Last week, i stayed at Hotel Monterey Ginza and was very disappointed of the room type I booked online didn't much what I selected and when I asked the front desk staff, she claimed it was correct. Honestly, I have been staying with Hotel Monterey Japan from Fukuoka, Osaka and In Tokyo, I often stayed at Hotel Monterey Ginza La Soeur Ginza and thought I gave a try at next block. However, I found the front desk staff were a big disappointment as they were not helpful, lack of TCAT limo bus schedule knowledge and at time, they pretended not to attend to our questions. I was not the only guest who feel it because I booked 3 rooms and 2 of my friends who stay at La Soeur felt the same. We still like Hotel Monterey but will go back to La Soeur instead on Ginza because the staff there are friendly and knowledge. I hope this feedback help Ginza staff to change their attitude. Best, Andy
- Official Description (provided by the hotel):
- Hotel Monterey Ginza is a classic boutique-style hotel nestled in the heart of Ginza. The location is ideal for shopping, sightseeing and business, while from the moment you enter the relaxed interior of the lobby you will be able to forget the hustle and bustle of the streets outside. We hope you will take advantage of this "little hideaway" in the middle of Ginza. ... more less
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- Also Known As:
- Monterey Ginza Chuo
- Hotel Monterey Ginza Tokyo, Japan