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“Excellent hotel with fabulous views in good location” 5 of 5 stars
Review of Park Hotel Tokyo

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Park Hotel Tokyo
Ranked #6 of 106 Hotels / Ryokan in Minato
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent hotel with fabulous views in good location”
5 of 5 stars Reviewed February 23, 2013

The Park Hotel Tokyo is one of my favourite hotels in the world. It occupies the 25th to 34th floors of the Shiodome Media Tower and has fantastic views towards the Tokyo Tower and Mount Fuji when the weather is clear. In other directions you can see the Tokyo SkyTree and Tokyo Bay. I could sit in the window and watch the view at night for hours.

It is very conveniently located for Shiodome and more usefully Shimbashi stations with the Oedo and Yamanote lines being very useful for getting around Tokyo. There are a number of restaurants in the surrounding area or you can walk to Ginza in about 20 minutes. You can also get to the Odaiba area via the Yurikamome Line quite conveniently

The hotel was very clean. We had a Premium King which for Tokyo was extremely spacious and had plenty of room for both an extra bed for our daughter and a cot for our baby in a living area off the area where the bed was. This gave us some privacy in the evening from our children. The hotel was very accommodating towards our children and made them feel welcome which isn't always the case in a business hotel.

We had very helpful communication via email with the Reservations Department in advance to make sure that everything was fine. We had no problem communicating with anyone in English.

My only complaint is that you sometimes have to wait a while for the lift to get down from the 25th floor lobby to the outside world...

Room Tip: Ask for a room with a view of the Tokyo Tower. If you're lucky, on a clear day, you'll see M...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (455)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Perth, Australia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 21, 2013

This hotel is located in a great position, right on the monorail to Odaiba and close to the Subway and JR lines. The staff were really great, as was the view to the Tokyo tower. The staff sorted us restaurant bookings, Sumo tickets and even a blow-wave. Nothing was too much trouble for them. The room itself was small by Western standards, but more than big enough.

Room Tip: Its worth paying extra for the view of Mount Fuji.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TheJash76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed February 18, 2013

We stayed here at the end of August 2012. Our trip was great but I wish we'd waited about a month because it was very hot and humid. This hotel is in a great location. The train station nearest is rather useless but there's another much bigger station that we always used and it took us pretty much anywhere. Someone described the trains in Japan as an organized bowl or ramen noodles and boy were they right. Back to the hotel. We had the breakfast option and it was well worth it. Because of the time change we were waking up pretty early everyday. It was such a relief to get a big breakfast in the morning before we started our long days of walking, sightseeing, getting lost, etc. The rooms were small (which is normal) but very comfortable. However, there was no top sheet on the beds so if you get hot at night you either have to sleep with nothing to cover you or you have to ask for a sheet from the maid service. I loved that the hotel started on the 25th or so floor. We had great views from our room! I wish we could have stayed longer because I loved it that much!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank wittywhit211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 12, 2013 via mobile

First, they do not have adequate staff that speaks English. The gentleman who checked us in spoke English great, but he is the only one. The rooms are nice and amenities good, except some soap would be nice instead of the bath gel that looks just like the shampoo.

The room service selection is very poor. Even trying to order coffe was difficult. They could not understand artificial sweetener for coffee (after a number of tries, they call it "unsugar sugar". We ate in the lobby restaurant for lunch. They has a bugler for 18,000 yen. We asked to have them cooked medium and was told they were cooked well done and they could not do it any other way. For 18,000 yen and at a hotel of this caliber, I would expect them to cook it any way we wanted.

The hotel maid service is horrible. They would. To throw away an empty soda bottle, used tissue or an empty box. They have cups in the bathroom and they would not clean and put them away (I had the cup at bedside with water in it).

The wifi would go on and off and she asking about it, they could not understand what we were talking about.

When I make may reservation with the concierge for transport to the airport, I mentioned that we were disappointed and he response was a very non caring, "sorry" . He never asked why and did not seem to care one bit

For the price, we just expected more

Stayed February 2013, traveled with family
Helpful?
2 Thank Nycorl24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

i really recommended this place because of relaxing atmosfere. they offered a great views from a main reception area. although we get a quite small room but the services that they provided feel us like home.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank zel888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 11, 2013

After a long journey from London via FInland, The Park Hotel picked us up and brought us to a relaxing, well-located retreat. The rooms were generously large for a big city. The hotel is perfectly located to hit the Shijuki Fish Market at 4am.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jess_Bryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 10, 2013

We stayed 4 nights over Christmas. We liked very much their refined modern design and the beautiful paronamic views at Fuji and Tokyo tower from reception. We would have liked to get these views from the room but although we requested nice views, we werent lucky...:( The staff was very attentive and although some struggled with English, we got very good advise for dinner options. Some customer complaint that entrances arent easy to find but it wasnt our experience. It was close to one JR station which was very convinient but at night, it is quite a lonely area, so you have to walk 20 min until you reach Giza and some restaurants.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Amsterdam14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel Tokyo

Property: Park Hotel Tokyo
Address: 1-7-1 Higashi Shinbashi | Shiodome Media Tower, Minato 105-7227, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Minato
#6 Luxury Hotel in Minato
#8 Family Hotel in Minato
#13 Business Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Hotel Tokyo 4*
Number of rooms: 270
Official Description (provided by the hotel):
Park Hotel Tokyo is a luxurious hotel that satisfies the needs of all international clientele. Ideally situated in Shiodome, a flourishing center of business and culture. Our logo reflects the Park Hotel Tokyo's warm at-home hospitality, blue represents clean comfort, green is for nature, and red representing warm at-home hospitality. With its ART (Atrium, Restaurants and Travel) concept, and offering traditional Japanese hospitality stimulating the aesthetic senses of tradition. ... more   less 
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Also Known As:
Park Hotel Minato
Park Hotel Tokyo Japan

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