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“Time capsule” 4 of 5 stars
Review of Hotel Okura Tokyo

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Hotel Okura Tokyo
Ranked #11 of 106 Hotels / Ryokan in Minato
Certificate of Excellence
San Francisco, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Time capsule”
4 of 5 stars Reviewed November 16, 2012

The Okura has a distinct preserved-in-amber quality to it. There are touches of 60's decor everywhere you look, the spaces are invariably hushed and everywhere you go, there's someone standing there, bowing at you. The hotel seems to have been designed to be timelessly classy, and that shines through in some parts and not others. The lobbies and the hotel bar (the Orchid) are deliciously retro and very, very cool. The pool, locker room and bathhouse, however, just feel dated. The shopping arcades in the basement are downright baffling, with their procession of shops packed with dowdy, dusty stuff.

Which is not to say that the facilities aren't clean and well-maintained. Quite to the contrary. Our room was neat as a pin and colossal by Tokyo standards. The pool was large enough to actually get a decent swim in (though annoyingly, you have to pay an extra fee to use it). The bed was comfortable and firm and though there must have been smoking rooms around, we didn't catch of a whiff of it anywhere. Free wi-fi everywhere was a nice touch. And the room had a nice, deep tub to soak in, which was delightful.

Some people have commented on how dead the neighborhood is, and I can't refute that. You are sandwiched between the Swedish embassy, a handful of corporate towers and some nondescript apartment blocks. But then, if you want to get all rowdy, the main drag in Roppongi is a short walk away and there are 3 subway stations nearby.

On balance, I'd recommend this place. I'm sure you could stay somewhere cheaper or more glam, but the Okura is perfectly pleasant and is an experience unto itself.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kei H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
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  • Danish first
  • English first
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English first
Cambridge UK
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 12, 2012

We found this hotel very well organised and maintained; the staff were excellent. It may be too expensive for a holiday, especailly if you wanted to eat breakfast in the hotel. The take away area of the Camelia cafe was handy. The bar was very expensive at the current exchange rate. It is not that near the metro and is in one of the business districts: however the area is pleasant and the museum and its small garden is a welcome respite.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ansubob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aoyama Dori and San Jose
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 12, 2012

Many visitors to Tokyo have mixed feelings about the Okura. It is an older hotel but at one point was rated the finest hotel in the world by some. It has not lost any of the charm and elegance that it always had. Unlike most other high end hotels in the world the Okura retains the elegance that the newer hotels substitute with modernization, fancy and exotic materials, technology and gaudy ambiance. "Dated" is a common description but in my opinion this is due to an expectation that expensive=modern. If you are expecting Ritz-Carlton, Mandarin Oriental or Park Hyatt luxury and ambiance then most certainly avoid the Okura. The problems with those 5-star hotels is you wake up no knowing what country you're in because they all look and feel alike. When you stay at the Okura you know you are in Japan.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Route246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 12, 2012 via mobile

Went during summer and like everywhere else in Japan A/C was minimal. One would think with a 5 star hotel that wouldn't be an issue but it was and our stay wasn't that comfortable. More spacious than the average Japanese hotel but u pay for evey extra inch. Food at the restaurant was disappointing.

Stayed August 2012, traveled as a couple
Helpful?
1 Thank CarlDah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 7, 2012

I enjoyed my stay at the Okura Tokyo. The location was good, but not great - Toranomon is a quieter area of town, across from the US Embassy. I think I would have preferred staying in either Roppongi or Shibuya areas of Tokyo.
The hotel seems like it is stuck in 1980s. It is wonderfully maintained though and extremely clean, but just dated. The pool and spa were both very nice, but could probably benefit from being modernized. My other problem was that we requested non-smoking rooms, but they were definitely smoking and it was not nice waking up to the vague smell of smoke coming from the neighboring rooms. It only happened one morning, but it was still not pleasant...
I liked the hotel overall, but I think that it was way overpriced - too expensive for the value it was offering.

Room Tip: My friend stayed in the South Wing, which was apperently more modern and non-smoking.
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank lbak19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
355 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 347 helpful votes
4 of 5 stars Reviewed November 1, 2012

RECOMMENDED but just: This my 2nd visit to this property. To set the stage, you nearly anticipate to see James Bond as you turn the next corner. The setting of this property is from the 60's and like the Queen Mary, the Okura plys the waters in a regal and stately manner.

The hotel is located near to 3 metro stops, but sadly there is scant little in the neighborhood to do/eat, it's pretty dead at night. I don't think I'd recommend this for a tourist visit for this reason alone.

If you have business in the neighborhood, then this is a fine choice. The Okura caters to the numerous nearby embassies and the crowd is mostly older and nearly everyone is in a business suit (so not a hip trendy sort of place). Even when running at full capacity, the hotel is nearly dead quiet.

Having said that, the rooms are comfortable though everything is slowly aging (gracefully). Service is over the top and they run around eager to cater to whatever desire you may have. Cheap though, it is not.

If I have a negative, the American breakfast buffet is not befitting the hotel. Something is missing though I struggled to identify exactly what. My group complained mostly about how the eggs were cooked. The hotel recently added Wi-fi and it's free throughout the hotel (a nice addition).

The short is -- if you're placed here have nothing to fear, the staff and hotel will take good care of you.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank roadwarrior30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 31, 2012

When in Tokyo I usually stay either in Gnza, on Tokyo Bay or in the Shinagawa area as there is a lot to do in each of these locations. This time, however, the arrangements were made on my behalf and I went with their suggestion - Hotel Okura. This is a very nice, quiet hotel - very quiet despite its size - which I would highly recommend for someone who does not like the glitz and bustle of some of tokyo's other areas. The hotel is a nice oasis of calm and elegance. I had a Deluxe Room which was very nice and suprisingly spacious. The food in the hotel was good and not crazily over-priced like in some Tokyo hotels. The hotel is walking distance to Hibiya Park, the Imperial Gardens and the area. I really enjoyed Hibiya Park which had a current exhibition on Japanese gardens. All in all a very good hotel for a quieter, business-oriented stay in Tokyo.

Room Tip: The South Wing seems a little quieter to me...
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Tokyo

Property: Hotel Okura Tokyo
Address: 2-10-4 Toranomon, Minato 105-0001, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Minato
#8 Romantic Hotel in Minato
#9 Family Hotel in Minato
#11 Luxury Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Okura Tokyo 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Japanese traditional design is carefully preserved, guest rooms ranging from standard to suites are available, providing an array of room choices each offering true relaxation. It is our hope that guests, greeted upon arrival in the room by a traditional folded paper crane, will enjoy a comfortable stay. ... more   less 
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Also Known As:
Okura Tokyo Hotel
Okura Tokyo Minato
Hotel Okura Tokyo Japan

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