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“Good deal” 4 of 5 bubbles
Review of Courtyard Tokyo Ginza Hotel

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Courtyard Tokyo Ginza Hotel
Ranked #8 of 90 Hotels / Ryokan in Chuo
Certificate of Excellence
Manila, Philippines
Level Contributor
68 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Good deal”
4 of 5 bubbles Reviewed February 17, 2009

The hotel is very clean - rooms are a bit small but if you don't have a ton of luggage, you'd fit just right. The furnishings are modern, the toilet had that hi-tech Japanese thing. Location is ok, it's about 5-10 mins walk to the subway station, and about the same to get to Ginza. Overall, I'd say that it was a good deal for money since the other hotels with better locations are either too small or too expensive.

  • Stayed August 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Belly2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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862 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Palo Alto, CA
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed January 28, 2009

This was my first stay at the "Courtyard" in Ginza, but I will definitely stay here again. Other reviewers covered most of the basics, so here are some additional notes from a veteran of the Marriott chain.

First, your taxi driver is not likely to know where (or what on earth) the Courtyard Ginza is. Most Tokyo residents, including cab drivers, still know this hotel as the "Ginza Tobu." In April 2007, this hotel was converted from Renaissance Ginza Tobu to a Courtyard.

Second, don't expect your standard Courtyard room layout. There is no "courtyard" to be found in this high-rise hotel, and it is actually a full service hotel, complete with two restaurants and two (or three) lounges! The lobby decor is quite upscale, but the corridors and room furnishings are rather pedestrian. I do not know why the hotel didn't pass muster with the Renaissance quality assurance people, but it has all the standard amenities found in a smaller Marriott hotel. The only practical difference between a Marriott/Renaissance and this hotel is the cheaper fake wood paneling used in the furniture. For most people, it won't make a difference.

Don't pay attention to complaints about small room sizes. This ain't Texas! It's Tokyo, and the rooms are above average size for Tokyo hotel rooms - so, go ahead and lower your standards ;-). Sure, the bathrooms are rather Lilliputian, but I've stayed in Marriotts in the US with similar-size bathrooms. It's workable.

The beds are comfy, the rooms are impeccably clean, and the task lighting in the rooms is superb. One could easily perform emergency surgery under these lights. Given the Ginza location, the rooms are exceptionally quiet.

The location is excellent - only a short walk to the Higashi-Ginza metro station or a 10-minute walk to the Shimbashi JR station. Note that the Higashi-Ginza metro station is not an easy place to navigate with luggage - several narrow staircases and a relative lack of signs in English compared to your average Tokyo subway station. If you are not in a hurry, I recommend walking over to the Shimbashi JR station, which is far more central and easier to navigate. Nevertheless, the Ginza area is very safe and pleasant. Note for Nikon photographers; the Nikon gallery is only a block away from the Courtyard! There are also two Starbucks coffee shops within a few blocks, which look quite authentic except for green donuts!

The staff is courteous and professional. The restaurants, as others pointed out, are way too expensive and probably not worth it. My only disappointment with the hotel is the "western" breakfast buffet in the Italian restaurant. The buffet is rather disappointing, with a bizarre selection of items reminiscent of a Coneheads sketch. If you have a breakfast coupon at this hotel, do yourself a favor and eat at the Japanese restaurant instead. They do serve a delicious Japanese breakfast (just skip the natto unless you're a fan of eclectic food items like lutefisk).

Overall, the Courtyard in Ginza is a good value for the money (especially given the location), and I will not hesitate to stay here again.

  • Liked — Location
  • Disliked — Restaurant prices
  • Stayed January 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Mooneydriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed January 23, 2009

Stayed here for 4 days at the start of the Asia trip. Overall, excellent service from the front desk, to concierge, to housekeeping.
As everyone else has mentioned before, the room and bathroom are small by US standard.. very SMALL. but they sure make up for it in cleanness and well use of the limited space.
We took the direct bus service from the airport (drop off in front of the hotel) and pick up directly from the hotel to airport.
There are lots of small restaurants around the hotel in the Ginza district, but with our very limited Japanese, we couldn't read any of the menus so just relied on whatever the chef/owner brought us.. all delicous nonetheless.
As an alternative, go out the hotel front door and walk to the right, continue walking until you come to the train station, there's an awesome huge grocery store that served cooked food (and everything else you might need), just point to the food you want and you shall get it in a very nicely packaged to-go box.

Stayed April 2008
Helpful?
1 Thank UTLonghorn2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 4, 2009

We stayed here during our last night of our 12 days trip in Japan in April of 2008 and it was the best hotel we stayed at!

