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“Great property -- so 60's vintage!”
Review of Hotel Okura Tokyo

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Hotel Okura Tokyo
Ranked #8 of 118 Hotels / Ryokan in Minato
Certificate of Excellence
Reviewed February 8, 2013

Stayed in Okura in February 2013 and had a great time.

Room is spacious and is beautifully decorated. It does not feel old or tired at all although this is a hotel built in 1960s. They did a great job in maintaining the room and (I would assume) continuously upgrading its look and feel.

The lobby is very nice -- grand, spacious but still maintain its traditional Japanese feel.

The breakfast offering is excellent! I had mine at Terrace restaurant and the place is very lovely with the view of Japanese yen garden.

The gym is well equipped and very nice too. Located at South wing, this gym is supposedly not free for the guest. However, just subscribe to the hotel's loyalty program -- Okura Club International (for free) -- and you can access the gym

Service was fast and efficient. The staff were courteous, polite and welcome

  • Stayed: February 2013, traveled on business
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1  Thank Eas_Bandung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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523 - 529 of 1,563 reviews

Reviewed February 2, 2013

Stayed for 5 nights in the hotel's south wing. The room was quite spacious. Wi-fi was complimentary. Very quiet and serene surroundings, but 7-11 is next to the hotel and there is a 24 hours' McDonald's and Starbucks nearby. The hotel charges for use of the gym so ended up running around the quiet embassy area. It is a 30-minutes walk to Imperial Palace from hotel so would regard the location as good. At check-out, was not charged for the additional bottled evian that I had consumed. The hotel staff was very polite and did not accept tips.

  • Stayed: January 2013, traveled on business
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1  Thank redgreenapples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

Very good polite service, but unnervingly quiet and empty. The rooms are small (Tokyo standard) and I wasn't impressed by the stains on the carpet. Room service was fine. Overall, ok for a couple of nights but wouldn't want to stay any longer.

Stayed: June 2012, traveled on business
Thank tanagogo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013

Service was very good, hotel it self quite nice. However I was very disappointed with the hotel room. It was very outdated and cold. Especially for the price you are paying you would expect something better. But I guess its just the price of a hotel in Tokyo.
Not a big fan of the breakfast either which is not included. Good area though.

  • Stayed: December 2012, traveled as a couple
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1  Thank Emilie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

Stayed at the Okura for business. It's an excellent hotel with adequate facilities. The classic style rooms are clean and well maintained. Bed very comfortable and I loved the pillows. Wifi is complimentary in-room. There isn't much of a view from the rooms. But the facilities are a bit old. The chairs in the lobby seemed to be old style 60's design. And it would not surprise me if they had been there since then. Lots of staff who seemed anxious to help. They must all have bad backs with so much bowing to customers.

And the prices are definitely high. Breakfast was 3500 Yen.....

I had meetings in the business district so the location as convenient. English TV channels limited to CNN, BBC and CNBC.

Room Tip: Remember that smoking is allowed in hotels in Japan. So be specific about your needs.
See more room tips
  • Stayed: January 2013, traveled on business
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1  Thank JimS48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

I stayed at this hotel for 5 nights and found several issues with it:
1. Not a convenient location for tourists. It is located in a place surrounded by foreign embassies and there isn't much anything else.
2. It charges guests more than $40 every time you use it's gym.
3. The hotel restaurants and room service are much more expensive than what a typical American hotel, such as Westin or Sheraton, charges. A regular breakfast, with juice, toasts, oat meal, and fruits, cost more than $42, about double what we are used to in US, although food prices are generally cheaper than US. Its business model seems to be to get guests book at a reasonable room rate and then charge them double for anything extra.
I would rate this place poor for its value.

  • Stayed: January 2013
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Thank zcai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2013

I stayed two night at this famous hotel in Tokyo. It is conveniently located in the CBD of Tokyo and right cross road to our Tokyo office. Great services and helpful staff. But the facilities are a bit old. Considering the price, I wouldn't say this is good value for money.

  • Stayed: January 2013, traveled on business
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Thank lvwei1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Tokyo

Address: 2-10-4 Toranomon, Minato 105-0001, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Minato
#8 Luxury Hotel in Minato
#8 Family Hotel in Minato
#8 Romantic Hotel in Minato
Price Range: $189 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Okura Tokyo 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Japanese traditional design is carefully preserved, guest rooms ranging from standard to suites are available, providing an array of room choices each offering true relaxation. It is our hope that guests, greeted upon arrival in the room by a traditional folded paper crane, will enjoy a comfortable stay. ... more   less 
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Also Known As:
Okura Tokyo Hotel
Okura Tokyo Minato
Hotel Okura Tokyo Japan

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