We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Top Notch”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Peninsula Tokyo
Ranked #6 of 78 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Reviewed July 26, 2013

The Peninsula Tokyo is top notch.

Service, location, cleanliness of the rooms. All are terrific.

We had adjoining suites and the rooms were spacious comfortable and clean.

The pool was beautiful, the staff was helpful and helped us secure a tour guide, and the view from our room was great.

Cant say enough about the location as well. Close to shopping, overlooking historical sites and parks. Just superb.

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,734)
Traveler rating
Traveler type
Time of year
Language
  • More languages

760 - 766 of 1,735 reviews

Reviewed July 22, 2013

Exceptional and superb rooms make this a memorable hotel. The rooms are huge, my standard room consisted of an entrance lobby, a walk in dressing room, a bathroom with shower, bath and two sinks, and a massive bedroom split into seating area and bed and equipped with a king size bed (made to look like a single bed by the scale of the room), and three seat sofa in front of the 50in TV and hifi system. Just about every cupboard has a surprise, from a printer and scanner, to a top notch coffee machine. I was lucky enough to have a room on a high floor with a dawn view of the Imperial Palace. Very nice. Being Japan technology has pride of place, and this includes the electric toilet, which frightened the life out of me in the middle of the night by automatically raising the toilet seat as I walked towards it. I thought place was haunted. The lobby was a disappointment; arriving on foot though the hotel rear entrance I couldn't find the reception. The lobby also doubles as a coffee shop, and the source of the second disappointment, the evening meal. My crab sandwich was bland and unexceptional, and accompanied by a plateful of over cooked, nearly cold and greasy chips. A good thing I don't eat chips. Sleep in and eat out.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dlaynmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

My husband and I stayed at the Peninsula in Tokyo for 6 nights in May 2013.

Service- The service is perfect and everything you would expect from a 5 star hotel. One of the best concierges I have ever encountered anywhere is Misako who totally understood us and gave us absolutely perfect suggestions on what to do and where to eat.

Public Areas- We were not at all impressed with the lobby, which like so many of the other reviewers, we found oddly shaped and awkward. There is no grand entrance and you do not feel like you are walking into a beautiful hotel like what the Peninsula should be. The pool area is also in need of an update although the service there was perfect and it has beautiful views.

Room- The size of the deluxe room is huge and has ample space in the living area, bathroom and dressing room- it looks exactly like the website. The automatic gadgets are convenient and touches like the mailbox for newspapers, dry cleaning, notes are well thought out. However, the furnishings of the room, meaning the actual chairs and tables, were kind of basic.

Food- We had drinks at the Peter bar one night and the expense was worth the fun atmosphere and amazing views. We had breakfast in the lobby restaurant because it was included in our room rate, but I would not otherwise spend the money to eat there since I would rate the food only slightly better than decent. We ordered an extra latte one morning and we were charged $14 plus the service charges, which is a bit insane. If you care about restaurant atmosphere, do not have lunch or dinner at the lobby restaurant because if you are going to pay that much, there are plenty of other amazing restaurants to go to- i.e. we went to Argent Aso and Yamato Tapanyaki which were both close and superb.

Location- was perfect. I do not think that there is any one hotel that will be close to everything you will end up doing in Tokyo, but the Peninsula is well situated for walking to places like Ginza shopping and restaurants and the metro and trains are very easily accessible.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LoveToTravelGirl123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

This hotel must have the best location in Tokyo, within easy walking distance of Ginza and Tokyo station. Rooms are great (space, quality). Pool nothing to write home about. After one bad experience with one receptionist, all other staff we fantastic and the manager went out of his way to correct the mistakes of aforementioned receptionist. The sign of a great customer service mindset. Concierge brilliant with advice and support. Only niggle is that the hotel insists it knows what you want for breakfast more than you do! Most hotels worldwide, including 5 and 6 stars I stay in for work, have acknowledged breakfast buffet is the way to go. Peninsula gives you the limited choice of 6 sets. Overall great stay, very good value for Tokyo. Firmly recommended.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BillMartinSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

I stay at the Peninsula on nearly every visit to Tokyo, always on business. The rooms are exceptional -- large, well organized, with every comfort. Great temperature control, espresso machine in the room, nice table to sit at by the picture window with the view overlooking the Imperial Palace grounds, separate very spacious dressing room, large well organized bathroom. For space and getting all the details right in the hotel room, this is the best hotel I've stayed at for business anywhere in the world. The location is also great -- a short walk to the Palace grounds, the Marunouchi business district, and Ginza. The service is also excellent. The only downsides to the hotel are 1) the lobby, which is dominated by a mediocre restaurant that is always busy, and 2) the limited selection of quality restaurants, in contrast to the Imperial or the Okura, for example. But who wants to eat in a hotel anyway when in Tokyo, the greatest dining city in the world.

