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“Completely Perfect Stay at Hotel Metropolitan Marunouchi”

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Hotel Metropolitan Tokyo Marunouchi
Ranked #9 of 74 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Bangkok, Thailand
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Completely Perfect Stay at Hotel Metropolitan Marunouchi”
5 of 5 bubbles Reviewed June 17, 2012

We were enjoy staying there very much. With the great location which next to tokyo station but still peaceful up in the hotel. The staff was very helpful. We could leave some of luggages over the nights and went to Nikko. Room Service did their job completely perfect.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank supinya n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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922 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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  • Thai first
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English first
tustin
Level Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed June 7, 2012

This is very typical of a Japanese hotel in that the room is small with one queen bed. That said, it is very well appointed with a desk, TV, complimentary coffee and tea. Our room also had a great view of the new Sky Tree. The hotel is also very quiet despite being right in the middle of everything. Hotel staff is very helpful with directions and assistance. There is also a nice convenience store and a Starbucks on the 3rd floor of the building known as the Sapia Tower, very convenient for a quick breakfast or snack. All in all, this is a very pleasant hotel.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sheila h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 31, 2012

Outside of the smallish rooms, the hotel is beautiful with an outstanding view of the city, since the hotel starts on the 25th floor of the Sapia Tower. The Western and Japanese breakfasts were delicious. Being 10 steps from the JR station was a real plus as we travelled around the city for a few days and then left for Kyoto. There is a shopping center right in the train station along with many restaurants in the area and the top floors of the shopping center. Heated toilet seats were great.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sheila g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed May 29, 2012

The location could not be better. It is just outside from tokyo central train station. From there you can take subway, trains to any city and the Narita express. Walking distance from Otemachi station (one of the most concurred subway stations, by under street corridor)

Nevertheless, breakfast is terrible. There is no WIFI in rooms (and you are in Tokio!) unbelievable!!

Staff is friendly but do not understand English very good. They don´t seem to have much experience. If you ask for any advice they just look for it on internet. Whatever they find, they just print it and give the paper sheet to you. From this, you are supposed to be attended, but it is not helpful at all. We had wrong directions twice.

Room Tip: Ask for a room with a view to the train station from your bathtub
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LUCAS T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 25, 2012

It was difficult to find from Tokyo station (look for Sapia Tower). We didn't mind the small room and bed? was not hard enough. We stayed in Seoul a few nights before and the bed there (Riviera Hotel) was much harder ... perfect :)

Room Tip: Stay in a room closer to the lobby and you may get WIFI all day & night
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ZonkMonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed May 22, 2012

I have stayed at the Marunouchi hotel and this property. I booked our corporate rate which is the only reason I chose this property since it was 5000 below the posted rate - BTW, that should be an indication that what you can get on their site might not be the best rate out there.

For a hotel that needs to be very close to the Shinkansen entrance at Tokyo station to catch the first train out of Tokyo after arrival from NA the night before when you are wide awake at 6am in the morning, this is perfect. Less than 5 minutes...I mean really.

Also, lots of places to eat around. Room was perhaps one of the smallest I have had in Japan. Was charged extra for my wife but not for my child sharing the same bed.

If cost was the same as other properties in the area, I would stay at the Marunouchi over this one and potentially the station at the hotel when it re-opens in 2012 station itself. http://www.jrhotelgroup.com/eng/hotel/eng113.htm

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank K J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
130 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed May 19, 2012

Location is excellent - a little tricky to find (there are two hotels called Marunouchi) but extremely convenient to Tokyo Station. Rooms are clean and comfortable, nothing special (except the heated toilet others have noted). WIFI only in lounge and business center - would be nice if the hotel made it available in rooms too. No exercise options as the hotel does not offer a gym or pool - this is a weakness the hotel should consider addressing in the future. Can't comment on the restaurant as I didn't eat there....

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzzym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metropolitan Tokyo Marunouchi

Property: Hotel Metropolitan Tokyo Marunouchi
Address: 1-7-12 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Luxury Hotel in Chiyoda
#9 Family Hotel in Chiyoda
#9 Romantic Hotel in Chiyoda
#10 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Metropolitan Tokyo Marunouchi 4*
Number of rooms: 343
Official Description (provided by the hotel):
Hotel Metropolitan Marunouchi, located in central Tokyo, is surrounded by many appealing area attractions including the leafy and historic Imperial Palace and the Ginza shopping district. Additionally, the hotel's location in Marunouchi continues to offer new style, and the historical Nihonbashi area is widely beloved by edokko-Tokyo natives.Both business and leisure guests can take advantage of the hotel's convenient location adjacent to the Tokyo Station, providing the best access to transportation throughout Tokyo and Japan for your business and leisure travels.With high quality service, high grade interior and the latest facilities, this Tokyo budget hotel provides comfort that is one notch above the competition. ... more   less 
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Also Known As:
Hotel Metropolitan Marunouchi
Hotel Metropolitan Tokyo Marunouchi Japan

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