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“Wonderful Experience, Great Location and Service”

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Hotel Ryumeikan Tokyo
Ranked #2 of 91 Hotels / Ryokan in Chuo
Certificate of Excellence
Portland, Oregon
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Wonderful Experience, Great Location and Service”
Reviewed February 25, 2012

Just returned from Tokyo and six nights at the Hotel Ryumeikan Tokyo. Selected the hotel based upon TripAdvisor reviews and wasn't disappointed. Although the hotel is in a business district and located on the top floors of an office building, it was a great base for this senior mom/adult daughter team to explore the city.

HOTEL RESERVATIONS: The hotel offers a variety of discounts for booking online. I received a 30% discount for booking more than 30 days in advance. I booked approximately 120 days in advance. When I tried to book earlier than that the reservation system was not set up to accept the rate so I kept checking back every week or so. NOTE: The card you use to make the reservation is the card that will be charged upon check out. We wanted to use a different card (one with no foreign transaction fee) than the one used to make the reservation but found out (or at least were informed very politely) we could not switch cards because the hotel staff does not have access to the online payment system. Choose your card wisely before booking online!

FROM NARITA TO THE HOTEL: We used the Airport Limousine (AL) coach bus service to Tokyo City Air Terminal (referred locally as "T-CAT") and then took a taxi to the hotel. This route was recommended by the hotel, as the walk from the closest AL bus stop was farther than my mom and I wanted to negotiate in the dark, after a long flight, with our luggage (mom also uses a cane). The one-way fare from Narita was 2900Y per person and our taxi fare was approximately 800Y. The ride from T-CAT to the hotel was relatively short because we arrived on a Sunday evening and there was no traffic. If you take a taxi from T-CAT when traffic is heavier the fare to the hotel will be more.

CHECK IN: Reception is on the 15th floor and check in was fast and efficient, especially since all credit card information was already on file. The elevators have a security system; you will need use your room key to access your floor.

THE ROOM: Guestrooms are on floors eight through 14. We booked a non-smoking standard twin (two beds) and were very pleased with the room size and location (12th floor, overlooking Sotobori Dori, the street in front of the hotel). Very impressed with the soundproofing -- it was one of the quietest rooms we've stayed in. The room aesthetic consists of clean lines and calming effects. There was plenty of space for the two of us to each have our own "space." We invited two of my mother's university colleagues who are in Japan on sabbatical to see the room and we were informed that it was only a little smaller than their two-room university apartment! In addition to the two beds (each were the equivalent of U.S. full size bed with a firm mattress, and two pillows, one of which was half-filled with buckwheat or something similar), the room had an armless easy chair and matching ottoman, a wardrobe for hanging clothes, a wall desk unit with good surface space, a comfortable desk chair, a humidifier (which we used after a staff member showed us how to turn it on) and plenty of lighting. The sink and vanity were separate from the shower/tub combo and Washlet toilet. The tub is shorter and deeper (by U.S. standards) and the water pressure and availability of hot water is exceptional. The pictures on the website are very accurate as to the room layout and furnishing.

ROOM AMENITIES: Free wi-fi, two bottles of complimentary water every day. Small fridge in the desk unit (not a mini bar) and an electric kettle for tea (which is provided). If you want in-room coffee you'll need to bring your own instant, like Starbucks Via.Very nice green tea shampoo conditioner, and bath gel in large pump containers. They were always full, so we suspect the housekeeping staff refilled them every day. There are two drawers underneath the vanity filled with every toiletry and personal care item you could imagine. Be careful about using the moisturizers - they are very runny. When I opened a package the liquid squirted out of the package, ran off my hand, and onto my t-shirt. In addition to slippers, the hotel also provided each of us with a sleeping garment: a white waffle weave, robe-like garment with front buttons.They were replaced fresh every day.

