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“Superb hotel, expensive, boring location” 4 of 5 bubbles
Review of Conrad Tokyo

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Conrad Tokyo
Ranked #1 of 108 Hotels / Ryokan in Minato
Certificate of Excellence
Vancouver
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Superb hotel, expensive, boring location”
4 of 5 bubbles Reviewed April 6, 2013

Room was lavish and elegant and comfortable. The city-side views are sort of boring but the bay views are breathtaking. My employer has a special rate there, which is the only way I’d pay the sky-high (even by Tokyo standards) prices.

Breakfast buffet maybe a little less comprehensive than in competitive hotels, but still good. Restaurants ludicrously overpriced, but it’s near Shinbashi and there are plenty of good cheap tasty alternatives around there.

I find the Shiodome neighborhood sort of overdecorated and boring, but it is near Tsukiji & Shinbashi.

The hotel is sort of hard to find if you’re coming in on foot from the JR. Get up on the overhead walkways and use a GPS, eventually there are signs.

Room Tip: Bay-side if you can get it.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, April 14, 2013
Thank you for your comments and we are happy that you enjoyed your stay at our hotel.
Great to hear that you liked our spacious guest room and the stunning view over Tokyo Bay from your room.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Rapid City, South Dakota
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed April 5, 2013

The finishes of the hotel are amazing, motorized blinds, modern bathtubs and shower, large safe, and large sofa to lounge on while looking out at the amazing view. The workout room had enough treadmills, stair steppers, and a full range of weights, and a 25 m pool that has a nice view.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Service
Helpful?
Thank plains16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, April 12, 2013
What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Great to hear that you liked our spacious guest room, the stunning view over Tokyo Bay from your room and Fitness and swimming pool.
Thank you for your great comments and we look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 4, 2013

This hotel had everything -- beautiful decor, friendly staff, a beautiful room with a fantastic view overlooking the Hamarikyu Garden. I was only there for three days, but wish I could have stayed for a month. The location is perfect. It is close to Ginza, and about a 10 min. walk to the subway (Shimbashi station) which will take you quickly to Asakusa or Ueno -- two lovely places that we visited during our short stay. There is a Starbucks very close to the hotel, and a mall with some nice restaurants, including a very nice Japanese restaurant where we had some excellent sushi. Our room was spacious, and quite beautiful, with a great view, and was quiet and impeccably clean. Also, there is a limo bus that you can take to the airport that stops at the hotel. It costs 3000 yen, but you can't beat the convenience.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Rebecca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, April 14, 2013
What great feedback we have received here – thank you!
We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Glad to hear that you enjoyed the magnificent view overlooking Tokyo Bay and glad to read you found the rooms, and location very enjoyable.
Thank you again and we all look forward to welcoming back in the not too distant future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 2, 2013

We stayed in March for 3 nights at this hotel and loved it.

Certainly has the wow factor when you come out of the elavator on the 28th floor lobby.
We stayed in a bay view executive room which was excellent. Great views of the bay and lounge was nice for breakfast and evening drinks. Can second the positive comments already stated on the cleanliness of the hotel etc.
The hotel has free wifi in the public areas, in the room you have to pay.

The Shiodome metro line is right by the hotel. If you want to use the JR Rail Pass you need to use the Shimbahsi station which is about a 7min walk away. If you are accessing the hotel from Shimbashi station I would follow the signs to the Shiodome building or Shiodome offices/metro line. This will take you closer to the hotel where there are actual signs to the Conrad hotel. It is a big underground shopping mall which can be confusing as you'll need to get out of the underground mall to actually access the hotel!

If you are coming via the Narita Express you may want to stop at Tokyo station and get a taxi from there it is only about 10mins journey. Have the address or a map of the hotel just in case.

The location is away from the main busy areas of Shinjuku/Shibuya so if you want to be close to all the neon and night life then perhaps this isn't the location for you.

You can walk to the fish market in about 15mins and Hama-rikyu gardens in 10mins which are both worth a walk around.

Overall loved this hotel!

Room Tip: The bay view room is worth getting - all should have good views as hotel starts on 28th floor
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jenn3777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, April 12, 2013
What great feedback we have received from you!
The team and I are delighted to hear that you had such an enjoyable stay here at the Conrad Tokyo.
Glad to hear that you enjoyed the spectacular room and the magnificent view overlooking Tokyo Bay!
Yes, we are located right above the subway station called Shiodome on Oedo Line and within walking distance to the famous Ginza shopping area. Glad that you appreciated our location!
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

This hotel is very near to Haneda airport. Conveniently located near Shimbashi, Shiodome, Ginza and Tsukiji market. The staff are friendly and speak English well. They did not have Executive room available but did upgrade my room with the view of the bay. Wish I had access to the executive lounges. I miss the happy hour. Enjoyed eating the breakfast buffet at Cerise. Bar 28 is a place to hang out and chill with a nice view of the bay during the night. Will come back again to the hotel again on my next trip to Tokyo.

  • Stayed March 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Felix E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, April 1, 2013
Thank you for your comments and we are happy that you enjoyed your stay at our hotel.
Great that you enjoyed our service and facilities inclusive of the Executive Lounge on the 37th floor, where you can enjoy daily breakfast, snacks and cocktails throughout your stay.
Thank you so much for your comments on our service, which will be shared with the team.
I certainly look forward to welcoming you back to the Conrad Tokyo soon. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Level Contributor
73 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

This hotel is almost perfect. Its location is very good - away from the central hustle-bustle of Shinjuku and Shibuya yet well connected via close public transport options.
The quality of finish of both the fixtures and bedding etc is superb. The staff are excellent, the Japanese restaurant (try the Teppan option!) is fantastic and the executive lounge very good indeed.
The only downside is that it is expensive - but bearing in mind that it is a top-end hotel in Tokyo, perhaps the price is in proportion to the product.
I do hope I make it back there soon!

Room Tip: executive rooms give lounge access which is great!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank abracadabra007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, April 1, 2013
What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Yes, we are located right above the subway station called Shiodome on Oedo Line and also within walking distance to the famous Ginza shopping area. Glad that you appreciated our location!
Thank you so much for kind words for our staff, who really appreciate your comments.
I certainly look forward to welcoming you back to the Conrad Tokyo soon. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
358 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed March 28, 2013

What a different world when you get into the lobby, see the cherry tree, listen to the wellness music and go up to 28. Floor.reception very polite and friendly. Right room to the bay is important. Rooms are welll designed. Free wireless lan. Perfect room service.breakfast is excellent. Great location. Concierge is very good. Restaurants also good. Both. Bar is still a spot to be. Service very good.

Room Tip: Bay view is very special.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Puffinman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel R, Gregor Andréewitch - General Manager at Conrad Tokyo, responded to this review, April 1, 2013
Delighted to read your fabulous comments. Great to hear that you thoroughly enjoyed the magnificent view overlooking the Tokyo Bay, our guest room, as well as other facilities and service we have to offer.
Yes, we are located right above the subway station called Shiodome on Oedo Line and within walking distance to the famous Ginza shopping area & Tsukiji Fish market. Glad that you appreciated our location!
Thank you so much for your comments on our service, which will be shared with the team.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Tokyo

Property: Conrad Tokyo
Address: 1-9-1 Higashishimbashi, Minato 105-7337, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Minato
#1 Family Hotel in Minato
#1 Business Hotel in Minato
#1 Luxury Hotel in Minato
#1 Spa Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Conrad Tokyo 5*
Number of rooms: 289
Official Description (provided by the hotel):
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. ... more   less 
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Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan

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