We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smoke screen”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Tokyo Bay Ariake Washington
Ranked #9 of 33 Hotels / Ryokan in Koto
Cork, Ireland
Level 5 Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Smoke screen”
Reviewed January 7, 2014

From start to finish this is definately the worst hotel Ihave ever had the misfortune to book.
booked for one night 31st Dec.2013,arrived for check in around 16.30 to be met by an extremely long and disordered queue.Eventually reached reception to check in only to be told that the only room available was a smoking room and as Ihad requested a non-smoking room this was not going as planned. took the lift to our floor and when we arrived and the doors on the lift opened the stench of smoke was truly sickening.We dropped our bags in the room and headed for Ariake station,Iwas really angry and whilst on the train towards Tokyo I went on line and managed to secure accomadation elsewhere [fortunately as it was New Years eve]
We checked in at our new hotel no Problem and then headed back to collect our bags at TBAW
WE again queued to check out and when we explained why we were told that a non-smoking room was now available 'strange' when we refused we were then told that there would be no refund.Not having to stay was refund aplenty.Off we went back to our new Hotel.To see the relief on my 8 year old sons face that he did not have to spend another minute at the TBAW hotel was evidence enough that I'd made the right choice.
In short if you like smoke filled,tacky and dirty places to stay this hotel is perfect.Not for me though and definately not for children.

Room Tip: Only as a very last resort
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ritchie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, December 5, 2016
We sincerely thank you for using our hotel and also apologize for our inconvenience.
Sometimes nonsmorking room will be fulled and if so, we will clean to air with some
air cleaner from smorking to nonsmorking as mush as possible.

We are sorry to have caused you such inconvenience.
Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

555 reviews from our community

Traveler rating
    87
    262
    167
    23
    16
See reviews for
89
61
126
216
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Utsunomiya, Japan
Level 5 Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 7, 2014

If you ask, you can get free one-way transport from Disney Resort. I didn't book for the transport from Disney Sea in advance, but the staff at the bus stop kindly squeezed me in. You'd better book the transport in advance and have a hard copy of confirmation if you don't speak Japanese. It was only a 20-min ride to the hotel. It is a modern, clean and reasonable bussiness hotel. Not spacey, but enough for a night. The location is good if you would like to go to Disney Resort and around Odaiba area. Rinkai line and Yurikamome line are slightly more costly than other trains in Tokyo, so it is not recommended to stay more than one night there if you want to travel central Tokyo.

Room Tip: They offer high-storey rooms for extra 1000yen at the reception. I am not sure exactly how high they...
See more room tips
  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mtuchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, October 23, 2016
We sincerely thank you for using our hotel and your kind words.
We can say that we are location in good place where is easy to access from bus
and train too.
We are waiting for the next time you come.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 6 Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 23, 2013 via mobile

Large rooms (for Japan), good breakfast, western style, with several eastern style items. Walking to big site is mostly covered now, which is nice in the rainy season. Price is pretty high but it usually comes with a view. A good choice for visiting big site or Disney. Taking the monorail into downtown requires about 25 minutes.

Stayed April 2013, traveled on business
Helpful?
Thank i r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, October 23, 2016
We sincerely thank you for using our hotel and appreciate your compliment.
We are waiting for the next time you come.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Varanasi, India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 9, 2013

Hotel Washington Tokyo Bay Ariake is located at a walking distance of Tokyo Big Sight where all exhibitions take place. The metro lines are very near to the hotel. Therefore, the hotel is very nicely located for exhibitors and visitors visiting for any exhibition held at Tokyo Bog Sight. However, the hotel is a medium star hotel with all basic facilities available.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shreeagrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, October 23, 2016
Thank you for coming to our hotel and so happy to hear about good location.
We will continue to practice diligence.
We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highland, Maryland
Level 6 Contributor
258 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed October 17, 2013

The hotel is ok in terms of reasonable cost for a very small room -- typical in Tokyo. It is close to the conference center, walking distance, and that's nice. There are several OK restaurants on the lower floors. Train stations nearby. But the wifi is terrible. It works for a while, then doesnt, I disconnect, reconnect, that helps for a short time, and then the cycle resumes. it makes it really difficult to be productive while in the room.

Room Tip: Ask for view of the bay
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richard_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, October 23, 2016
We sincerely thank you for using our hotel and are terribly sorry for inconvenience.
Sometimes we check Wifi connection with vendor in order not
to be inconvenience.
So We hope you will visit us again
.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
india
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 13, 2013

Amazing,y cheap for tokyo standards... But quite bad location...the area sleeps by 9 & shuts down by 930pm. The restaurants even close by 9 & by 10 on weekends... Huge hotel... Nice view of bay from room... Poor breakfast. Good fr people with business at tokyo big sight...can walk into the venue...

Stayed September 2013, traveled on business
Helpful?
2 Thank royvm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, October 23, 2016
Thank you for coming to our hotel and your valuable comments.
we accept chcek in 24 hours, however, as you said resuaurant close at 9-10PM.
one of the popular city is located in next station fortunately, so we introduce there even midnight.
We hope you will visit us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 31, 2013

The view is nice in the night for the fact it is located at the Tokyo Bay. Room is that of a standard business hotel with all the necessary amenities.
It not exactly a convenient places unless you are planning to visit specific places for the next day.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Le Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, October 23, 2016
Thank you for choosing our hotel.
We would like to make some good idea for foreigner guest.
We will continue to practice diligence.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Koto
Odaiba / Shiodome / Shinbashi
Grand Nikko Tokyo Daiba
Grand Nikko Tokyo Daiba
#10 of 109 in Minato
2,561 reviews
Show Prices
Show Prices
Show Prices
Hotel East 21 Tokyo
#1 of 33 in Koto
673 reviews
Odaiba / Shiodome / Shinbashi
Hilton Tokyo Odaiba
Hilton Tokyo Odaiba
#13 of 109 in Minato
3,043 reviews
Show Prices
Show Prices
Show Prices

Been to Tokyo Bay Ariake Washington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tokyo Bay Ariake Washington

Property: Tokyo Bay Ariake Washington
Address: 3-7-11 Ariake, Koto 135-0063, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Koto
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #9 of 33 Hotels / Ryokan in Koto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tokyo Bay Ariake Washington 3*
Number of rooms: 830
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, JAPANiCAN, Fastbooking, Hotels.com, Travelocity, Rakuten, Ctrip TA, Agoda, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Tokyo Bay Ariake Washington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tokyo Bay Ariake Washington Hotel Koto
Tokyo Bay Ariake Washington Koto
Tokyo Bay Ariake Washington Japan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing