza (10 min).

All in all, highly recommended!

Room Tip: I believe all rooms/suites are good. We stayed in 30th floor... since we were out all day, it was en...
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  • Stayed: July 2013, traveled as a couple
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2  Thank writingale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this reviewResponded July 22, 2013

Wow, what great feedback we have received from you!
Great to hear that you liked our spacious guest room and the stunning view over Tokyo Bay from your room.
Thank you so much for your comments on our service, which will be shared with the team.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2013

This is a very beautiful and newer hotel (built ~2007). I went on a leisure trip and while I loved the hotel itself, the location wasn't that great for me. There is nothing except business buildings around the hotel, no convenience stores, shops, restaurants, subway stations near by... I wouldn't stay here again, but if you were visiting co's like Softbank and Dentsu, definitely this is the way to go as it's right across them!

  • Stayed: July 2013, traveled solo
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Review collected in partnership with Conrad Hotels & Resorts
2  Thank Mimi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this reviewResponded July 22, 2013

Thank you for your comments and we are happy that you enjoyed your stay at our hotel.
We will certainly welcome an opportunity to serve you again in the near future.

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Reviewed July 13, 2013

Conrad tokyo was provide me and my wife exellent luxually being your self. with fullfill of enjoin our stay and all staffs are friendly and apporpriate. the facility from the bigining at the hotel entrance to the guest room was smoothly and comfortable. breakfast from in room dining and club lounge was great, the environment and asmophere was absolutely fantastic. due to our exprerience at the club lounge. food wase fresh and tasty.

  • Stayed: July 2013, traveled as a couple
    • Value
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Review collected in partnership with Conrad Hotels & Resorts
2  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this reviewResponded July 22, 2013

Thank you for your great feedback. We are so happy to hear that you had an enjoyable stay with us.Great to hear that you liked our club lounge and the breakfast.
We look forward to welcoming you back in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Tokyo

Address: 1-9-1 Higashishimbashi, Minato 105-7337, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Minato
#1 Family Hotel in Minato
#1 Spa Hotel in Minato
#1 Romantic Hotel in Minato
#1 Luxury Hotel in Minato
Price Range: $402 - $1,182 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Tokyo 5*
Number of rooms: 289
Official Description (provided by the hotel):
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. Stay in contemporary luxury at the Conrad Tokyo. All 290 guest rooms and suites boast minimalist Japanese design, the latest technology and panoramic views over Tokyo. ... more   less 
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Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan

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