HOTEL SERVICE: We experienced excellent customer service, from my email inquiries about transportation from Narita to our day of departure, when a reception staff member escorted us downstairs to the front of the hotel, went around the corner during a rain storm to hail a taxi, and stood over us with two umbrellas as we put our luggage and ourselves into the car. During the week I had transportation questions about using the train to get to destinations outside the Tokyo. I was provided with a detailed train map in English and Japanese and directions for correct train to take. The reception staff patiently wrote out a half dozen phrases in Japanese that we could show a taxi driver once we reached our destination. While our questions and requests were answered in English with varying degrees of fluency it was always with a uniformly high level of courtesy and willingness to help. We never saw the housekeeping staff but our room was always serviced by the time we returned (housekeeping service begins at 10:00 a.m.) and they kept our room meticulously clean and well supplied with water, towels, sleeping garments, and toiletries.

LOCATION: Perfect for our purposes. Easy access to the train (the north entrance of Tokyo Station is a three-minute walk; Tokyo Station is also a good place for a meal, as there are a number of restaurants throughout the station - try DomPierre in Kitchen Street for Asian-style curry). Very close access to the subway (Nihonbashi Station, entrance/exit A3, is a one-minute walk around the corner on Eitai Dori). Coffee and light American-style breakfast items are available at Tully's (on Sotobori Dori, across the street from the hotel entrance, next to the post office), Excelsior Caffe (exit the hotel, turn left, just past the Family Mart, a 24-hour convenience store), and Starbucks (exit the hotel, turn left, walk a couple blocks, turn left at the golf store on the corner and it's down half a U.S. block and across the street). Department stores within a five-minute walk: Takishimaya, Mitsukoshi, and Daimaru (don't forget to check out the department store restaurants for sit-down meals and food halls on the basement levels for takeaway). Other places to visit (distance from the hotel is noted in minutes) include the Nihombashi Bridge (Tokyo history and Japan geography - five minutes); Kite Museum (a small space crammed with a fraction of a fantastical collection of Chinese and Japanese kites - five minutes); and the Bridgestone Museum of Art (built during the post-war period, it houses a modest but charming collection of French and Japanese Impressionists, with a smattering of sculptures, including some ancient Greek and Egyptian pieces - seven to ten minutes).

The Imperial Palace Gardens are nearby (northwest of Tokyo Station) and the Crafts Gallery (west of the Gardens).

After exploring Tokyo and making discoveries, either locally or farther afield, we always looked forward to returning to our room for what we knew would be a relaxing and restful night's sleep.

Room Tip: The hotel has self-service stacked washers and dryers on two of the guestroom floors (one is on the...
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  • Stayed February 2012, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
5 Thank LucieBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Bangkok, Thailand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 13, 2012

Rooms is more space than other hotel in Tokyo.
It's clean and have more amenities , bathroom is good and shower is good function .
Bed and pillow is make you sleep well. Great interior !!
Location is near JR Tokyo station and have continent store.
Staff is gentel and helpful good in English.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank armam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 12, 2012

I stayed at the Ryumeikan early November 2011 for 2 days in a Forus B (Success) room.

The Ryumeikan is just across the JR Tokyo Station (literally and figuratively) and is therefore only 3 minutes on foot from the Yaesu North Exit of Tokyo Station. This is very convenient if you are taking the N’EX (Narita Express) or the Airport Limousine buss from the airport. You won’t have to take a taxi or subway to reach the hotel since the hotel is just across the station. In addition if you need to take the Shinkansen you are also just across Tokyo Station. The hotel is also right around the corner (literally and figuratively) from a Nihonbashi station exit/entrance.

Once in the building you need to take the elevator to the 15th floor where the lobby (and check-in) is. There is nobody to welcome you or help you with your luggage on the ground floor though, not a problem since the elevators are right beside the entrance of the hotel.

Check-in was quick and the staff always polite (you’re in Japan after all). I was informed/reminded of my restaurant reservations as well.

My room , a Forus B (Success) room, was small (any room in Tokyo will be small) but it’s wasn’t cramped at all. The layout was very efficient even though there was a double bed, desk, and couch in the room. The room looked new and is quite modern.

