My preferred hotel is Marriott and, unfortunately, I feel as though there are somewhat limited options in Tokyo. While I love the Ritz Carlton in Roppongi, my clients don’t always love their prices!! The Prince Sakura Tower and the Tokyo Marriott in Shinagawa are also options, but not as convenient or centrally located for my purposes. On this trip, I debated between staying at the Courtyard Marriott Ginza Hotel and the brand new Courtyard Marriott Tokyo Station. Ultimately, because I would have been checking into the Tokyo Station hotel on its opening day and I was concerned about delays, I decided to stay at the Ginza location – and it was a good choice.
Here is what I liked about the hotel:
• The front desk, as well as people throughout the hotel, spoke very good English, were friendly and helpful, and there were always several people working – so there was never a significant wait.
• The breakfast buffet was included for Marriott Platinum members and it was quite good. It offered both Japanese and western food options.
• The fitness room was small, but the equipment was clean and in good working order. There were several treadmills, as well as other machines and free weights.
• My room was spacious with a modern bathroom. It also had a safe that was big enough for a laptop.
• Wifi was fast and I never had to reconnect during my 5 day stay – I think this is one of the first hotels I have stayed in where that has been the case and I travel every week.
• The location was excellent – it’s within walking distance to subway lines, as well as to the Ginza. Plus, the airport limousine bus stops at the hotel.
There was one area where I thought the hotel could improve:
• The concierge - while I have read in previous reviews that she is quite good, during my stay it seemed as though she was never there. On two separate days, I was told that she was “off” and there was no replacement. On both days, I could have used her help – and, while the front desk did help, they didn’t have all of the information that I would have liked. I do think concierge service should be provided on a daily basis and I found it frustrating that she wasn’t working for so much of my stay.
Overall, this is a good choice if you are looking for a Marriott property. I’d love Marriott to consider a JW/full-service property around Roppongi, Shinjuku, or Ginza – there are some wonderful Marriott properties in Asia and I’d love to see one in Tokyo.
- Official Description (provided by the hotel):
- Business-oriented Hotel situated in heart of Tokyo's commercial center. ... more less
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- Also Known As:
- Courtyard By Marriott Tokyo Ginza Hotel Chuo
- Courtyard Tokyo Ginza Hotel Japan
- Courtyard Hotel Chuo
- Chuo Courtyard