We actually used our Marriott points to stay here so it didn't cost us anything. That's why we didn't really have high expectations for this place, even though the hotel pictures on the website was very nice. Usually hotel websites show you the best room of the house and when you check in, the room looks nothing like the pics. This was definitely not a typical Courtyard Marriott.

This was definitely not the case for this hotel. Japan hotel rooms are typically pretty small in size (of course this depends on which hotel). This hotel was really roomy and the decor was really modern. It's in a pretty good neighborhood and the shopping district is within walking distance.

Like most Japan hotels and rest of Japan, it was super clean.

I would definitely stay here again and I highly recommend it to everyone!

  • Liked — the room was super comfortable and nicely decorated!
  • Stayed April 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank cynthiac78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 2, 2009

I usually don't spend my time writing reviews, but wanted to compliment the staff and let people know of The Courtyard Marriott Ginza.

This hotel lived up the positive reviews that I read here before going on our trip. We often stay at Westin Tokyo, but we had points at Marriott so decided to give it a try. At $250 per night for the room that we had, compared to Westin Tokyo's $400 per night, this hotel was every bit as pleasant. The service, cleanliness and convenience was a nice surprise. The only drawback to this hotel is that the rooms are much smaller than the Westin, but the Courtyard is located in Ginza which has the most expensive per sq. ft property in the world! The rooms seem to be recently renovated and have a nice modern decor.

The subway is only one block away while our favorite Westin Tokyo is a long 15 walk from the Ebisu station. Doing that walk a few times a day gets old. :(

Because the Courtyard Ginza has fewer rooms that hotels like the Hilton, Hyatt, and Westin, the lobby was always empty with no lines to the front desk and the concierge was alway readily available. Be sure to make good use of the concierge for info and tips. The speak english well and are VERY attentive and helpful. The free wireless internet in the lobby is perfect for people traveling with their laptop or iPhone or you can use the business center.

We are die hard Westin travelers, but the price, convenience to the subway and attentive staff can off set the smaller rooms and convince us to stay here again.

  • Stayed December 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank shootme11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 19, 2008

Love this hotel, we booked 2 rooms and spent three nights there and enjoyed every minute of it. Great location, close to trains and also walking distance to some of the sights. You cannot go wrong with this selection. Nothing to complain about and if someone did, they must have been in a bad mood when they stayed at this hotel. You will enjoy your stay for sure.

  • Liked — Great little hotel, really have nothing to complain about. Enjoy our stay at this hotel
  • Disliked — No complaints
  • Stayed October 2008, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank travegoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level Contributor
111 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed September 7, 2008

We stayed there for 2 nights. I have to say, the hotel is ok, it's clean and relatively nice but it does not meet the Marriot standards. The room was very small, we had some problems placing our bags somewhere. The bathroom was also very very small, a taller person could not take a shower standing properly. Breakfast wasn't that great, they should really offer more choice. We also took a Sunday brunch in the restaurant which was actually good and for a reasonable price. The staff at the reception was relatively friendly but did not speak enough English in my opinion, it was hard to communicate with them and they didn't really make you feel very welcome somehow. The location of the hotel was perfect, in the middle of Ginza, there were 2 subway stations in walking distance. We didn't eat dinner in the hotel, we always tried other places. We also had a small incident where the staff proved very unhelpful not to say rude; while walking around town we were stalked by some older man, which was VERY uncomfortable, especially on the first day in Japan. We talked to the staff about it, wanting to know whether this happens often etc. The guy at the reception kind of laughed at us saying that it was probably nothing etc...not really the kind of answer you're hoping for, no advice no nothing. Overall i'm pretty disappointed by this hotel even if those are minor things, they should rethink the strategy and adopt the real Marriott quality.

  • Liked — Location
  • Disliked — room
  • Stayed August 2008, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank papeetee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Tokyo Ginza Hotel

Property: Courtyard Tokyo Ginza Hotel
Address: 6-14-10 Ginza Chou-Ku, Chuo 104-0061, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Family Hotel in Chuo
#5 Romantic Hotel in Chuo
#8 Business Hotel in Chuo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Tokyo Ginza Hotel 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
Business-oriented Hotel situated in heart of Tokyo's commercial center. ... more   less 
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Also Known As:
Courtyard By Marriott Tokyo Ginza Hotel Chuo
Courtyard Tokyo Ginza Hotel Japan
Courtyard Hotel Chuo
Chuo Courtyard

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