I always check for hairs. Lifted both bed sheets and saw hair on both beds. Maybe i was being too clean, so i just unpacked. Then i saw a big piece of booger on the wall dried up for days. Then i smelled some dinginess on the carpet, looked closer and saw a lot of hair on the floor, dirty balcony... Real bad way to start my first day in Japan. Disappointed.

I let the front desk know. I did not want a new room because i did not expect it to be any cleaner.

Staff was very kind and helpful, just that the dirty room ruined their image for me.

Price of rooms, its size, location,staff was great, but all that us defeated when i cannot be comfortable in my room.

Every traveler arrives in Tokyo absolutely tired , if its not from travelling its from the hussle bussle of the worlds biggest city ,even tho its on time and a world of its own like no other on earth. But arriving at Shinagawa 's huge train station and needing to check in and go out ..there is no way Im walking .. so I take the courtesy bus...trouble is the courstey bus has about 4 Prince Hotels in Shinagawa area , Now was it Shin Pri ? The Prince Tower ? Grand Prince or the Grande Prince ? or The Grand Prince New Takanawa ? Turns out to be the last on the list ...oh well.. Im glad Im not walking . Room is clean , bed is good , bathroom is fine , not one of those old instant toto yellow ones either . Food was reasonable , theres a small store on the 1st floor ( ground Floor to us ) where you can buy some snacks , sando or pretty much anything from a saftey pin to omiyage. The hotel staff were courteous and well mannered of course.. I had to get to Haneda for an ungodly 6:30 am flight ... thought I was close so I took a taxi , I pre booked it it still cost 5400¥en at that time ...lucky the roads werent busy .. The hotel was fine but a little too far to walk from the eki ...where did the other hotle go ..its been renamed gooy or something silly ...its right oposite the station..