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“Comfortable, good service, a bit in need of an upgrade”

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Sheraton Miyako Hotel Tokyo
Ranked #21 of 112 Hotels / Ryokan in Minato
Certificate of Excellence
Reviewed November 20, 2012

The Sheraton is always reliable and Miyako was the same. Nothing really stands out either good nor bad. Guests are checked in quickly, breakfast buffet is good, beds are nice, wife is reliable ... everything works and with good service. The price is moderate so I happily recommend it.

  • Stayed: November 2012, traveled on business
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Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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631 - 637 of 1,613 reviews

Reviewed November 19, 2012

Only reason I stayed here was because its part of the Starwood Chain and I love the SPG points. The hotel is old. It needs upgrading. Its really not up to your typical Sheraton. I stayed at the Sheraton Seattle which is night and day. Its close to the train station which is good.
Stay here if you want something reasonable.

  • Stayed: November 2012, traveled on business
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Thank katongkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

A very comfortable hotel close to Meguro station. My room on 11th floor was excellent and very comfortable. Food in the western and japanese restaurant was very good. The staff were of course, this being Japan, were very polite and attentive. This was the best hotel I have staying in today in Tokyo. I would stay again.

  • Stayed: November 2012, traveled on business
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Thank bearkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

I enjoyed it and was up to snuff with Sheraton brand. It was a fairly quick 7 min walk to subway station and you have access to all of Tokyo, but other than that, it felt far from restaurants, night life, sites etc.

  • Stayed: November 2012, traveled on business
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Thank MikeyDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

What I liked the most at this hotel was that it was very much guest-oriented and trying to provide as much assistance as possible to make easier and more enjoyable stay and experience. For example, they give you customized maps with directions from the hotel to all major tourist sightseeings, also they serve bus every 15 min to and from two nearest major train / metro stations for free. One thing which was a bit disappointing is that they charge you additional cost if you want to use the gym. This sounded a bit cheap for the Sheraton brand.

  • Stayed: October 2012, traveled on business
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Thank Explorer_Geo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

This was the second time that I have stayed at this property and returned based upon the previous visit earlier in the year. Nothing much changes but this time round the room allocated on the seventh floor was not as good as before. It's has all facilities but in sad need of an update. The hotel is convenient for both the subway and rail stations with a free shuttle to the nearby JR station and in the morning only to Shinagawa station. However, it is quite remote but quiet which can be a bonus in a noisy city. the staff remain very courteous and proficient.
The cafe restaurant is fine for dinner and breakfast but in the evening they close at 10pm on the dot as do other resturants which can be a little inconvenient if you arrive late and don't want room service. the cocktail bar in the basement was good but unfortunately smoke filled.

Overall it was acceptable, but could be improved, but i would stay there again.

Stayed: November 2012, traveled on business
Thank Hudson0605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

I booked this hotel even though the location isn't very good because I thought everything else would make up for it. I am very disappointed.

The first thing I noticed is that they not only shut off the A/C in the entire hotel (including rooms), but it seems they also have the heat on! It's not even cold outside. It makes the room quite uncomfortable.

Breakfast is not included and the prices are completely unreasonable. I believe it costs something like $30 for the buffet, $13 for a continental breakfast.

You have to pay to use the pool and gym. At $260 per night, I have to pay even more for this??

Beds aren't that comfortable either.

  • Stayed: November 2012, traveled with friends
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1  Thank tradv5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato 108-8640, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#16 Family Hotel in Minato
#17 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
Price Range: $171 - $694 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan

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