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“Perfect Hotel in Tokyo” 5 of 5 stars
Review of The Tokyo Station Hotel

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The Tokyo Station Hotel
Ranked #3 of 69 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Perfect Hotel in Tokyo”
5 of 5 stars Reviewed September 18, 2013

Perfect Hotel in Tokyo for, ambience, location, service and value. One the best Hotels in which we've stayed in our many travels.
Could not have chosen a more convenient hotel in Tokyo given it's location at the Tokyo Station, on the JR line directly from the airport, convenience to subway lines and bullet trains and central location in Tokyo. Additionally, the accommodations, friendly staff and value, were outstanding. Not cheap, but for Tokyo and the quality of the hotel,not expensive.I'd definitely recommend the Dome Rooms
My wife was particularly pleased that the bathrooms, equipped with the latest automatic toilets, toiletry's and makeup mirrors, were designed for a women's use.
Also, the Hotel on our departure to the airport had two young lady's porters transport our bags and us directly to the Narita Express train, at no cost. Never had this level of service anywhere.
I would definitely stay here again and recommend this Hotel to anyone wanting a first class experience in Tokyo.

Room Tip: The Dome Rooms are a must.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ChioTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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832 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 8, 2013

We found this place a little by accident. Didn't seem to attract such glowing reviews as some hotels, but found out it only re-opened recently after a six-year renovation, and maybe hasn't seen enough Trip-Advisor traffic. Absolutely amazing place and will stay again for sure.

Pluses:
1. Location, location, location. Off the Narita Express and straight into the hotel.
2. Beautiful building with a lovely, gentle ambience. The style is different from much of Tokyo, with quite a 'colonial' feel, but done in a beautiful, slightly austere Japanese manner. Not classic hi-tech.
3. The atrium, where breakfast is served is especially amazing (as is breakfast itself- one of my most memorable meals amongst of a week of foodie heaven)
4. Room (a dome room facing into station) was small but beautifully appointed and lovely bathroom, with separate partitioned wet room.
5. The staff were especially helpful, even by the amazing standards of Japanese hospitality. On our departure, the bellboy (actually, a tiny bellgirl) led us out of the hotel, through the web of the station and delivered us to the exact spot for our train. Once you've been in Tokyo station, you'll know how much trouble this saved us!!!

Minuses:
1. Having real trouble here. Worse I can say is it's a long walk from one end to the other end of the hotel..

Room Tip: Dome room has an interesting view down to station
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank W13to2291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed September 3, 2013

So proud of staffs
Even frontline or back of house have do the best.
Staffs polite, attentive,
Place clean & tidy,
Design fitted for user.......
Can keep the condition good, Eng. dept also do a good job.

Very good experience & memory on my life, special on my birthday trip on 2013
Everyone Move on !

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kellylam9886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
215 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed August 30, 2013

What a wonderful find! This hotel is not only historic and beautifully restored but it is perfectly situated right beside the Tokyo Station and accessible from within. Yet, once inside the hotel, you would never know you were at such a busy location - it is so peaceful and quiet. We couldn't even hear much noise in the corridor. It was fantastic to catch the train from the airport right to the hotel and much cheaper and quicker than a taxi or shuttle bus.

The staff are perhaps the most polite I have ever met and could not have been more helpful and courteous.

Yes, our room at the back was a little small but we were not bothered by this as it was really well decorated, recently refurbished and it had some character about it. We don't tend to spend much time in the room during city breaks as we are out and about exploring so it suited us just fine. In future, if we returned, we'd love to stay in one of the rooms in the dome.

All in all, a faultless experience. It wasn't even that pricey - we got a great deal on Expedia and booked well in advance

Room Tip: They're all beautiful but if you're obsessed with size, pay extra for one at the front
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank nesbitevans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 16, 2013

But splash out and get a larger room.. the smallest ones face the tracks in the back. It's a pleasure to see the station restored to its former glory. The Marunouchi area is not as windswept as it used to be now that the "Kitte" (former Central Post Office, just over the road) has also been restored and converted to shops and restaurants.

Stayed August 2013, traveled solo
Helpful?
Thank butanixinju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2013

My first impression of the Hotel is undoubtedly fantastic. Not the cheapest hotel in Tokyo, but the service was immaculate and given it only recently opened, the quality of the rooms and the finnish on the material was first class. The staff were all very helpful and my entire family want to come back to this hotel on our next trip to this great city. People often have the impression that Tokyo is an expensive city, but if you check out the prices of the restaurants and stores for general items like non designer clothing and regular Japanese food, the location of this hotel is perfect in terms of access to all kinds of culinary outlets....for all types of budgets. The history of this hotel is charming and I would recommend my friends to stay here.

Room Tip: If you are a non smoker....This hotel is heaven.
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Jaya1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Level Contributor
180 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
5 of 5 stars Reviewed August 12, 2013

Stayed for one night in a palace side room room, which was beautifully furnished and exceptionally well-equipped. The room wasn't ready when we tried to check in at about 11am, but when we returned at 4pm, our bags had already been taken to the room and after check-in the receptionist showed us to the room. The layout of the hotel is initially confusing, but it's worth spending time visiting the displays which give a little of the history of the building. We visited both bars and found the prices of drinks to be reasonable (given the standard of the hotel and its location). The room was quiet and breakfast was very good. The hotel's location is superb with easy access to most parts of the city. Whilst the hotel was not cheap, it felt special and I'd be very happy to return.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Hampshire-resident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Tokyo Station Hotel

Property: The Tokyo Station Hotel
Address: 1-9-1 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Chiyoda
#3 Family Hotel in Chiyoda
#4 Romantic Hotel in Chiyoda
#7 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Tokyo Station Hotel 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Historic Tokyo, Japan HotelOne hundred years of experience has prepared us to move forward to the next generation. The Tokyo Station Hotel has a rich history, and is proudly a designated Important Culture Property of Japan. This Central Tokyo hotel preserves its deep rooted heritage and provides guests contemporary accommodations and unparalleled hospitality. The luxury guestrooms are housed in the hotel's iconic red-brick building, and over the past century have been called home by famous writers and prominent worldwide figures. The hotel is located in the heart of Tokyo, Japan overlooking the Imperial Palace. The Tokyo Station Hotel is directly connected to the JR Tokyo Station Marunouchi, for convenient travel throughout Japan. The hotel is also located just 30 minutes from the Haneda Airport Station by Tokyo Monorail; and 60 minutes from the JR Narita Airport Station by Narita Express. ... more   less 
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Also Known As:
Tokyo Station Hotel
The Tokyo Station Hotel Japan

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