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Mandarin Oriental, Tokyo
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Reviews (2,120)
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1,064 - 1,069 of 2,120 reviews
Reviewed September 27, 2010

We have stayed in many hotels round the world but this is one of the very best. Exceedingly comfortable and extremely friendly and helpful staff. The Concierge was able to recommend trips and places for dinner and book them. All first rate. The metro staion is below the hotel and one of the reception staff came down with us to make sure we understood how to work the ticket machines. We really could not fault it at all. The loo was intriguing. Electronic with "front" and "rear" washing. There was also a button which said "oscillate" but that did not seem to add anything!

  • Stayed: August 2010, traveled as a couple
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Thank vernviper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2010

Recommended by Minmax Travel. this Hotel did not disappoint. All the employees were courteous and friendly. Room had firm beds and comfy seating in addition to internet attachment and twisted cord. Very comprehensive and tasty morning meal as well encompassed with the room. Bus Shuttle every 10 minutes to the centered locality in addition to coach from Hotel to airports. Good lighting in the room.Location is close to a very intriguing and gigantic buying locality with allotments of shopping and possibly the busiest train position in Tokyo with very simple get access to to other places

  • Stayed: July 2010, traveled as a couple
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Thank Bern80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2010

Well, I just dont understand all the great reviews posted for this hotel! I believe that many people do not know what luxury means. Stayed here in August 2010 for several nights. Room design & service is JUST ok! Nothing spectacular!! Breakfast was very poor! Really nothing to do with other luxury hotels I stayd in Asia, like Thailand for exemple! Ate 3 times in the chinese restaurant. Food was good, but expensive (of course!) Location is BAD! After 8 pm the neighborhood is dead! Nothing to do and nothing to see here, except Mitsukoshi (food floor is just great)! Its not just because you a have subway (metro) line under the hotel, that the location is great!!! The hotel does not have a pool! The spa prices are VERY high! Stayed also at the Shangri La Tokyo and it was better: cheaper, bigger room, nice design and the Shangri La had a pool! But what I really prefered for hotel in Tokyo was NIWA hotel: great price, very nice japanese design, new hotel, and nice staff!

  • Stayed: August 2010, traveled with friends
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2  Thank Metaphore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2010

From A to Z the MO in Tokyo provided me with a wonderful atmosphere and service. Rooms are modern, cool, very spacious (for Tokyo!) and wonderfully functional. Service is impeccable. The rooms are absolutely soundproof and being located on the 7 top floors of a high rise you're far above the hustle and bustle of Tokyo.
The Spa however is ridiculously overpriced. No treatment justifies 400 USD per hour... And internet access should definitely be free in hotels of this category...

  • Stayed: September 2010, traveled solo
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Thank RatmanKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2010

The wow factor kicks in here, big time. Absolutely flawless service, you get what you pay for! Luxurious bedding, and a bathroom shower to die for!
Location is business district, the only drawback...but you're right beside a metro line.
Huge rooms, even by Western standards.

  • Stayed: July 2010, traveled with friends
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Thank Kimi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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