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“Well located, great rooms, fantastic concierge” 5 of 5 stars
Review of The Peninsula Tokyo

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The Peninsula Tokyo
Ranked #5 of 69 Hotels / Ryokan in Chiyoda
Certificate of Excellence
London, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Well located, great rooms, fantastic concierge”
5 of 5 stars Reviewed July 8, 2013

Stayed for four nights as part of a longer holiday. The service was exceptional from start to finish, really made to feel genuinely welcome. The rooms feel very new and modern, and the phrase "thought of everything" could have been invented for this hotel - the rooms have a button for absolutely everything but still look elegant, refined and luxurious. Nice views of the Imperial Palace gardens too. Special mention for the concierge who came up with with last minute but fantastic dinner reservations at Kawamura (Kobe beef Teppanyaki) and Tempura Masa, both of which I would recommend highly. The hotel sits above a well connected subway station and another in the high-end shopping district of Ginza is 5mins walk which makes getting about easier. Also dined at the hotel's Chinese restaurant which is beautifully decorated although it was fairly empty so a little lacking in atmosphere though I couldn't fault the food. Didn't try the lobby bar/bistro as it seemed a little bustling as others have mentioned but the bar on the top floor is calmer. I was grateful for a very early check-in being made possible after a long flight although the hotel wasn't able to grant a late check-out as they were busy - but the spa was a very luxurious place to hang out for a couple of hours with a good pool and spotless (albeit small) changing facilities. Overall one of the finest city hotels I've stayed in - right up there with my favourite, the Oriental in Bangkok - and I wouldn't hesitate to return.

Room Tip: Park view. Large dressing areas were a good touch.
See more room tips
  • Stayed July 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank chesl77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Xi'an, China
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 6, 2013

We stayed at the Peninsula as our first stop in a 40-day round the world trip. The Peninsula Hotel is top notch. The attention to detail in all activities (welcome, housekeeping, health/spa, concierge) are all exceptional. This hotel features an amazing 6th floor pool that overlooks the Imperial Palace grounds. The rooms are very comfortable and the views are nice. Breakfasts can be pricey. We only stayed for 3 nights, but could have stayed a month. A great start to our trip! Photos and more are available from our travel site review: http://roundtheworldtravelers.com/?p=1094

Helpful?
Thank RTW_Travelers123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 3, 2013

This hotel is fantastic. Excellent service, beautiful rooms (actually the entire hotel is beautiful), and the location is also fantastic. Easy to walk around for hours in the area. We were able to get around all of Tokyo very easily from the hotel, as it has its own entrance to a metro station. Its close to the fish market, too! So, if you're willing to brave the 4am wakeup to go see the auction, at least you wont have to travel too far to get there! I'm a big fan of the Peninsula chain in general, but the Tokyo branch takes the cake. Worth mentioning that the rooms don't have the best views of the city, but also not the worst. When we booked, we had breakfast included in our rate, and it was a pretty good breakfast with quite a few options (including Japanese breakfast). I wouldn't want to stay anywhere else in Tokyo. This hotel epitomises luxury!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Leila A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 30, 2013

Fantastic service and large rooms at this hotel near Tokyo station. It's a bit of a walk to Tokyo station if you have luggage so take a cab, if you do, but the hotel is also connected to the train station.

The rooms don't have great views (I checked out other family member's rooms), but they are not bad either. The ones we stayed in looked out to the city so we were looking at a bunch of fancy office buildings. The standard rooms are large. It has a sitting area with own coffee machine and very comfortable beds. The bathroom is large and also has large closet which comes in handy for a longer stay.

Service is fantastic, the staff's English is great.

The coffee at the lobby was something like $15 at the foreign exchange rate back then, which I thought was ridiculous, but it is Japan after all.

We had Chinese food at the restaurant which was quite average for the price. Might as well try the restaurants outside as you will be close to many great restaurants in the Yurakucho area.

Would recommend this hotel to friends.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Dan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 27, 2013

The Peninsula in Tokyo is a spectacular hotel in a great location. It is within easy walking distance of the Ginza, Hibiya Park, the Imperial Palace and the Tsukiji Fish Market and within 2-3 min of various subway stops. I can highly recommend this hotel for a short or long stay in Tokyo.

The rooms are terrific. We had a standard room and still it was incredibly luxurious with a lovely seating area with large flat screen tv, a king size bed with high-end linens and a well designed bathroom with bath and shower and a separate toilet area. You really could not ask for more in terms of the room. I can only imagine and dream of what the rooms with a great view over the park would be like!
Similarly the staff were helpful and friendly and welcoming. My only issue concerns the breakfast. Of course like many top hotels in Tokyo breakfast is rather expensive but as they do not have a buffet option you can only order from menu. The quality was excellent but the portions were modest and so at the price I would say it did not meet my expectations. So I would say 5* for the hotel but 4* for the breakfast, mostly due to the portions.

We did enjoy a drink on the top floor bar/restaurant and the view was spectacular. Be warned that smoking is permitted so for those now unaccustomed to smoke when indoors that is certainly not so appealing. We went early enough that it was not crowded and so it was not a big hassle but I would not want to go there at peak hours.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ChemProf9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 26, 2013

As you can see from my previous posts, on major factor for a hotel choise is convenience. You cant beat a five star hotel on top of a major subway system. Thats what you get at the peninsula tokyo. From the moment you are greeted at the propertys welcome area, this hotel just preaches luxury and superior hospitality. In addtition to the wonderful views of the imperial palace, the proximity to ginza is quite attractive. It is an easy venture to walk to any of a number of areas in this region of tokyo, but seeing ginza at night with the outstanding light show, one must experience. The pool and spa rank among the niciest i have ever experienced anywhere in the world. The breakfast is a wonderful, and was included with the american express package. The people of japan were some of the most gracious and curteous individuals in the world. I would only recommend avoiding united airlines in any travel arrangements as i lost two days in tokyo due to mechanical issues, and on my return had no seat power or operating video screens in business elite......

Room Tip: suite overlooking
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank ira s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lauderdale by the Sea, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2013

We stayed at the Peninsula Hotel for 4 nights while visiting Tokyo. We travel a lot and have stayed at many wonderful hotels, but none can compare to the Peninsula. The staff are amazing! Many of them speak English, so communication was easy when trying to find directions, plan an outing to the Kabuki theatre, making dining reservations, etc... It is perfectly located, near the Imperial Palace. The rooms are immaculately clean and spacious. As a travel agent, I would highly recommend this hotel to anyone visiting Tokyo.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lorraine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Peninsula Tokyo

Property: The Peninsula Tokyo
Address: 1-8-1 Yurakucho, Chiyoda 100-0006, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Chiyoda
#5 Luxury Hotel in Chiyoda
#5 Romantic Hotel in Chiyoda
#6 Family Hotel in Chiyoda
#6 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Tokyo 5*
Number of rooms: 314
Reservation Options:
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Also Known As:
The Peninsula Tokyo Hotel Chiyoda
Peninsula Hotel Tokyo
Peninsula Hotel Chiyoda
Peninsula Tokyo
Chiyoda Peninsula
The Peninsula Tokyo Japan

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