Room Tip: Ask for a view of the Imperial Palace and for a high floor.
See more room tips
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stempster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

One of the best hotels I have ever stayed. Everything you could think of and want in a hotel room is there for you. There are many buttons to control from your light settings, to your curtains, to the humidity of your room. The room service was twice a day, the beddings were changed daily. The room was truly beautifully designed and decorated. I loved the bathroom and the separate dressing room, both are huge.
The beddings are high fine quality, it felt pampered.
My daughter got her bath robe of her own size, she was pleased.
The location was unbeatable, walking distance to Ginza and the hotel has direct access to the subway.
The swimming pool was a big welcome to our daughter, we used it every day for the 5 days we stayed there. The rule was children could use the pool until 6pm, again I do not understand the rational behind it but grateful there is a pool that we could use.
The service was as good ( or could better)as expected for the hotel in this category.
The highlight of the hotel was the room and location, other aspects seemed to be less impressive, but not faulty.
Some elements in the front lobby are beautiful, but it is not functional. It has no seating and no space for waiting for check-in or just hang out. The reception area was small and sometimes felt crowded, but some what efficient.
The breakfast was average and the service was slow. We had to wait for about 10-15 mins for a table for the first a couple days. We had to ask for cream for our coffee, and had to ask for multiple times. We were taking time for our breakfast, so it didn't bother us much, but things like this should happen for the hotel of this level.
We also had dinner in the hotel for one evening, and felt the same for the quality and service -- average and slow.
We feel in love with Japan, Japanese are most graceful and polite in the world, we will definitely come back to visit it again. Will we stay here again, maybe for the room and location, but not a slum dunk. We had a lunch in Mondrian Oriental, the service was impeccable and the food was exceptional, and the the 38th floor reception area was open, and beautiful.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CanadaGogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2013

The Peninsula Hotel in Tokyo is amazing. When you first walk in there is a huge chandelier that is very welcoming. There is not really a lobby and there is not much sitting area either because the lobby is a more like a restaurant. Dispite the lobby almost everything else is perfect.
We had purchased the deluxe room witch is the second lowest class and it was sooooooo amazing. The hotel had thought of every little detail to the room. The closet was more like another room because it had a desk in it where you can do your makeup. But what i found the most interesting was the bathroom toilet. I had counted 35 boutons on the wall in the little room with the toilet and majority of them were for the toilet.
For the first two days for breakfast we went to the chinese restaurant because for the weekend there was a buffet going on in there. The waiters were still very friendly but the buffet did not have that much of a choice and the service was not quite there.
The breakfast in the lobby, well at least in my opinion, was a lot better.
There is a connection to the underground subway witch is very usefull. The exit is A6.
Overall this was an amazing experience at this hotel and I would recommend it for couples and families with children.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank allyaroundtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Chiyoda
Ginza / Tokyo Nihonbashi
Shangri-La Hotel, Tokyo
Ginza / Tokyo Nihonbashi
Imperial Hotel Tokyo
Imperial Hotel Tokyo
#5 of 78 in Chiyoda
2,094 reviews
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 117 in Minato
3,079 reviews
Show Prices
Show Prices
Show Prices
Ginza / Tokyo Nihonbashi
Mandarin Oriental, Tokyo
Ginza / Tokyo Nihonbashi
Palace Hotel Tokyo
Palace Hotel Tokyo
#1 of 78 in Chiyoda
1,200 reviews
Ginza / Tokyo Nihonbashi
Four Seasons Hotel Tokyo at Marunouchi
Show Prices
Show Prices
Show Prices

Been to The Peninsula Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Peninsula Tokyo

Address: 1-8-1 Yurakucho, Chiyoda 100-0006, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Chiyoda
#5 Romantic Hotel in Chiyoda
#6 Business Hotel in Chiyoda
#6 Luxury Hotel in Chiyoda
#6 Family Hotel in Chiyoda
Price Range: $526 - $1,296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Tokyo 5*
Number of rooms: 314
Official Description (provided by the hotel):
The Peninsula Tokyo offers 314 spacious guestrooms, including 47 suites, five restaurants, a modern lounge bar, two ballrooms, six elegantly designed function rooms, a wedding chapel, a Japanese ceremony room, a fitness centre, The Peninsula Spa, a fleet of Rolls-Royces, Mini-Coopers, and BMWs, and two jewellery shops. Guestrooms are among the largest and most technologically advanced in Tokyo and offer stunning views of the city, the Imperial Palace Gardens and Hibiya Park. Interior designer Yukio Hashimoto, an alumnus of renowned Japanese interior design firm Super Potato, intertwines rich earth tone colours, woods, lacquer, marble and stone with design and functionality to create a luxurious living environment described as "international in design, but Japanese by inspiration." ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Rakuten, Expedia, Orbitz, Travelocity, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Hotwire, Priceline, Agoda, getaroom.com, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your The Peninsula Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Peninsula Tokyo Hotel Chiyoda
Peninsula Hotel Tokyo
Peninsula Hotel Chiyoda
Peninsula Tokyo
Chiyoda Peninsula
The Peninsula Tokyo Japan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing