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“Five Star !”

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Hilton Tokyo Odaiba
Ranked #13 of 109 Hotels / Ryokan in Minato
Certificate of Excellence
Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Five Star !”
Reviewed January 25, 2012

Stayed for 4 days in September 2010. Beautiful Hotel, great service and located in a cool tourist area.
easy access to public transport and airport.
Tried to book an extra night at front desk and was quoted $400 US. Booked it from my Laptop instead on a website dor $150
had to pay extra for Spa. The view from the Balcony hot tub is worth every penny!

Would stay here again if i were to return to Tokyo

  • Stayed September 2011, traveled as a couple
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Helpful?
1 Thank TorontoHeartsVacays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,003 reviews from our community

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Traveler tips help you choose the right room.   Room tips (188)
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English first
San Diego, California
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 21, 2012

Hotel Nikko in the Odaiba area of Tokyo is a 5 star hotel that lives up to its rating. The rooms are spacious with wonderful views of the Rainbow Bridge and the Tokyo tower. At night you can step out on your balcony to enjoy the light show. The colored lights from the small privately chartered party boats below are entrancing and magical.

The rooms, which are appointed in natural wood and natural stone, have every conceivable amenity. It goes without saying that the beds are comfortable and the room is tranquil and immaculate. Guests can control the lighting intensity on all the many fixtures from their bedside. The bath is well designed with ample room for your toiletries and with a full stone shower room and Japanese style soaking bath. In short, your every need has been anticipated and satisfied.

You will have a hard time choosing a restaurant since all of them are stylish and appealing. We chose the Teppan Grill called "Icho" because hotel guests are offered a special menu. You can watch the highly skilled chef prepare your delicious meal and serve it up with a choice of world class wines. Our chef was fluent in English and we enjoyed chatting with him and several other guests as our food was prepared. The breakfast buffet is excellent with a full range of Western and Japanese selections including an omelet bar. Delicious or as the Japanese say, Oishi! The friendly staff ensures that your coffee is hot and abundant and served with high quality fresh cream. Gazing out at Tokyo bay with a hot cup of coffee is a wonderful way to start the day.

The exceptionally well trained staff is polished, professional and friendly. They helped us mail a package to a friend and when we left an item behind, forwarded it to our next destination at no charge. As a westerner, operating the controls on some of the room amenities can be a bit daunting. When you ask for help, a member of the staff immediately is dispatched to your room to explain how the devices work.

The hotel is very close to the train station which can easily bring you to any destination in Tokyo and is a direct line to Shinagawa station where you can take the Japan Rail high speed Shinkansen to anywhere in Japan.

Like all hotels, Hotel Nikko has a range of rooms on offer at a range of prices. We stayed in the best quality, non-smoking rooms on the 13th floor facing out over the bay. By booking far ahead, we were able to take advantage of special savings which made this treat affordable for our budget. When reading a review that has less than optimal things to say, please consider whether the writer expected more from one of the lesser rooms than the price paid could deliver. Also, we highly recommend taking some time to master a few polite Japanese phrases before you travel. The warm response of service people to this simple gesture will surprise and delight you and more than amply reward you for this extra effort.

Room Tip: Book early for the best rates and stay in the non-smoking rooms on the 13th floor overlooking Tokyo...
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  • Stayed November 2011, traveled as a couple
    • Value
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Helpful?
3 Thank Gail N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed December 17, 2011

I recently stayed at this hotel for a week, which was my second stay at this hotel. As already mentioned by other reviewers the view from the lobby welcoming guests upon arrival is amazing and as in most Japanese luxury hotels, the service is impeccable. In addition, rooms are comfortable, well equipped and a very good breakfast is on offering in the morning. The only important thing to note for foreign visitors who are not familiar with Tokyo is that this hotel is not located in central tokyo where all the major attractions are but in a business/entertainment area with attractions that will be of little interest to most foreign visitors. Moreover, high-end dining options in the area are quite limited. I would have no reservations about recommending this hotel to those visiting Tokyo for tourism though because the hotel is very well connected to the rest of Tokyo via public transport and it generally represents excellent value for money. Also, I recommend anyone visiting this hotel to try out the spa/swimming pool of this hotel with amazing views on the Bay. Finally, a tip for those foreign visitors who do not have the opportunity to withdraw cash at the airport upon arrival: ATM's accepting foreign bank issued cards are quite rare in Japan but there is one not too far away from the hotel down the road from the hotel at the post office.

  • Stayed September 2011, traveled on business
    • Value
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Helpful?
3 Thank worldtraveler12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 4, 2011

My fourth trip to Hotel Nikko, awesome as always and I will continue to choose this hotel each time I return.

Just want to clear a few things up that other reviewers seem to be getting wrong:

-Public transport from the hotel is not expensive. The Rinkai line (get on at Tokyo Teleport station, about 100m down the road from the hotel) is cheap and takes you right into the middle of Tokyo. You do NOT need to catch the yurikamome and change at Shimbashi.

-There are several English language channels available - you just need to read the operation manual to find the 'English' button on the remote.

-Staff are lovely and will go out of their way to help you if you show them some respect. Learn to say 'please' and 'thankyou' at the very least. It's not the fake hospitality you'll find in North American establishments, its genuine warmth.

-The rooms are large by Tokyo standard and even a park view room is nice. Bathrooms are luxe and quite large. And the lobby - well 'breathtaking' would sum it up. Particularly at night.

  • Stayed May 2011, traveled solo
    • Value
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Helpful?
3 Thank Keitorin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed November 30, 2011

Stayed one night for business.
Pros:
- Great views of the bay, the Rainbow Bridge and Tokyo Towers
- Very close (1 minute walk) to Yurikamome Rail Line
- Grand lobby
Cons:
- Rooms was a little "worn"
- Surrounding area is very sterile -- new development of shopping centers and food courts

Easy to get to, however, I found myself immediately getting back on the train to go to Ginza for dinner (15 min train + 10 min walk).
The hotel made for an easy location to sleep, just no allure for walking around.
If you are OK with Public Transportation, you can make it work, but why bother with so many other choices.

  • Stayed November 2011, traveled on business
    • Value
    • Location
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Helpful?
1 Thank Pattoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
116 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed November 13, 2011

Rooms are a bit dated but clean and has all the amenities required. Service is excellent. Close to subway and JR line.

  • Stayed February 2011, traveled solo
    • Value
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Helpful?
Thank kakijalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
114 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed October 20, 2011

My favorite part of this hotel is the location, across the Bay from Tokyo in a neighborhood called Odaiba. It felt like staying at a resort. The room was lovely with a balcony and amazing view of Tokyo. I would stay here again for certain. The service was consitently very nice. The have several nice restaurants that have outdoor seating.
The only slight misses were the in room carpeting is dated and needs replaced. Also, my check in took awhile and it seemed to be a process for this for everyone in my group.

Room Tip: Pay the $30 for the bay view. It is worth. They do not give complimentary upgrades anymore.
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  • Stayed October 2011, traveled on business
    • Value
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Helpful?
1 Thank BulldogMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Tokyo Odaiba

Property: Hilton Tokyo Odaiba
Address: 1-9-1 Daiba, Minato 135-8625, Tokyo Prefecture (Formerly Hotel Nikko Tokyo)
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Minato
#4 Business Hotel in Minato
#5 Romantic Hotel in Minato
#7 Spa Hotel in Minato
#13 Luxury Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Tokyo Odaiba 4.5*
Number of rooms: 453
Official Description (provided by the hotel):
Located on the waterfront area of Tokyo Bay, Hilton Tokyo Odaiba enjoys spectacular 180-degree ocean views, with each guest room overlooking stunning views of Tokyo's skyline, Rainbow Bridge or Tokyo Tower from its private balcony. The hotel is also strategically situated only minutes away from a popular entertainment and shopping area as well as a key business and commercial district. With a wide selection of dining options and two levels of flexible meeting facilities, Hilton Tokyo Odaiba offers both business and leisure travelers a memorable stay like no other. ... more   less 
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Also Known As:
Nikko Tokyo Hotel
Nikko Tokyo Minato
Hotel Nikko Tokyo
Hilton Tokyo Odaiba Japan

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