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“Fine for business and independent travellers”

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Shinagawa Prince Hotel Tokyo
Ranked #38 of 108 Hotels / Ryokan in Minato
Moscow, Russia
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Fine for business and independent travellers”
4 of 5 bubbles Reviewed June 14, 2013

The pros:
- location - very close to Shinagawa JR hub, which is very convinient to explore Tokyo.
- a lot of small cafes and eateries around + 7\11 supermarket right at the hotel's door
- stunning Tokyo panorama from the upper tower floors
- nice restaurant on the very upper floor - spectacular dining!
- great beds and pillows!

The cons:
- smallish and quite plain rooms
- always crowded - the hotel is really huge, so that's to be expected
- waiting rows for breakfasts every morning, which is going fast, though

Resume - the hotel is quite ok, no serious faults found. Stayed there for 2 nights.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mariaquerida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,349 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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  • Indonesian first
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  • Any
English first
Luxembourg District, Luxembourg
Level Contributor
75 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

It seems to me that the less favourable reviews come from guests of the older, West (?) Tower of the hotel. The new one or at least the one that has been newly refurbeshed i.e. N-Tower, which has the same name and is next door has a separate reception and looks 20-years newer than the older brother.

So, to start with the N-Tower seems to be brand new - in terms of rooms, lobby & common areas.

The rooms are super clean, comfortable, with lots of extra equipment (built-in multiple use phone chargers and non-misting mirrors for starters) and really nice.

Service was perfect at all levels.

Location is perfect with a Shinkansen JR and Yamanote line just across the street.

The price was also rather modest for the quality of the stay.

In general, I can only say that I highly recommend the place.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lukasz555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
84 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 bubbles Reviewed June 10, 2013 via mobile

My family, friends and myself stayed at Shinagawa Prince N Tower Hotel last May 18. Prior to our arrival, I saw a review and photo of the rooms which was posted by a traveller at Tripadvisor. The photos of the traveller and the images of the rooms shown at the website of Shinagawa Prince N were surprisingly very different. I then e-mailed the hotel for clarification since I don't want my family to experience a horrible vacation. My e-mail was not acknowledged. Follow up a second e-mail but no reply received. We got 5 tiny clean rooms, 2 twin and 3 double, which were not at the same floors. This was very difficult for family who have children, and key security system made our stay terribly exhausting. The bathrooms were very tiny, not enough space for a mother to shower her kid. The unfriendly front desk staffs speaks their language while attending guests, gestures were very discriminating. Check-in took us a very long time somehow like applying for some sort of tourist visa or citizenship because all passports of the guests were photocopied not to mention the forms being filled up. I'm very concerned when I saw other guests checked-in wherein their passports were not photocopied, they were only requested credit card guaranty. Perhaps the hotel categorize their guests according to the country of your origin thru passports. Again, I felt this was a very discriminatory practice. No staffs around to attend check-out. Compared to another 3-star hotel we stayed earlier, Ana Crowne welcomed all their guests fairly and with respect, service beyond comparison.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsGemLim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Minato hotels

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 9, 2013 via mobile

Super easy to find.
West exit at Shinagawa Station.
Cross the street, you'll find it.
Booking by booking.com very resonable price.
Bedrooms are tiny.
There are plenty of space UNDER your bed.
NO WI-FI but free cable.
Excellent people.

Helpful?
2 Thank APEXIP
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
brisbane
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed June 6, 2013

On the Shinkansen JR Train route line so we got straight off the train and into our hotel.
Porta shopping centre underground adjacent to the hotel had great eateries and resturants at fantastic prices. This location gave us great access to all the tourist attractions. If you have tattoos you can not swim in the pool. We did not arrange breakfast at the hotel it was about $20AUD per head. Plenty to eat outside this hotel. A resturant outside the front "Mango" something served great food lunch specials and tasted great. Rooms were not large but adequate. No tea, coffee or milk in room. Small supermarket at front sells most things.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank BrisbaneLizard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
99 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed June 1, 2013

The first thing I do when I check into a hotel is read the information book in the hotel room and was dissapointed that they had a blanket ban on anyone who has tattoos from using the hotel pool facilities (it was backeted with no gang members). I Think that they are going to find this rule is prejudiced against many Australian men and women who carry tattoos on their skin as a fashion statement, not a gang statement.

Hallelujah, this hotel has decent pillows which did aid us in catching up on our sleep. The facilities are good and it is situated accross from Shingawa station (two stops from Tokyo central) and is very central to many places. There are great shops and great restaurants at the facility.... and do yourself a favour go to Aux Baccanales, which is a French Pattisiere, boulangerie and cafe. Great coffee, pastries and french food.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gaynorclare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 1, 2013

I travel to japan every year and I always stay at this hotel, I have never had any problems with service or restaurants but then again I am in hotel room to just sleep, and it helps that I speak Japanese as well so I find it easier then some, My advice to other customers coming too this hotel or any hotel in japan, learn some Japanese to at least get you by while in japan, most Japanese people like the idea that you are at least tring to talk to them in there own language.
I like the fact that it is close to everything and is easy to get too and from places.
I give this hotel a 10 but then again that is my thaught on it.

Room Tip: a good room is any room but it all depends on your reason for the trip it is a room to sleep in not...
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sakura1722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shinagawa Prince Hotel Tokyo

Property: Shinagawa Prince Hotel Tokyo
Address: 4-10-30 Takanawa, Minato 108-8611, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotel in Minato
#31 Business Hotel in Minato
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Shinagawa Prince Hotel Tokyo 3.5*
Number of rooms: 3680
Reservation Options:
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Also Known As:
Prince Hotel Minato
Prince Hotel Tokyo
Minato Prince Hotel
Shinagawa Prince Hotel Tokyo Japan

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