From start to finish this is definately the worst hotel Ihave ever had the misfortune to book.
booked for one night 31st Dec.2013,arrived for check in around 16.30 to be met by an extremely long and disordered queue.Eventually reached reception to check in only to be told that the only room available was a smoking room and as Ihad requested a non-smoking room this was not going as planned. took the lift to our floor and when we arrived and the doors on the lift opened the stench of smoke was truly sickening.We dropped our bags in the room and headed for Ariake station,Iwas really angry and whilst on the train towards Tokyo I went on line and managed to secure accomadation elsewhere [fortunately as it was New Years eve]
We checked in at our new hotel no Problem and then headed back to collect our bags at TBAW
WE again queued to check out and when we explained why we were told that a non-smoking room was now available 'strange' when we refused we were then told that there would be no refund.Not having to stay was refund aplenty.Off we went back to our new Hotel.To see the relief on my 8 year old sons face that he did not have to spend another minute at the TBAW hotel was evidence enough that I'd made the right choice.
In short if you like smoke filled,tacky and dirty places to stay this hotel is perfect.Not for me though and definately not for children.
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- Also Known As:
- Tokyo Bay Ariake Washington Hotel Koto
- Tokyo Bay Ariake Washington Koto
- Tokyo Bay Ariake Washington Japan