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“Still hits the spot”
Review of Grand Hyatt Tokyo

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Grand Hyatt Tokyo
Ranked #4 of 112 Hotels / Ryokan in Minato
Certificate of Excellence
Reviewed November 24, 2013

Recently stayed for 5 nights. I've stayed here many times before, and I have reviewed it previously, and I'm glad to report GH Tokyo is still a great hotel.
- Check-in/-out is super polite and efficient.
- Our room was luxurious, with everything you would expect from a first class hotel.
- The service is spot on.
- Hotel amenities, like the Oak Door bar, and Roppongi HIlls' shops and restaurants next door, are world class.
- This is the best location in Tokyo, for shopping, restaurants and just being close to everything.

While not the cheapest hotel in Tokyo, it really is hard to beat. Anywhere.

  • Stayed: November 2013, traveled as a couple
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1  Thank ozbanker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 - 930 of 1,940 reviews

Reviewed November 21, 2013

Stayed for 5 nights and I must say that the service is excellent. From Narita airport, there is a bus limousin service that brings you straight to the hotel for around 3000yen. Rooms are relatively large compared to most hotels in Japan and they provide a wide variety of ammenities for your convenience. Hotel location is great with direct access to Hollywood Plaza and just 3mins walk to the train stations. By train, you are able to get around to top shopping districts like Shinjuku, Shibuya and Harajuku within a stop or two. Staff are very friendly, helpful and courteous. My only dissappointment was the breakfast spread which I felt was very limited in choice. Overall it was a wonderful stay.

Room Tip: Ask for rooms on higer floors and facing Mt.Fuji. You will have spectacular view of the shy mountain...
  • Stayed: November 2013, traveled on business
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Thank lynnLK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013 via mobile

I literally stay in hotels more often than at home. The service in this hotel is an impeccable combination of Hyatt and Japanese culture. Effortlessly anticipating your needs, true courtesy, and sincere ownership and pride.

1  Thank Samir S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 18, 2013

This hotel had everything that we needed on our recent trip to Japan. We liked the neighborhood and found it within walking distances/train access to every place that we wanted to see. The rooms were comfortable, the staff was helpful, and the breakfast was great. Recommend!

  • Stayed: October 2013, traveled as a couple
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Thank Jessie810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

Nice contemporary hotel with very helpful staff. Hotel is very accomodating to western travelers with English signs in most places. Rooms were clean and quiet. Staff was helpful in negotiating taxi services. Be aware that tours may originate at the hotel, but the may not end at the hotel, the end at the train station, which makes it an adventure to get back to hotel.

  • Stayed: December 2012, traveled on business
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Thank nandover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

Typical Grand Hyatt, it is sleek efficient and very well staffed.

Breakfast is great, lots of choice and roast pork ham....different and so tasty.

Check in was so easy and same for check out, which was quick and efficient

Location of hotel is great Roppongi is great place to be based lots of shops and restaurants nearby Even the famous Kill Bill restaurant is within walking distance

If budget not an issue, well worth the expense

Stayed: November 2013, traveled on business
Thank haysinarabia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

This hotel is fabulous - large rooms, incredibly helpful staff, and its attached to Roppongi Station so easy access to everything. The concierges were extremely helpful before & during our trip - they called restaurants to make reservations for us, provided detailed maps, and made many helpful suggestions.

The rooms are large & quiet, with impressive black-out curtains. The toilet is amazing, as is the giant shower with Japanese soaking tub. I don't have a bad thing to say about this hotel

  • Stayed: November 2013, traveled on business
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1  Thank Rachel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Tokyo

Address: 6-10-3 Roppongi, Minato 106-0032, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Minato
#3 Business Hotel in Minato
#4 Spa Hotel in Minato
#4 Luxury Hotel in Minato
#5 Family Hotel in Minato
Price Range: $478 - $950 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Tokyo 5*
Number of rooms: 387
Official Description (provided by the hotel):
An award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing 200 shops and restaurants, a cinema, an art museum and an observatory overlooking the city skyline. Roppongi Station is just a three minute walk away and the hotel is a 40 minute limousine bus ride away from Haneda Aiport and a 90 minute ride away from Narita Airport (charges apply). Grand Hyatt Tokyo offers ten restaurants and bars widely acclaimed for their authentic gastronomy that feature an incredible variety of international cuisine including French, Italian, American, Chinese, and Japanese sushi, teppanyaki and seasonal kaiseki fare. Enjoy al fresco dining at one of the open-air terraces or listen to live music in the chic jazz lounge Maduro. The stylish and modern rooms incorporate warm wood furnishings and Japanese aesthetics into the design and feature a spacious bathroom with an invigorating rain shower and a deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, a DVD player, a safety deposit box, a laptop charger, a minibar and Japanese yukata robes and complimentary mineral water is provided. Book a room with club-access for additional benefits in our Grand Club lounge such as complimentary breakfast and evening cocktails. Complimentary Wi-Fi is available throughout the hotel and guests also have access to the business center on site. Guests can find inner harmony with rejuvenating spa treatments and massages that incorporate Japanese healing traditions at the Nagomi Spa and Fitness Center or relax by the red granite indoor swimming pool. ... more   less 
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Also Known As:
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Japan

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