Stayed in a Club King, which was an excellent, large room with good facilities and was well appointed. The bed was large and very comfortable. The service was better than expected, checkin on the club floor being swift and efficient. Originally told that checkin was from 3pm, we were in our room before 11am. If you can, go for a higher floor, the view from the lift area on the 19th floor was spectacular, that from our room on the 12th, good only.
As it was a very wet day, used the club lounge quite a lot. Free Ipads were useful as the wifi signal in the lounge was not too strong. The only drawback here was a very noisy group of corporate Japanese who came in for lunch, they seemed be be competing over who could shout loudest.
The food and drink that was provided during the cocktail hour was rather good, but the ambiance was rather spoilt by a couple of antipodean parties that were intent on eating and drinking as much as they could neck
A little miffed to find that the club lounge only opened at 7am, as we were leaving for a mid morning flight out of Narita and had to exit the hotel at 6:50. Only discovered that they would have provided us with breakfast in the room when we got home. This was poor communication.
Loved the rest of the hotel, great location and easy access to the Metro, and the shopping centre and Mori tower and its wonderful art museum.
Did not use the bars or restaurants, but looked at most of them and there was a wide range of food styles and the bars seemed very popular.
One final really good point, the Airport Limo Bus service starts at the hotel. It does stop at two other hotels a little later, but here you are guaranteed a seat.
Would certainly come back and stay again.
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- Also Known As:
- Grand Hyatt Tokyo Hotel Minato
- Grand Hyatt Minato
- Grand Hyatt Hotel Tokyo
- Hyatt Tokyo
- Minato Hyatt
- Grand Hyatt Tokyo Japan