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“faultless”

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The Peninsula Tokyo
Ranked #6 of 74 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“faultless”
Reviewed May 9, 2014 via mobile

we stayed here for our second honeymoon. the service and attention to detail was stunning. made our stay very enjoyable. our deluxe room was incredible with a view of the palace. access to the trains are easy and all taxi drivers know where the peninsula is. staff are incredibly polite, accommodating and courteous.

if we come back to tokyo, this hotel is the one we will be in again. highly recommended.

Stayed May 2014, traveled as a couple
Helpful?
Thank Andy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Salt Lake City, Utah
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 8, 2014

My husband and I just loved staying here for a few days at the Peninsula! The hotel was modern and beautiful, the location was perfect for touring the downtown area, and attached to a train stop for easy travel.
-Service: The staff were so cute and so friendly! We were greeted warmly and well taken care of for the duration of our stay.
-Accommodations: Our suite was spacious and absolutely beautiful. Both the bedroom and bathroom were modern with Japanese flair. The king bed was very comfortable with reading lights on each side. The bathroom was gorgeous and spacious with his and hers sinks, a large soaking tub that could fit two people, a separate shower with hidden drains, and a private toilet/ bidet room. We also had a walk-in-closet with a vanity and lots of storage space.
-Dining: we enjoyed breakfast at two of the restaurants at the hotel. The one in the main lobby had a sit-down menu, and the other was more of a buffet- both were lovely and offered similar foods. The breakfast menu had many options to choose from with both traditional Japanese, and western breakfast options (granola, yogurt, eggs, toast...) One of the best things was when the chef whipped up hot chocolate drinks for us made from scratch- perhaps the best we've ever tasted!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madeleine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
152 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed May 5, 2014

We have recently returned from The Peninsula, Tokyo and highly recommend it. The hotel is very contemporary and timelessly elegant. While the public areas are not as large as other Peninsula properties we have stayed at, we consistently enjoyed the same level of elegance, hospitality, service and attention to detail. The foyer is beautiful and we never tired of the magnificent lighting installation and the stunning contemporary bamboo dragon sculpture. The lobby always felt refined but buzzy – just the right mix.

The location near to Tokyo station and with direct undercover access to Hibiya Subway Station is extremely convenient and you are in walking distance of the Ginza department stores and other high end retailers.

Our Deluxe room on the 18th floor was a total knockout – large, elegant and a perfect retreat in a very, very hectic city. A special mention must be made about the fabulous bathroom and the largest, best appointed dressing room we have ever experienced. As usual at a Peninsula Hotel – the room’s control systems were sophisticated and very easy to operate.

We had a wonderful dinner at the Hei Fung Terrace which was as elegant and tasteful as we have come to expect from Peninsula Cantonese restaurants. Lunch or the a la carte breakfast in the lobby was also a polished affair. Make sure you have a drink at Peter Bar on the 24th Floor – the night time views are spectacular! In short, I would stay here again without hesitation.

Room Tip: We loved our Deluxe room
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Venustas96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed May 5, 2014

We were told on arriving at the hotel that our room had a prior smoker occupy it. They could only put us in an inferior room. We opted for an inferior room after much haggling with front desk. They rewarded us with a glass of Champagne at dinner. Staff is rude. I would not stay here again. Stay at the Ritz.

Stayed April 2014, traveled as a couple
Helpful?
5 Thank ada395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 5, 2014

The Peninsula group of hotels always features spacious rooms with walk in wardrobes,big bathrooms & rooms with exceptional attention to detail and their Tokyo property is no exception.It is situated in Hibiya,near the Imperial Palace and a 5 min stroll to Ginza.We stayed in a Deluxe Park King room and the room had a small dining table by the window overlooking Harumi Dori.We found the table particularly useful as we could buy cakes or cut fruits to eat in the room without having to order a food trolley from the room service.Only issues were the service in the hotel was a bit slow and there is only a twice daily service on the Airport Limousine service from Narita and vice versa.

Room Tip: Choose a room on a high floor
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  • Stayed May 2014, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Motoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire, United Kingdom
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed May 5, 2014 via mobile

Nothing special to look at from the outside but a lovely hotel on the inside , we had a deluxe park view room which was spacious and had every amenity going , my daughter loved the novelty of a toilet that massaged you and made various noises ! We tried the spa whilst here and were impressed with both of our therapists experienced hands . We had breakfast here each morning and also afternoon tea , food again was very enjoyable , the little restaurant downstairs did some lovely egg Benedict waffles .! The concierge here were lovely and so accommodating , one guy ( am really sorry can't remember name ) even used his own personal credit card to purchase us some tickets for Disney as we were having problems using ours ... Overall a lovely hotel and can totally recommend

Stayed May 2014
Helpful?
Thank Year2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blairgowrie, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2014

Very warm welcome although we had to with 4 hours for our room. Beware that most Japanese hotels do not allow check in until 3pm. Our fault for not thinking about this.
The hotel is ain a great location over the road from the Imperial palace but just 5 minutes walk from Ginza. We splached out with a meal in Peter the first night - Again beware that most people eat early in Japan and we had no desert due to the kitchen being closed. The meal itself was excellent though pricey. Perhaps they shoud move the breakfast service to this resteraunt as the lobby breakfast feels a bit strange. Spa was great, very good facillities and luxurious freebies!
Very handy for the Bullet train, our luggage was transferred by the hotel and we walked 15 minutes to the station. All signs are now in English as were the anouncements at the station.
Staff and cleanliness were very high standard.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Peninsula Tokyo

Property: The Peninsula Tokyo
Address: 1-8-1 Yurakucho, Chiyoda 100-0006, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Chiyoda
#5 Romantic Hotel in Chiyoda
#6 Business Hotel in Chiyoda
#6 Luxury Hotel in Chiyoda
#6 Family Hotel in Chiyoda
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Tokyo 5*
Number of rooms: 314
Official Description (provided by the hotel):
The Peninsula Tokyo offers 314 spacious guestrooms, including 47 suites, five restaurants, a modern lounge bar, two ballrooms, six elegantly designed function rooms, a wedding chapel, a Japanese ceremony room, a fitness centre, The Peninsula Spa, a fleet of Rolls-Royces, Mini-Coopers, and BMWs, and two jewellery shops. Guestrooms are among the largest and most technologically advanced in Tokyo and offer stunning views of the city, the Imperial Palace Gardens and Hibiya Park. Interior designer Yukio Hashimoto, an alumnus of renowned Japanese interior design firm Super Potato, intertwines rich earth tone colours, woods, lacquer, marble and stone with design and functionality to create a luxurious living environment described as "international in design, but Japanese by inspiration." ... more   less 
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Also Known As:
The Peninsula Tokyo Hotel Chiyoda
Peninsula Hotel Tokyo
Peninsula Hotel Chiyoda
Peninsula Tokyo
Chiyoda Peninsula
The Peninsula Tokyo Japan

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