Im more a function over form kinda traveller but I have to say this place has a very pleasant "feeling" about it. The staff are kind, friendly and helpful as they to can be, at least to the depth of their individual abilities. I would stay here again and enjoyed my time there. Be advised though, do a calculation of your home currency to the JPY before you order or you might find a shock on your statements.
The rooms are tidy, clean, and functional. The windowed shower was a treat for the pigeons Im sure but for the more modest bird watcher the blinds do close. The shower heads on the wall were awesome for a bad back after a long work day.
All in all it was a very enjoyable stay and if your a novice Scotch Connoisseur, grab a cigar a good cigar and head across the street (The other side of the OKura) and check out the Highland Bar.