I was actually surprised about the free amenities in the room: slippers, internet, Nespresso machine, bottled water, toothbrush, razor, and lots of other toiletries. I wish chain hotels would offer these amenities as standard as well (yeah, I think I will have to keep on dreaming though)…

The bathroom does not have a tub (expected for such a small room) but came with a shower booth that had a big rain showerhead. Fantastic was to start or end your day (water pressure was great btw)! The toilet was a Toto washlet (a super fancy toilet) that had an electric lid and (heated) seat, automatically flushed, front/rear washing, and dryer among other things. There is also a good sized sink with enough counterpace.

The bed was also interesting. It lulls you to sleep or wakes you up with the use of a vibrations in the bed, lights, and sounds… Very interesting, relaxing/soothing, and effective.

I only had breakfast (a buffet) once in the hotel (the restaurant’s name is Hanagoyomi and is on the 15th floor) and it was overwhelming. It’s an extensive and very heavy breakfast which could probably pass as lunch.

The concierge was very always helpful in answering any question, directions, places, stores, anything.

Checkout was quick and efficient as well.

Next time when I will be in Tokyo I will definitely stay at the Ryumeikan again since it is a very good base when visiting Tokyo.

Room Tip: The Forus B "Success" rooms ahve a large rain showerhead which is a great way to start or...
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  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GXS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austin
Level Contributor
161 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed February 4, 2012

Stayed here for combination of business for my husband and then another week for pleasure. Not a stand alone hotel but connected to an office building just ~ two blocks across from the recently renovated Tokyo Train Station and New City shopping and eating galore! Lobby is at the 15 floor along with a small Japanese restaurant where one can enjoy a full Japanese only breakfast. The breakfast can be overwhelming to an American who's used to cereal or toast and coffee in the mornings, as it includes lots of steamed veggies, braised meats, salmon, rice, miso soup, etc. Great every once in a while but not everyday! If you want simple, then got down the street to local coffe house and get your danish and coffee there.

Rooms were very nice, quiet and updated. Washer and Dryers available on certain floors for those wanting to have clean clothes during your stay. Very helpful Japanese staff can speak English and can guide you to special sights and eateries.

Very close to the famous Takashimaya Dept. Store, Nihonbashi Mitsukoshi Main Store, and the Imperial Palace area.

Room Tip: If you're travelling alone, most any room is fine with double bed. But if you want larger and m...
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Crystalfox1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
280 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed January 31, 2012

We have stayed at other hotels near by like the Marunouchi and Grand Palace but this hotel did the trick at a very reasonable (for Tokyo) price. Easy access walking with luggage from Narita express and only 5 minutes to the Shinkansen, this hotel was no frills but just what we needed.
Lots of restaurants and bars around and a starbucks and other coffee chain a minute away for breakfast!. Rooms are compact but well designed ( as usual in Japan) and free internet access in the rooms! All the usual room amentities ( more in Japan than most countries, even in lower star rating hotels!) Conceige was very helpful in assisting us with maps and information for where we wanted to go in Tokyo! Hotel web site has great maps and directions for walking from Tokyo station with photos so it was super easy, even with luggage! Will stay again if the price is right but will compare to Marunouchi and Yaesu Terminal hotels.

Room Tip: We had the smallest room for two people and it was adequate!
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  • Stayed January 2012, traveled with friends
    • Value
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Helpful?
2 Thank MargaretPowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 30, 2012

Checked into this hotel for 3 nights in January. Rooms were super clean and the amenities were plentiful. The location was close to Tokyo station. Would definitely recommend this hotel.

  • Stayed January 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Victor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suginami-ku, Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 26, 2012

Firstly, the hotel is really excellent from any aspects :- Design, rooms, foods, service, location etc. Though it was my first visit to the hotel, I felt it very homely and thanks to the friendly behaviour of the staffs! I would love to be there soon!

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Loticharirongpi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ryumeikan Tokyo

Property: Hotel Ryumeikan Tokyo
Address: 1-3-22 Yaesu, Chuo 103-0028, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#2 Business Hotel in Chuo
#2 Romantic Hotel in Chuo
#2 Family Hotel in Chuo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Ryumeikan Tokyo 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hotel Ryumeikan Tokyo Japan

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