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“Great Hotel Great Location” 5 of 5 stars
Review of Hilton Tokyo Odaiba

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Hilton Tokyo Odaiba
Ranked #12 of 106 Hotels / Ryokan in Minato
Certificate of Excellence
Southampton, United Kingdom
Level Contributor
171 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Great Hotel Great Location”
5 of 5 stars Reviewed November 18, 2013

The Hotel is next to Daiba station which takes you into Tokyo in 15 minutes over a bridge that offers a number of views. Its opposite AQUA City which has about 30 restaurants. I had dinner in the Hotels Tempura restaurant which has the most amazing views from your seat and I had the best Tempura every its expensive but worth every penny.

My room overlooked the Statue of Liberty as did the outside Spa hot pool. I can't wait to go back

Room Tip: Overlooking the harbor are the best rooms the few of the bridge and the ferries at night is worth pa...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Martin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (155)
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long beach
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 12, 2013

I'm sitting in the lobby, waiting for the bus to the airport. Was here for two nights. Had a room with a view over the harbor--gorgeous view and absolutely worth the difference in price. The hotel is not quite Four Seasons, but is outstanding--very comfortable, nice-sized rooms, attentive and helpful staff, and great access (Limo Bus comes right to the hotel from the airport, and the train station, that takes you to central Tokyo, is literally in front of the hotel). The only downside is that the hotel is 20 minutes (by train) from central Tokyo, but the view, room size, and comfort level more than make up for that. Highly recommend.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank dlowen7861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 12, 2013

My husband and I stayed in the Hotel Nikko Tokyo, overlooking the Rainbow Bridge, with a view out to Tokyo Bay in October 2013. The rooms were very spacious, tastefully appointed and each had it's own balcony (so you could step out and enjoy the 'sea' air). The rooms were also very quiet (including the bathroom which vented without noisy, rattling fans so prevalent in hotels today)! It was somewhat removed from the city center, but there is a nice modern train that can whisk you from the front door to Ginza in just 15 minutes. Next door to the hotel are two large malls and a grocery store (nice for finding snacks). The staff was exceptionally professional and most pleasant with basic English skills (some had exceptional skills!). Downside was the cost of food (US$29.00 per person for breakfast alone!) and beverages at the hotel. The price of the rooms was quite high, too - but this is a +4 star accommodation and it was well worth it.

Room Tip: Try to negotiate a room rate that includes breakfast. Otherwise, prepare to find your breakfast in...
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jacquelin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
1 review
2 of 5 stars Reviewed November 9, 2013

This is a big hotel and staying in it recently had many of the frustrations I recognise from working in a big company - but paying for the privilege. Staff are charming and very busy (like a big company) but attitudes were bureaucratic. I arrived 'early' and was refused access to my room, which is fair enough except why is EVERYONE told 3pm access when rooms must be becoming available throughout the day as cleaners move from one to another? Presumably just for administrative convenience. My room had two minor problems and after inconveniencing myself by asking for them to be fixed (a painful experience since the English of the staff is very poor so explaining anything is lengthy and frustrating), neither was fixed - in one case, after 24hr. So I had more inconvenience in trying to explain to the non-English-speaking staff a second time. Another example of staff non-fluency: I asked Reception how frequently trains left for a particular destination (the JR website is poor) and was told it was once an hour. I almost accepted that, but on remembering that the journey length was also an hour, I challenged it and was told No it was once every 10 minutes. On one morning, there were 15-20 min waits to be admitted to breakfast at 0730, 0800 and 0830 (longer queues each time) - at which point I gave up and went to a local coffee shop since I needed to leave for a meeting. On another morning, with business arrangements necessitating catching at train at 0730, I arrived at breakfast at 0645 - only to find that breakfast did not open until 0700. What sort of business hotel in one of the world's great business cities behaves like this? It was more like Blackpool, or a purely package holiday hotel - not credible as a business hotel.

Room Tip: If you MUST stay here (you'd be bettter off at the Grand Pacific, 50m away), get a room facing t...
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank CC20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed November 3, 2013

For me, what differentiates Nikko from other hotels of its class is its exceptional service. Although everyone in Japan is super helpful, courteous and efficient; it did feel that the level of service here is a notch above the rest.

Prior to my stay I wrote in to the hotel regarding the free Disney shuttle. They replied quickly and advised me to select my preferred times as it was a very busy period. So I did and reservations were sorted even before my arrival. Definitely recommend that you reserve the times you want at least upon check-in (esp during peak travel periods).

Check in was quick and efficient and was very happy with the rooms. Spacious by Tokyo standards even for triple sharing. Ocean view highly recommended esp when the Rainbow bridge lights up at night. No complaints in terms of cleanliness, quality of toiletries etc. If I want to be picky, the furnishing & furniture are slightly old fashion (in comparison to some newer hotels) but everything was well maintained.

Location - this is another good reason to stay here. Located on Odaiba, this man-made island may not seem as central to some but it is less hectic, more spacious and very suitable for families. Surrounded by malls, there are plenty of eateries and things to do. There is a man made beach nearby and a nice little seaside park next to the hotel. Definitely recommend you take the water bus/cruise to Asakusa. The pier is just 5 mins walk from Nikko near Aqua City Odaiba mall. You can easily get into the centre of the city using the Yurikamone monorail line in 15mins. The Daiba monorail station is right at Nikko's doorstep and the monorail takes you into Shimabashi station where you can transfer to the Ginza line etc.

Another convenience is the airport shuttle buses that come straight into Nikko from Haneda or Narita. If you don't have a return ticket, buy one from the reception. The free Tokyo Bay shuttle also stops at Nikko. Check with reception for schedule.

Check-out can be done very quickly too if you do a pre-check out anytime earlier with reception. Just drop off your key card with the concierge at check out time. Nikko helped us keep our luggage till our it was time for our shuttle and bell service was extended right until we boarded the bus.

Room Tip: Definitely go for the Ocean View Rooms if possible.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mae1409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingen NSW
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 1, 2013

Stayed at Nikko October 2014 (last week) - It's been a few years since we stayed at the wonderful Hotel Nikko on Tokyo Bay and I was a little worried that it wouldn't live up to the image I had created in my mind based on past experiences.

How wrong I was! Everything about Hotel Nikko just oozes class, efficiency, style & service. Due to the need to get to Tokyo a day earlier we stayed one night at the Grand Pacific Le Daiba, which is just a stone's throw & a short walk to the other side of the subway station, and while the Grand Pacific is a very good hotel - in fact an excellent hotel - offering great views of the bay, the Nikko simply does everything that much better.

Loved everything about our 6 nights at the Nikko bar for one thing, and that's the banging of doors from 8.00am by the cleaners. Probably no big deal for most guests who are up and about by then, but for us with our late nights of meetings and socialising, it was best avoided. Surely easy to fix with some sort of rubber gadget that fits over the door stopper?

I will return to Nikko but next time I would prefer to spend time first smack bang in the center of Tokyo where I can walk about and explore ally ways, izakaya's and get to the hotel room without the need for a long subway ride. Having said that, the shopping & the eateries near to Nikko (and Grand Pacific) are top shelf.

Room Tip: My tip is to work out just how important the view is to you when booking. Personally I couldn't...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BillBlinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale
Level Contributor
382 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed October 30, 2013

This is truly a luxury hotel with all of the amenities and service one would desire and expect.
Our check in was quick and flawless (we got upgraded to a water view). The room is very large by most standards in Tokyo with a glass shower/tub wall facing the room. Complete coffee and tea service, wet bar and snacks in room.
Highly recommended

Room Tip: ask for room facing water
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jared F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Tokyo Odaiba

Property: Hilton Tokyo Odaiba
Address: 1-9-1 Daiba, Minato 135-8625, Tokyo Prefecture (Formerly Hotel Nikko Tokyo)
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Minato
#4 Business Hotel in Minato
#5 Romantic Hotel in Minato
#7 Spa Hotel in Minato
#12 Luxury Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Tokyo Odaiba 4.5*
Number of rooms: 453
Official Description (provided by the hotel):
Located on the waterfront area of Tokyo Bay, Hilton Tokyo Odaiba enjoys spectacular 180-degree ocean views, with each guest room overlooking stunning views of Tokyo's skyline, Rainbow Bridge or Tokyo Tower from its private balcony. The hotel is also strategically situated only minutes away from a popular entertainment and shopping area as well as a key business and commercial district. With a wide selection of dining options and two levels of flexible meeting facilities, Hilton Tokyo Odaiba offers both business and leisure travelers a memorable stay like no other. ... more   less 
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Also Known As:
Nikko Tokyo Hotel
Nikko Tokyo Minato
Hotel Nikko Tokyo
Hilton Tokyo Odaiba Japan

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