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“The hotel is old and very 80s, but it still does the job”
Review of Tokyo Prince Hotel

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Tokyo Prince Hotel
Ranked #35 of 117 Hotels / Ryokan in Minato
Certificate of Excellence
Reviewed April 10, 2008

While the whole property is a throwback to the hotel infrastructures of the early 80s, it is kept clean and well-maintained despite a couple of areas where immediate refurbishments are in order.

Low-rise for a city like Tokyo, this particular Prince Hotel immediately strikes you as a staple seminar venue for many local companies. The lobby is never without crowds of business executives in identical black suits alongside Japanese guests from outside the city and a bunch of foreign tourists. Hands-down, this place has got to be a record-holder in the number of restaurant-outlets inside a hotel - 11 all in all plus a very handy and well-stocked convenience shop in the basement area. You will never run out of dining options here, unless you want to cut costs on food expenses and just get from a 7-11 or am/pm store nearby.

Now, the very popular common-area carpets of the hotel (in every floor) are consistently the subject of ridicule in many past reviews. The comments were dead-on accurate. They are in dire need of replacement because it has definitely seen a lot of better days and just waiting for an overhaul soon. Meanwhile, the moment we stepped inside the room, we noticed that there is a relatively different feel. The carpets are relatively newer, and the bed and bath areas are very clean. For a triple-sharing accomodation, our deluxe room was just the right size, with enough space for our luggages. The toilet and bath became a constant source of joy for us. The heated toilet seat with two controls for bidet and wash is very comforting, while the wide assortment of complementary toiletries (including hairbrushes) made us regret bringing so much stuff for personal effects. One comment I would like to add is the need to improve the temperature of the room which was really warm despite the weather outside plunging to the single digits. We had to constantly keep the second door (which separates the dressing area and bath from the room itself) open all the time just to keep things cooler.

As for the hotel personnel, they are the most attentive and courteous people I have ever encountered in all the places I have visited in the past. No concern, complaint or assistance were left unattended, as they act on these things very rapidly and with a constant bow and respect. I particularly love the way they treat the arriving elderly guests who never get past the front door without a staff helping out in carrying bags or small luggages.

Location-wise, it could be better, but we appreciated the proximity of the Onarimon subway station. While not the most convenient for tourists wanting to get rid of transfers to other lines with useful routes, it adequately served its purpose. What became more handy was the 10-minute walk to the JR Hamamatsucho station which can bring you to all the important sights and shopping areas in minutes. If you love using taxis, its central address keeps you very close to the nightlife of Roppongi or the high-end shopping in the Ginza district.

All things considered, we wouldn't mind staying at Tokyo Prince Hotel again for our return next year. The rate we got was reasonable, considering that I enlisted myself as a member of Prince Club International before making the booking. This gave the three of us free daily buffet breakfasts and an automatic late check-out time till 6pm. We were happy with our experience with the same.

  • Stayed: April 2008, traveled as a couple
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1  Thank dragonman64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 18, 2008

We were in Tokyo in 2006 for a 1 1/2 weeks. The had gotten a great hotel/flight package for the first week and had stayed at the Century Hyatt. We extended our stay and was looking for an affordable, convenient hotel. This hotel was listed in our guidebook. We called up the property, then went there by taxi. The moment we walked into the lobby we were already apprehensive. It looked old, worn, and dirty. We went upstairs to our room and the moment we got there, we knew we wanted out. We spent only 15 minutes in the small, dingy room, and that 15 minutes was spent looking for another hotel. We found one for the same price that the Prince was charging ($180/night!!) and quickly moved to the Radisson Miyako in the Ropongi area. WOW! What a difference!! The only good thing was that the front desk was quick to let us out. All we had to say was "We don't like the room. We want to leave." The reason we got off so easy, was because we had contacted the property directly. Another tourist behind us was desperately trying to cancel his stay, but appeared to have a much harder time, because he had bought the room through a travel agent / online site. Poor guy. Don't stay at this hotel, if you want a pleasant stay in Tokyo.

  • Stayed: April 2006, traveled as a couple
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3  Thank luvs2travel17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2007

Not much english but wonderful effort from all involved at ~100$/night an unmatched deal in this expensive city.

  • Stayed: December 2007, traveled on business
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1  Thank nesterhews007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2007

Clean and good service. The room was spacious and had all facilities. For the price we were well pleased. Others have commented on water stained carpets but these were stained and not dirty and only in the corridors. The shop in the basement was great if after a hard day you just wanted a drink/snack and bed. There were metro connections near by and lots of eating places. The temple next door was worth a look.

