We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Hotel in Tokyo”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Peninsula Tokyo
Ranked #7 of 82 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Reviewed May 17, 2014

After staying at the Mandarin Oriental and Park Hyatt, and believe that the Peninsula is by far the best five star hotel in Tokyo. Full disclosure however is that this review is based on us upgrading to suite, which is absolutely amazing if you can afford it. Originally we had booked the the Grand Deluxe room with supposedly an amazing view of the Imperial Palace. However upon arriving we asked for the cost of an upgrade and were told that we would get a special rate of half the price it normally would be to upgrade. The one nit that I would have (which the front desk also made very clear to us) is that the suite we upgraded to has city view in the corner of the hotel facing the railway. There was also construction going on so from certain angles the was not the best. I would recommend that if you were to upgrade to a suite to make sure you are not facing the railway. On to the good stuff!

Room
Absolutely beautiful and smartly arranged room. Peninsula had a nice balance of comfortable dark woods everywhere without coming across as too business-y which was the issue I had with Mandarin Oriental. You walk into to an expansive living room with a dining table, sofa and TV. The room controls at the Peninsula were far superior than any hotel I have ever been in. Usually figuring out how to turn on the lights, close the curtains, change the temperature can be slightly confusing even at the nicest hotels. The Peninsula has clear and easy to understand labels in every room. Th curtains had double blackout blinds so when closed, absolutely no light gets in. The controls also include displays of the outside temperature including humidity and wind speed! The phones and electronics were all motion sensitive so will light up when you approach it. Everything like the coffee machine, TV in the bedroom were tucked away behind wooden shutters. When you turn left from the hallway you enter a large closet with a enormous bench for placing your luggage on top and below combined with a dressing room with a vanity table. This room leads to the larger bathroom and bedroom.

Bedroom
One of the most comfortable beds I've had on my entire trip. You have the option to change pillows if the ones you have are unsatisfactory. As mentioned before, the TV is tucked behind a wooden screen along with the DVD player. The windows also have double curtains keeping out all light.

Bathroom
There were two! One toilet in the hallway upon entering the room and one full bathroom past the dressing room. The full bathroom was wonderful with a large tub that had s stone faucet and large window overlooking the city. A separate shower had wonderful water pressure and easy to figure out and use. Plenty of towels and plenty of places to hang your towels (usually an issue at most hotels). A full drawer of amenities (sewing kit, comb, etc) all packaged in Peninsula boxes.

Location
Great location. Right in the backyard is Yakitori alley with tons of great Yakitori places. Being a night owl, it was great to find out that some of these places stay open on weekends 24x7. Further down you get into the major shopping area of Ginza.

Service
Housekeeping was great. Turn down service every day unless you have your privacy light on. They will come in and close the curtains etc. Concierge was much better than the Mandarin Oriental. I used concierge at both extensively to get restaurant reservations because many restaurants in Tokyo do not take reservations from overseas. The Peninsula concierge was efficient and presented your requests in a very clear manner versus the Mandarin Oriental sent very confusing and unclear messages.

Pool
One of the best city pools I have ever been in. The pool was Olympic sized and they provide you with towels, water, and slippers upon arrival. Huge floor to ceiling windows overlooking the city with lounge chairs set up facing the window. Large hot tub is set up right next to a window so you can watch the sunset while you relax in the hot tub.

Did not try the room service or the restaurants but did go upstairs to the bar which was very beautifully decorated. If you want to throw away some cash there is a watch store, Graff, and various high end clothing stores downstairs in the hotel.

Overall a wonderful stay. I'd recommend this hotel to anyone.

Room Tip: Try and get a suite with an Imperial Palace view.
See more room tips
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank TravelInEase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,761)
Traveler rating
Traveler type
Time of year
Language
  • More languages

647 - 653 of 1,761 reviews

Reviewed May 14, 2014 via mobile

Location - very convenient. It's connected to Metro Hibiya station exit 6 and also close to JR Yorakucho in walking distance. Surrounding with nice area and waking distance to Ginza.

Room - is huge (not only for Japan standard but world standard). Very very very clean. Very nice bathroom & bath tub. Big dressing room.

What I really like about this hotel is thoughtful design and privacy. There is a valet service/valet box that's useful when you are not around or ready to see anyone.

A few Emergency buttons in bathroom.

Nail dryer in dressing room.

A bucket of Ice prepared for you everyday without asking.

A powerful privacy and make up room button. Other hotels also have this but not efficient like this hotel. When you leave privacy button on. You can't even hear a bell ring. And when you press make up room. Your room will be cleaned so quick and you don't have to tell reception again. It's like someone ready to service you at all time.

Service - is great. 2 thumbs up. Very attentive, polite staff. Very smart and helpful concierge persons. They are all professional.

Food - is yummy!!!


  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank M H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2014

We stayed for 3 nights in a deluxe room at the tail end of a whirlwind tour around Southeast Asia. Out room as at the end of a hall and was extremely quiet. We were not aware of any other guests.

What we liked:
* Rooms were large and spacious for a hotel in Japan
* I made ample use of the dressing room. We had a lot of baggage after a few weeks on the road and I liked being able to contain things in a closed off area since our bags seemed to explode each time we unpacked
* Bathrooms were huge and clean
* Room was spotless
* Ice was delivered every day
* Black out automatic curtains helped us sleep
* location was perfect for us
* Staff was professional
* Japanese breakfast was ample and looked forward to it everyday

What you should know:
* Drinks at the bar on top level was expensive (but of course it will be in Japan)
* There is really no lobby area, so if you are meeting someone the only option for them to wait is on the few benches/sofas in front of the cafe
* This is the best location for shopping
* Metro/subway stop is very close by
* Rooms are definitely on the higher end of the price range

Airport Transport
* On the way to the airport they offered a shuttle. This ended up being a large bus that stopped at 4-5 hotels before getting to the airport. if you are pressed for time opt for private transportation instead.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AB121212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2014 via mobile

we stayed here for our second honeymoon. the service and attention to detail was stunning. made our stay very enjoyable. our deluxe room was incredible with a view of the palace. access to the trains are easy and all taxi drivers know where the peninsula is. staff are incredibly polite, accommodating and courteous.

if we come back to tokyo, this hotel is the one we will be in again. highly recommended.

