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All reviews kyobashi station small room double bed family mart convenience store around the corner buffet style first floor quiet street we've stayed stayed here for nights bullet train definitely stay here again body wash haneda airport tokyo size shampoo
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Reviewed November 4, 2012

We stayed there twice: in our first night in Tokyo and later before we left (October/November 2012). All together we stayed there for 5 nights.
The location is good: 10/15 minutes walk from the main Tokyo station and 5 minutes walk to the nearest subway line.
The rooms are small, but clean and ok decorated.
The staff also provides free cream and bath salts samples when checking-in.
On the second stay (4 nights), we were given a room on the 6th floor, located in the exterior corridor leading to the fire stairs. The room was facing the building next door, which was only one meter away from our window, keeping all the natural light away. It was also noisier than the first room we stayed in, as this time we had street noise from both the door side and the window side. Also, for some reason, we had very little phone network inside this room, often no network at all.
Wireless is not available in the rooms, only in the reception area. This was the only hotel/ryokan in which we stayed in Japan without wifi in the rooms.
There was also constant noise from the ventilation system in the bathroom not possible to turn off. It kept me from sleeping properly initially, but I suppose I got used to it.
We didn't take the breakfast option, but it was easy to find a coffee shop in the area.

I didn't like the fact that the staff refused to take a message from a friend that tried to contact me on the phone.This clearly downgraded my experience there. Apart from this, the staff was fine.

In the reception area there's a coffee machine available, but for some unknown reason, it is only working from 15h to midnight...

Overall it was ok, as no one goes to Tokyo to stay in the hotel room. But I don't think that rooms located in the external corridor and facing the 1 meter away building next door should be charged with the same rate as all the other rooms. In my opinion, the hotel has a lot more to improve...

Room tip: If you can chose, go for a room in the highest floors, or rooms not facing the 1 meter away building next door (there were some such rooms in my floor). Also, preferably within the interior corridors, as there's too much noise on the external corridor rooms.
Date of stay: November 2012
  • Trip type: Traveled as a couple
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2  Thank FilipaFS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

Stayed here 2 nights in October and loved it wished we could have stayed longer. We used a taxi to find this place as it was a 15 minute walk from Tokyo station and we arrived late, make sure you have the name and address of hotel in Japanese as this place can been hard to find as its not on the main drag of roads. Once you have walked around in daylight hotel is pretty easy to find. Rooms were wonderfully not as small as I was expecting had 2 king singles and a little sitting area. There is a restaurant on the ground floor nice breakfast for 700 yen not much of a selection but this was ok for us. Looking at travelling again next year and will be booking to stay here again.

Date of stay: October 2012
  • Trip type: Traveled with friends
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Thank Kirsty G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

Only stayed for 3 nights but I'll stay here anytime in the future during my stays in Tokyo. Walk to the metro; 2 min. Walk to Tokyo Station; 10 min. Walk to fish market; 15min. Do I need to say more? This is the business district keep in mind so it plays to your advantage in getting decent sleep opposed to staying in Shinjuku where it may have a lot more action but its noisy as hell.
The staff was so helpful may I add. Sure, not 100% bilingual but they were always perfectly helpful with info and directions.
I always find it funny when reviewers slam the size of rooms of Japan (clearly rookies) ... its Japan people, real estate is limited and come on, its a place to sleep - not have a get together in your room.
Stay here!

Date of stay: October 2012
  • Trip type: Traveled as a couple
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Thank Jordan G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

Centrally located hotel within walking distance of Tokyo station, although nearest metro is Kyobashi (take exit no 6). Brand new hotel, well appointed though small rooms. I had a look at the single and semi-double rooms as they were cleaned and they are very bijou! We had a triple room which was a bit more roomy - two semi double beds and a sofa bed. Not much wardrobe space but the room had everything you needed, including giant TV screen. Internet was accessed via an ethernet cable located in the desk and there was also free wi-fi in the lobby.

There is a buffet breakfast for Y800 which is adequate, nothing fancy, though good value compared to what other hotels in Japan charge for breakfast. If you don't want to go for that, there are plenty of coffee shops in the area. Convenient to have a coin operated laundry on the lobby floor. Would book again.

Date of stay: November 2012
  • Trip type: Traveled with family
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1  Thank Mayan K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2012

Upon arriving at Tokyo Station, we took a cab to the hotel. We used iPad Maps app to communicate at which Sotetsu Fresa Inn we were staying. Later on we used hotel's business card as well. Staff helpful in calling cab and informing them where to take us. This inn is new (2011) and the rooms were clean. The three beds were good sized and very comfortable, although the room small. Shower ammenities were wonderful and women received a gift (face products) upon arrival. We did laundry many times and it was a nice surprise that the cost of the wash included the detergent that was automatically dispensed! Our party also reserved a double room, which was very small and hardly any room for suitcases. Breakfast in separate restaurant downstairs was perfect and for 800 yen it was reasonable. One morning we walked quite a ways in the early morning heat to a coffee shop and spent 3x more for less food. There is a family mart at the corner which was convenient and a ramen restaurant that stays open late, which prepared excellent food!

Room tip: Suggest that couples request a room that has sofa bed (or triple sized room) and if you don't mind sleeping on single beds, you'll have more space although will pay more.
Date of stay: August 2012
  • Trip type: Traveled with family
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3  Thank Kauai23
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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