In summary: clean, quiet at night, nothing special but all amenities, and it did the job for a good price.

  • Stayed: November 2007, traveled as a couple
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2  Thank NigelPilar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2007

My husband and I vacationed in Tokyo this May, and chose the Tokyo Prince from reading reviews posted on this site. The reviews we had read were, in fact, accurate, so we had a good idea of what to expect.

The staff are eager to help and the service is excellent (this is, after all, Japan), and most of them know just enough English to do their jobs properly.

The room itself was small, and the carpet did appear to be water damaged. The bed was comfortable, though, and our room had a great view of the Tokyo Tower just outside the window. Apart from being old (think 1980s), everything was clean and well-kept. We didn't open the drawers in the dresser until the last day of our stay, and so didn't realize that we could have been lounging in yukata, or traditional Japanese robes.

The rooms on the opposite side of the hallway, without a view of the Tokyo Tower, instead had large flat-screen televisions. Our room only had a small, old TV -- not that we were visiting Japan just to watch TV!

The breakfast buffet was pricey but good, and was a good way to start our first morning in Japan. After that morning, though, we opted to walk the five minutes to the nearest 7-11 for breakfast, and eat in the adjacent park, since very few establishments outside the hotel open before 10am.

The hotel is also a very short walk away from the Onarimon subway station -- but be sure you take the correct exit from the station when you come back, or you'll end up much farther from the hotel than you need to be!

Also, if you're planning to stay at the Tokyo Prince for more than a few days, don't forget that you can opt to have the staff not clean your room, and get a 1000 yen credit in the convenience store downstairs. The store doesn't have much worth noting, but they do have snacks and drinks and umbrellas and other trinkets for sale.

If we visit Tokyo again, and are in the market to splurge, we might stay someplace else... but we'd be perfectly happy to come back to the Tokyo Prince, too.

  • Stayed: May 2007, traveled as a couple
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4  Thank dianaschnuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2007

My husband and I were very excited to see Tokyo - the electronics capital of the world. As soon as we got to the Tokyo Prince Hotel, however, we were quite disappointed. The carpeting throughout the hotel looked water-damaged. The bathroom had mold in it. The wallpaper in the room was peeling. The headboard and bedskirt were stained, and the electronics looked like they were from the early eighties! The room was small, which isn't something that bothers us as we've stayed at nice, small hotels before, but this room just grossed us out! While the location was great - right next to the subway, across the street from Tokyo Tower, within walking distance to Ginza, it was rather disheartening to come back to a dirty and dated room after walking all day. While some may say a hotel is "just somewhere to sleep," keep in mind that Tokyo is a large city - not easily walkable, and you'll want somewhere clean (at the very least) to rest after a long day. Yuck!

Stayed: March 2004
4  Thank WTraveler017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2007

My husband and I stayed here for a 4 day visit to Tokyo. Basic hotel which we understand was used for the Olympics. Rooms are small (but expected as it is Japan). Choose carefully as some of the rooms may smell like smoke. The front desk was kind enough to switch us out to another room. The upholstery is a bit 70's on the verge of 80's but you spend your time outside so it's bearable. The bed is flimsy, definitely not your Serta, but decent for a good night's rest.

Its location is pretty much midway between the major sites such as Ueno Park, Ginza, Roppongi, and walking distance to Tokyo Tower. There is a beautiful temple and park right next door to relax and business personnel come here often. Only downside is that it's right in the middle of the business district so when nighttime falls, most places close down including restaurants. It's an easy walk from Hamamatsucho Station.

Overall a decent location to stay for a few days but not recommended for extended stays. Overall a decent value.

  • Stayed: April 2006, traveled as a couple
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3  Thank ReeseTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tokyo Prince Hotel

Address: 3-3-1 Shiba-koen, Minato 105-8560, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Minato
#29 Business Hotel in Minato
Price Range: $136 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tokyo Prince Hotel 4*
Number of rooms: 462
Official Description (provided by the hotel):
Situated next to a quiet, leafy forest in the heart of Tokyo, the Tokyo Prince Hotel offers tranquility in a centralized location. Serene sculptured gardens outside your guest room windows give no hint of the bustle of the city beyond. With outstanding hospitality, luxurious rooms, first-class restaurants and a spacious parking area, the Tokyo Prince Hotel provides a convenient base for world-class travelers and business people alike. ... more   less 
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Also Known As:
Prince Hotel Minato
Prince Hotel Tokyo
Minato Prince Hotel
Tokyo Prince Hotel Japan

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