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“good hotel, but quite far from central tokyo”

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Hotel East 21 Tokyo
Ranked #1 of 33 Hotels / Ryokan in Koto
Certificate of Excellence
Quezon City, Philippines
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“good hotel, but quite far from central tokyo”
Reviewed October 6, 2007

We came from Osaka by shinkansen and arrived at the JR Tokyo station, which was very far from the hotel. The subway will come in handy for trips to Central Tokyo and other far places in Tokyo. However, nearest subway stop (Toyocho on the Tozai Line) is still about a 7 to 10-minute walk from the hotel.

Rooms are big, spacious. Beds are a little small but comfortable. And they come with two pillows! The A/C in the room was quite warm though. Best to call housekeeping and have it fixed.

Bathrooms are a little small but serves its purpose. It also comes with its own pump container for shampoo, conditioner and body soap. They're very generous when it comes to towels.

Staff are quite helpful but there are still a lot who cannot speak English but can only understand. It's best to talk to the Front Desk staff or the Asst. Manager if you need something.

East 21 Tokyo is also a Disney partner hotel so shuttle to Disney Resort is free. Best to reserve as soon as you arrive at the hotel because shuttle tend to fill up quickly in the morning. They also provide shuttle to the nearest subway station but you will have to make reservations. Shuttle reservations can be made with the concierge. Airport limousine buses also stop here so it's pretty convenient if you don't have a ride to and from the airport. Although if you're leaving very early in the morning, it can be a bit of a hassle (which we experienced) since the first trip leaves at 7:30 in the morning.

Our reservation didn't include daily breakfast but we didn't worry because there are several places that serve breakfast right outside the hotel. And there are other breakfast places in the surrounding area. There is also an am/pm convenience store outside the hotel, where you can get lots of cheap breakfast items.

It's a pretty good hotel, not my first choice since I would have preferred staying near Central Tokyo. But if you prefer a quieter place that's still near Central Tokyo, then I would recommend this hotel.

  • Liked — comfortable beds, breat surrounding area
  • Disliked — quite far from Central Tokyo
  • Stayed September 2007, traveled with family
    • Value
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1 Thank hazpafis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 30, 2007

This is a really nice hotel. All the front desk staff speak English very well and are nice. The rooms for being in Japan are roomy, but not exactly spacious. I stayed on 3 different floors while at this hotel and can say that the rooms are all pretty much a like. The pool was closed when I was there, but it was still maintained nicely, with bushes and flowers. The beds are hard and uncomfortable, but that is typical of Japanese hotels. The front staff ordered my taxi's for me and made sure the driver knew where to take me which was very nice, The train station is about 10-15 minutes away, but it takes longer to get there in the morning as the sidewalks are extremely crowded, That was the one thing that I didn't like at all about this hotel; it's location. It's kind of out of the way and there's not much to do in that area. You have to be willing to take a taxi or brave the trains to get anywhere poplular. That's ok, but not for me. There are a few family restaurants below the hotel along with a coffee shop and a really big gorcery store and a couple of convenience stores as well. Overall it's a nice hotel and I would stay there again if I had to, but I like others better because of the location issue.

  • Liked — Nice hotel with a nice price.
  • Disliked — Location.
  • Stayed February 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2 Thank Duncaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 12, 2006

This hotel is absolutely great!!! I went to Japan a couple of year ago and I stood at East 21 for almost one month and a half.
I felt amazing! I almost felt like home! Everybody spoke english, they were all very kind and the service was excellent! They were so nice! I almost couldn't believe it! The rooms are great and the view is absolutely fantastic!
I recomend it with all my heart! Tokyo is a great city and this hotel is placed near to the centre.
Lovely memories from East 21 Tokyo Japan! ;)

8 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 2, 2005

I stayed at this hotel in October during my first ever visit to Japan.
The Hotel is situated just nicely out the centre of Toyko (approx 10 min walk from nearest subway train). the hotel has all the facilities needed i.e. restaurants, bars, gym, swimming etc. the negative points were all fitness (gym and swimming) are extras even to hotel residents, the restaurants and bars in the hotel are quite expensive (but i guess typical for Toyko). On a positve the hotel staff cannot do enough for you, always willing to help and the majority speak excellent english. The hotel offers free shuttle bus to Toyko disney (I never used it) and to the a local (main line) subway station (10/15 mins on the minibus). The bar on the top floor gives breath taking views of Toyko (especially at night). The rooms are spacious and have all the things you are likely to use.
If i ever go back to Toyko i would stongly consider staying here again.

  • Stayed October 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
8 Thank scoob5022002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel East 21 Tokyo

Property: Hotel East 21 Tokyo
Address: 6-3-3 Toyo, Koto 135-0016, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Koto
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 33 Hotels / Ryokan in Koto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel East 21 Tokyo 3.5*
Number of rooms: 381
Official Description (provided by the hotel):
Elegant atmosphere in a classic reminiscent of Europe in the 19th century. About a 7-minute walk from Subway Tozai Line Toyocho Station. ■WiFi in all rooms is available free of charge. ■For using free shuttle between Hotel and Tokyo Disney Resort, guests are required to reserve the shuttle in advance. Please reserve of the bus on a hotel official website. ■Please note that The East Health Club's fitness room and indoor pool is only available to guests over the age of 18 with a surcharge. Guests with a tattoo may not be permitted to enter The East Health Club fitness room and the Outside garden pool. ■The outside pool operates seasonally and is only available during the summer. The outside pool can only be used at an additional charge. For using the outside pool, children must be older than 3 years. older. ■Please note that the on-site parking requires additional fees for large vehicles such as buses. Reservation is required for parking for vehicles that have a height over 2.1 m. ... more   less 
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Also Known As:
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan

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