Stayed in a Club King, which was an excellent, large room with good facilities and was well appointed. The bed was large and very comfortable. The service was better than expected, checkin on the club floor being swift and efficient. Originally told that checkin was from 3pm, we were in our room before 11am. If you can, go for a higher floor, the view from the lift area on the 19th floor was spectacular, that from our room on the 12th, good only.
As it was a very wet day, used the club lounge quite a lot. Free Ipads were useful as the wifi signal in the lounge was not too strong. The only drawback here was a very noisy group of corporate Japanese who came in for lunch, they seemed be be competing over who could shout loudest.
The food and drink that was provided during the cocktail hour was rather good, but the ambiance was rather spoilt by a couple of antipodean parties that were intent on eating and drinking as much as they could neck
A little miffed to find that the club lounge only opened at 7am, as we were leaving for a mid morning flight out of Narita and had to exit the hotel at 6:50. Only discovered that they would have provided us with breakfast in the room when we got home. This was poor communication.
Loved the rest of the hotel, great location and easy access to the Metro, and the shopping centre and Mori tower and its wonderful art museum.
Did not use the bars or restaurants, but looked at most of them and there was a wide range of food styles and the bars seemed very popular.
One final really good point, the Airport Limo Bus service starts at the hotel. It does stop at two other hotels a little later, but here you are guaranteed a seat.
Would certainly come back and stay again.
- Official Description (provided by the hotel):
- An award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing 200 shops and restaurants, a cinema, an art museum and an observatory overlooking the city skyline. Roppongi Station is just a three minute walk away and the hotel is a 40 minute limousine bus ride away from Haneda Aiport and a 90 minute ride away from Narita Airport (charges apply). Grand Hyatt Tokyo offers ten restaurants and bars widely acclaimed for their authentic gastronomy that feature an incredible variety of international cuisine including French, Italian, American, Chinese, and Japanese sushi, teppanyaki and seasonal kaiseki fare. Enjoy al fresco dining at one of the open-air terraces or listen to live music in the chic jazz lounge Maduro. The stylish and modern rooms incorporate warm wood furnishings and Japanese aesthetics into the design and feature a spacious bathroom with an invigorating rain shower and a deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, a DVD player, a safety deposit box, a laptop charger, a minibar and Japanese yukata robes and complimentary mineral water is provided. Book a room with club-access for additional benefits in our Grand Club lounge such as complimentary breakfast and evening cocktails. Complimentary Wi-Fi is available throughout the hotel and guests also have access to the business center on site. Guests can find inner harmony with rejuvenating spa treatments and massages that incorporate Japanese healing traditions at the Nagomi Spa and Fitness Center or relax by the red granite indoor swimming pool. ... more less
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- Also Known As:
- Grand Hyatt Tokyo Hotel Minato
- Grand Hyatt Minato
- Grand Hyatt Hotel Tokyo
- Hyatt Tokyo
- Minato Hyatt
- Grand Hyatt Tokyo Japan