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“great location, tiny rooms” 5 of 5 bubbles
Review of Hotel Metropolitan Tokyo Marunouchi

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Hotel Metropolitan Tokyo Marunouchi
Ranked #10 of 70 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Ascot, United Kingdom
Level Contributor
383 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“great location, tiny rooms”
5 of 5 bubbles Reviewed September 15, 2013

great location right beside Tokyo station, stayed here many times on business

Rooms are small, but many have excellent views especially over the JR line.. it's like having your own huge trainset

staff are very helpful, but if coming from the UK, it's often difficult to get your room before 1 pm

Hotel bar and restaurant are very expensive but it's easy to walk into the station and find something better

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ascot_Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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867 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Royal Tunbridge Wells, United Kingdom
Level Contributor
184 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed September 9, 2013 via mobile

This hotel does the key things very well. The shower is great and the wifi is fast.

The room is as you'd expect for Tokyo - small. However, the bed is very comfortable and the air conditioning works well. Essential for Tokyo in the summer.

I only had breakfast but again very Japanese but still a selection of Western goodies.

Location is ideal if you have arrived via the train station as it's right next to it.

Good base to explore the city.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LuckyTim6691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

Stayed here for two nights after arriving on an flight from London. We arrived at the hotel at 6 am and were pleasantly surprised to be offered the use of a small meeting room to freshen up and change our clothes, before we started to explore for the day. As a family with two teenagers we had two rooms booked and when we checked in formally at 3pm, the hotel apologised that only one room was ready but assured us they had found us two adjacent rooms. This was a pleasant surprise as we knew at time of booking that we may have had to be on differenet floors. A few minutes later we were given the keys to the two rooms a twin and a double. The twin was superb - a corner room with panoramic views on two sides over Tokyo. The double was also good but on this occasion the teenagers had the better room - electric controls for their blinds, a bathroom with a view etc.

We ate breakfast (included in room rate) on two mornings. Both Japanese and Western styles were available. On our second morning a queue had formed by 8 am and we had to wait 20 minutes for a table - the restaurant wasn't full but the process of clearing tables seemed slow and this meant that a queue built up.

In terms of convenience you can walk straight from Tokyo station (Nishibashi gate exit) but be aware this is the 2nd largest railway station in Tokyo so it can take 15 minutes to walk across the station depending on which railway or subway line you want to take. Having said that we were not disturbed by noise of trains ( from our 30th floor rooms) and would definitely stay here again. the hotel staff were really helpful even setting up the free wifi on each of our smart phones for us so we could use them before we checked in offically. The wifi in the lobby is password protected and the system seems complex but the signal worked well both in the rooms and here the set-up was simple.

In summary a comfortable convenient hotel which we would stay at again.

Room Tip: Corner room
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  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JKRe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, UK
Level Contributor
112 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

The four of us (couple with two older teenage children) arrived here at 6 am after a flight from the UK. The hotel is located next to, the massive and sprawling, Tokyo train station. No problem finding it, but it was quite a hike - maybe 15 min - from the platform to the lobby. We had no expectation of being able to check in but the staff were very apologetic that we could not. Instead we were offered a room (a kind of conference meeting room) to use to freshen up and change. Much appreciated. We returned at 3 pm and our rooms were ready. We had adjacent rooms on the 30th floor - one Queen, and one twin. Both were excellent. The twin was a corner room with panoramic views over huge swathes on Tokyo to the North and East. It had everything that could be needed - comfy beds, a great wet room and a good amount of space. The view from the Queen room was a little less impressive and the bathroom was, perhaps, less well equipped. Even so, everything was very comfortable.

Staff were uniformly warm and accommodating, and the breakfast was a good selection of Japanese and Western styles. Overall, this is a great place to stay if you are exploring Tokyo. The proximity to the train station is a real plus, but it is also very comfortable. Would definitely stay here again.

Room Tip: Corner rooms have great panoramic views
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  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed August 22, 2013

This small hotel is located between floors 27 and 34 of a new office tower, adjacent to (and connected with) the massive Tokyo central station. It is in Marunouchi, the nicest part of Tokyo, in my view, if you are not Japanese. Everything about the modern hotel is small, in a way that is typical of Tokyo hotels. Small rooms, small but extremely well-equipped bathrooms. Even the breakfast restaurant was very small. There is no space in the hotel for a fitness centre, but one floor has several business meeting rooms. The excellent wifi is free, and the view of Tokyo out of every window is superb. The staff did everything to assist me during my stay. The superb location and quiet, comfortable room means that I would certainly return.

Room Tip: Every room looks like it must be identical!
See more room tips
  • Stayed August 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wayster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed August 15, 2013

The hotel is next to Tokyo station and is very convenient for anyone who needs to take the bullet train to other parts of Japan. Mind you, Tokyo Station is huge. I took the Narita Express to and from Tokyo Station. I timed the walk and it is a 15-minute walk between the Narita Express platform and the hotel.

The hotel is inside a commercial building and there is a convenience store, Starbucks and restaurants in the building. Tokyo Station also has lots of restaurants.

I stayed one night and then took the bullet train to other parts of Japan. I came back to Tokyo and stayed for another 2 nights. I booked a Queen Bedroom the first night. It was on the top floor and was very nice. There is a window in the bathroom overlooking the City. The other 2 nights was a Double Bedroom which is smaller than the Queen Bedroom. Price difference being US$100. For those who are concerned about room size, there's always the choice of spending a bit more for a bigger room.

For those who are just staying in Tokyo, there may be more activity around Shinjuku. For those who plan to travel to other parts of Japan by train, this is a good hotel choice near Tokyo Station.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MarkKwok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 14, 2013

Small size rooms but plenty big for couples to stay comfortably. Wi-Fi is free, password specific by room! Staff very friendly and helpful. The lobby restaurant is upscale and expensive. But ... the hotel is in the Sapia Tower building, which also contains (on the second floor up the lobby escalator) a trifecta of convenience (1) a spacious, well stocked mini-mart for drinks and snacks open early and late; (2) a Starbucks also open pretty early; and (3) a pleasant, good value tasty Japanese restaurant named "Rinya". Also, there is an entry into the subway tunnels just past the escalator (exit B7). The convenience of these features makes this a great choice for a Tokyo stay even if you plan to spend your time in other districts. Would go back here again, enthusiastically!

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BTDTtattoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metropolitan Tokyo Marunouchi

Property: Hotel Metropolitan Tokyo Marunouchi
Address: 1-7-12 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Family Hotel in Chiyoda
#9 Romantic Hotel in Chiyoda
#10 Luxury Hotel in Chiyoda
#10 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Metropolitan Tokyo Marunouchi 4*
Number of rooms: 343
Official Description (provided by the hotel):
Hotel Metropolitan Marunouchi, located in central Tokyo, is surrounded by many appealing area attractions including the leafy and historic Imperial Palace and the Ginza shopping district. Additionally, the hotel's location in Marunouchi continues to offer new style, and the historical Nihonbashi area is widely beloved by edokko-Tokyo natives.Both business and leisure guests can take advantage of the hotel's convenient location adjacent to the Tokyo Station, providing the best access to transportation throughout Tokyo and Japan for your business and leisure travels.With high quality service, high grade interior and the latest facilities, this Tokyo budget hotel provides comfort that is one notch above the competition. ... more   less 
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Also Known As:
Hotel Metropolitan Marunouchi
Hotel Metropolitan Tokyo Marunouchi Japan

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