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“Still hits the spot” 5 of 5 stars
Review of Grand Hyatt Tokyo

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Grand Hyatt Tokyo
Ranked #5 of 106 Hotels / Ryokan in Minato
Certificate of Excellence
ozbanker
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Still hits the spot”
5 of 5 stars Reviewed November 24, 2013

Recently stayed for 5 nights. I've stayed here many times before, and I have reviewed it previously, and I'm glad to report GH Tokyo is still a great hotel.
- Check-in/-out is super polite and efficient.
- Our room was luxurious, with everything you would expect from a first class hotel.
- The service is spot on.
- Hotel amenities, like the Oak Door bar, and Roppongi HIlls' shops and restaurants next door, are world class.
- This is the best location in Tokyo, for shopping, restaurants and just being close to everything.

While not the cheapest hotel in Tokyo, it really is hard to beat. Anywhere.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ozbanker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • English first
  • French first
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English first
KL
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 21, 2013

Stayed for 5 nights and I must say that the service is excellent. From Narita airport, there is a bus limousin service that brings you straight to the hotel for around 3000yen. Rooms are relatively large compared to most hotels in Japan and they provide a wide variety of ammenities for your convenience. Hotel location is great with direct access to Hollywood Plaza and just 3mins walk to the train stations. By train, you are able to get around to top shopping districts like Shinjuku, Shibuya and Harajuku within a stop or two. Staff are very friendly, helpful and courteous. My only dissappointment was the breakfast spread which I felt was very limited in choice. Overall it was a wonderful stay.

Room Tip: Ask for rooms on higer floors and facing Mt.Fuji. You will have spectacular view of the shy mountain...
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lynnLK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed November 20, 2013 via mobile

I literally stay in hotels more often than at home. The service in this hotel is an impeccable combination of Hyatt and Japanese culture. Effortlessly anticipating your needs, true courtesy, and sincere ownership and pride.

Helpful?
1 Thank Samir S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Singapore, Singapore
Level Contributor
218 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed November 18, 2013

This hotel had everything that we needed on our recent trip to Japan. We liked the neighborhood and found it within walking distances/train access to every place that we wanted to see. The rooms were comfortable, the staff was helpful, and the breakfast was great. Recommend!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jessie810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nandover
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 11, 2013

Nice contemporary hotel with very helpful staff. Hotel is very accomodating to western travelers with English signs in most places. Rooms were clean and quiet. Staff was helpful in negotiating taxi services. Be aware that tours may originate at the hotel, but the may not end at the hotel, the end at the train station, which makes it an adventure to get back to hotel.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank nandover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
128 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed November 10, 2013 via mobile

Typical Grand Hyatt, it is sleek efficient and very well staffed.

Breakfast is great, lots of choice and roast pork ham....different and so tasty.

Check in was so easy and same for check out, which was quick and efficient

Location of hotel is great Roppongi is great place to be based lots of shops and restaurants nearby Even the famous Kill Bill restaurant is within walking distance

If budget not an issue, well worth the expense

Stayed November 2013, traveled on business
Helpful?
Thank haysinarabia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
108 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed November 9, 2013

This hotel is fabulous - large rooms, incredibly helpful staff, and its attached to Roppongi Station so easy access to everything. The concierges were extremely helpful before & during our trip - they called restaurants to make reservations for us, provided detailed maps, and made many helpful suggestions.

The rooms are large & quiet, with impressive black-out curtains. The toilet is amazing, as is the giant shower with Japanese soaking tub. I don't have a bad thing to say about this hotel

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Byxbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Tokyo

Property: Grand Hyatt Tokyo
Address: 6-10-3 Roppongi, Minato 106-0032, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Minato
#3 Business Hotel in Minato
#4 Spa Hotel in Minato
#5 Luxury Hotel in Minato
#5 Family Hotel in Minato
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Tokyo 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Japan

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