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“Mid-Century Classic - Excellent service”
Review of Hotel Okura Tokyo

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Hotel Okura Tokyo
Ranked #9 of 109 Hotels / Ryokan in Minato
Certificate of Excellence
Shanghai
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
“Mid-Century Classic - Excellent service”
Reviewed August 31, 2013

I travel frequently and stay in many five star hotels especially in Asia where you can find tower after tower of sleek modern hotels. At some point they become indistinguishable, even monotonous. Step into the Okura Hotel and you're stepping back in time to the 1960s. Years ago I would not have expected to have missed this era in design. I was wrong. The design is simple but not austere. Ochre colors, light wood, open space welcome you to the lobby.

The rooms are spacious, tasteful, simple and unadorned. I think some of the rooms, some of the walls and some of the carpets could be renovated but I wouldn't change their styling much (concededly merely a matter of personal taste).

Service is excellent - white glove. The Japanese food is traditional, refined and excellent.

A reviewer predicted that this classic 1960s building will outlast the increasingly fungible and indistinct modern towers one finds so often with modern luxury hotels. I only can hope such a view proves true. The Okura represents an experience you increasingly can't find anywhere else.

  • Stayed August 2013, traveled on business
    • Value
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Helpful?
2 Thank LaoDu514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Princeton, New Jersey
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 29, 2013

A friend and I stayed in the Okura for 4 nights and May and we certainly do not regret it. The service was typically Japanese--impeccable. The room was very clean, well appointed, and quite large for Tokyo. The bar is also absolutely beautiful. The only drawback here is the location, which is somewhat away from the attractions. While walkable to Roppongi, it is a good 10 minutes, and the closest metro stop is at least 5. Also they charged $35 for the pool/workout room which was rather annoying.

  • Stayed May 2013, traveled with friends
    • Value
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Helpful?
Thank TigerTripReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed August 20, 2013

Another girls night package offered by these luxury hotel. I would have not gone if I knew was at the south wing. The view was terrible and single beds were small. The bathroom was a bit better than that of Imperial Hotel Tower room. So much difference from the main building and was very disappointed. However, it was super reasonable with breakfast and shopping ticket included. We got the connected room (triple beds) for 6 of us, without any extra lounge room in the middle so that we had to eat and gather around in one of the bedroom using their small table and couch. The shopping ticket is just a waste as we did not even want to buy stuff at one of their cosmetic shops (and the shop was super far from the south wing). Instead, I hope they just offered us another bottle of champagne or something. Breakfast was not superior, just a normal city hotel breakfast with the choice of western and japanese style.

Good if you want to have a reasonable girls night fun with a big group - cheap, necessary facilities, late check out, breakfast and free cosmetics ticket. However, not for luxury weekend experience.

I personally hope these luxury hotels would stop trying to sell these crappy vacant rooms by creating these packages to ladies.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank erika-lux-miller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
109 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed August 14, 2013

When I first stayed at the Okura, several years ago I was not a Trip Advisor contributor, so my review is somewhat overdue. I have had the privilege of staying here several times prior to going to work in Tokyo. As an introduction to impeccable Japanese service, the Okura spoils one for anything else. Nothing is too much trouble and the staff throughout the hotel have been trained superbly to cater to all your needs and demands. If you are suffering from the inevitable jet lag, when every part of you aches, do not miss the opportunity of having a massage in the privacy of your hotel room, it will be worth it. Prior to the massage, after slipping on the soft cotton yukata (an indoor, kimono type dressing gown), I suggest you place the fee for the massage in an envelope, ready for the masseuse. This ensures you will not have to hunt for this once you have completed the professional massage, plus it is in keeping with Japanese sensibilities. If you are new to Tokyo, a stay at the Okura provides you with a tranquil base in which to acclimatise to the frantic pace of the city. If you are expecting a modern, boutique, designer focused hotel, stay away, However, if you want to step back into a gentler era, but with all luxury this age provides, then the Okura is for you.

  • Stayed September 2012, traveled on business
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Helpful?
2 Thank Princpessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
197 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
Reviewed August 11, 2013 via mobile

Okura is no longer the epitomy of luxury in Tokyo. It is more of a reminence of the past. Of the post war Japan. Of its delicacy, its class, its discreet luxury. The lobby is stunning by its size -truly unique for Tokyo, and for its simple beauty. No gold plated taps here. Move over nouveaux riches. The rooms are dated but quaint. I love them. They may not be to everyone's taste, given the extent of the understatement. Don't miss the restaurants, they are absolutely outstanding, even if the will set you back by quite a hefty sum.

Stayed May 2013, traveled on business
Helpful?
2 Thank i-live-for-lunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviewed August 2, 2013

The hotel was really wonderful. The staff was friendly and helpful. The room was fairly large, well appointed and the bed was very comfortable. The hotel was in a great location and close to several subway lines with easy access to the stations. We stayed 5 nights and were very comfortable for the duration of our stay. The only downside of this hotel is the high cost of use of the fitness room and pool. We failed to book with the membership card on-line (it was presented at check-in) and we unable to use the amenities without paying for each use. Also, as expected the restaurants in hotel were insanely over priced.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
Thank Tracey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 31, 2013

I spent 5 nights at this hotel on a business trip in July 2013 and found it very satisfactory. Contrary to expectations of tiny Tokyo hotels, the room was large and well appointed and perfectly comfortable with lots of cupboard space and bathroom shelves. Service and cleanliness were top notch. A particular feature I enjoyed was the open air swimming pool - a real boon in 36 degree heat. However, this is at a 2100 yen extra charge, but well worth it. Visually the hotel comes across as rather drab and old fashioned since the overriding colour scheme is brown. However, it is well up to international standards, but rather than being a faceless modern hotel which could be anywhere, the Okura Minato could only be Japanese. Kimono clad ladies bow to you when you enter the lifts and there are origami cranes on your pillow. Check out the hotel's gift shop and book shop in the underground passage which links the two buildings for souvenirs; and try the dinner buffet at the Orchid restaurant. Yes...it does look and feel like the dining room of the Queen Mary....but the beef is delicious! And...it's cheaper if you are over 60! Transport is easy as it's just a 5 minute walk from Kamiyacho metro station, and the hotel has a bus limousine service to the airport for just 3000 yen.
I would have given it 5 stars, but for the slight air of faded gentility!

Room Tip: Ask for non smoking. South Building is quieter than Main Building.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mugster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Tokyo

Property: Hotel Okura Tokyo
Address: 2-10-4 Toranomon, Minato 105-0001, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Minato
#8 Romantic Hotel in Minato
#9 Family Hotel in Minato
#9 Luxury Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Okura Tokyo 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Japanese traditional design is carefully preserved, guest rooms ranging from standard to suites are available, providing an array of room choices each offering true relaxation. It is our hope that guests, greeted upon arrival in the room by a traditional folded paper crane, will enjoy a comfortable stay. ... more   less 
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Also Known As:
Okura Tokyo Hotel
Okura Tokyo Minato
Hotel Okura Tokyo Japan

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