Stayed: May 2014, traveled as a couple
Thank Andy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2014

My husband and I just loved staying here for a few days at the Peninsula! The hotel was modern and beautiful, the location was perfect for touring the downtown area, and attached to a train stop for easy travel.
-Service: The staff were so cute and so friendly! We were greeted warmly and well taken care of for the duration of our stay.
-Accommodations: Our suite was spacious and absolutely beautiful. Both the bedroom and bathroom were modern with Japanese flair. The king bed was very comfortable with reading lights on each side. The bathroom was gorgeous and spacious with his and hers sinks, a large soaking tub that could fit two people, a separate shower with hidden drains, and a private toilet/ bidet room. We also had a walk-in-closet with a vanity and lots of storage space.
-Dining: we enjoyed breakfast at two of the restaurants at the hotel. The one in the main lobby had a sit-down menu, and the other was more of a buffet- both were lovely and offered similar foods. The breakfast menu had many options to choose from with both traditional Japanese, and western breakfast options (granola, yogurt, eggs, toast...) One of the best things was when the chef whipped up hot chocolate drinks for us made from scratch- perhaps the best we've ever tasted!

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Madeleine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2014

We have recently returned from The Peninsula, Tokyo and highly recommend it. The hotel is very contemporary and timelessly elegant. While the public areas are not as large as other Peninsula properties we have stayed at, we consistently enjoyed the same level of elegance, hospitality, service and attention to detail. The foyer is beautiful and we never tired of the magnificent lighting installation and the stunning contemporary bamboo dragon sculpture. The lobby always felt refined but buzzy – just the right mix.

The location near to Tokyo station and with direct undercover access to Hibiya Subway Station is extremely convenient and you are in walking distance of the Ginza department stores and other high end retailers.

Our Deluxe room on the 18th floor was a total knockout – large, elegant and a perfect retreat in a very, very hectic city. A special mention must be made about the fabulous bathroom and the largest, best appointed dressing room we have ever experienced. As usual at a Peninsula Hotel – the room’s control systems were sophisticated and very easy to operate.

We had a wonderful dinner at the Hei Fung Terrace which was as elegant and tasteful as we have come to expect from Peninsula Cantonese restaurants. Lunch or the a la carte breakfast in the lobby was also a polished affair. Make sure you have a drink at Peter Bar on the 24th Floor – the night time views are spectacular! In short, I would stay here again without hesitation.

Room Tip: We loved our Deluxe room
See more room tips
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Venustas96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2014

We were told on arriving at the hotel that our room had a prior smoker occupy it. They could only put us in an inferior room. We opted for an inferior room after much haggling with front desk. They rewarded us with a glass of Champagne at dinner. Staff is rude. I would not stay here again. Stay at the Ritz.

Stayed: April 2014, traveled as a couple
5  Thank ada395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Chiyoda
Ginza / Tokyo Nihonbashi
Shangri-La Hotel, Tokyo
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 117 in Minato
3,206 reviews
Ginza / Tokyo Nihonbashi
Imperial Hotel Tokyo
Imperial Hotel Tokyo
#4 of 82 in Chiyoda
2,155 reviews
Show Prices
Show Prices
Show Prices
Ginza / Tokyo Nihonbashi
Mandarin Oriental, Tokyo
Ginza / Tokyo Nihonbashi
Palace Hotel Tokyo
Palace Hotel Tokyo
#3 of 82 in Chiyoda
1,238 reviews
Ginza / Tokyo Nihonbashi
Four Seasons Hotel Tokyo at Marunouchi
Show Prices
Show Prices
Show Prices

Been to The Peninsula Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Peninsula Tokyo

Address: 1-8-1 Yurakucho, Chiyoda 100-0006, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Chiyoda
#5 Family Hotel in Chiyoda
#5 Romantic Hotel in Chiyoda
#6 Business Hotel in Chiyoda
#7 Luxury Hotel in Chiyoda
Price Range: $536 - $1,580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Tokyo 5*
Number of rooms: 314
Official Description (provided by the hotel):
The Peninsula Tokyo offers 314 spacious guestrooms, including 47 suites, five restaurants, a modern lounge bar, two ballrooms, six elegantly designed function rooms, a wedding chapel, a Japanese ceremony room, a fitness centre, The Peninsula Spa, a fleet of Rolls-Royces, Mini-Coopers, and BMWs, and two jewellery shops. Guestrooms are among the largest and most technologically advanced in Tokyo and offer stunning views of the city, the Imperial Palace Gardens and Hibiya Park. Interior designer Yukio Hashimoto, an alumnus of renowned Japanese interior design firm Super Potato, intertwines rich earth tone colours, woods, lacquer, marble and stone with design and functionality to create a luxurious living environment described as "international in design, but Japanese by inspiration." ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Rakuten, Orbitz, Expedia, Travelocity, Agoda, Priceline, Hotwire, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your The Peninsula Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Tokyo Hotel Chiyoda
Peninsula Hotel Tokyo
Peninsula Hotel Chiyoda
Peninsula Tokyo
Chiyoda Peninsula
The Peninsula Tokyo Japan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing