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Beach_Volley_Dude

Montreal

101106

Best room of our trip

Name: Best room of our trip
Item: Hotel Metropolitan Edmont Tokyo
Rating: 5
Author: Beach_Volley_Dude

Review of Hotel Metropolitan Edmont Tokyo

Reviewed July 5, 2019

Perfect choice for our family of 4 with 2 teenagers. Very large room with 2 double beds and 2 singles. Very clean and modern room with a dining table as well.
Room had separate rooms for toilet, shower, and sink so we could get through our morning routines quickly.
Room has safe and fridge, but no USB jacks.
Close to train station that can be used with JR pass and Tokyo Dome. We took advantage to go see a baseball game that was an excellent value. $10 standing room tickets to get the Japanese baseball experience and you can get $4 beers at the game!
Definitely our favorite hotel on the trip.

Date of stay: July 2019

Room tip: Our room was on the 3rd floor facing the building with restaurants and high foot traffic, but we heard nothing.

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More Reviews

kw81931 wrote a review Jul 2019
33 contributions
Great rooms for Japan
Nice hotel, great breakfast, good location with less than a 10 minute walk to Tokyo Dome. 5-10 minute walk to train. Rooms were decent size as well for Japan. Additional restaurants right across the street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MiGu73 wrote a review Jun 2019
48 contributions6 helpful votes
Very good hotel and location
Good hotel to stay at with good location.
Family mart and Lawson just outside for convenience.
Rooms are clean and fresh. Breakfast buffet had good variation, fresh as well.
Hotel bar closes at 23:00 :( but this seem to be the normal time in this neighbourhood.
Will stay here again once I’m back in Tokyo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reuben J wrote a review May 2019
93 contributions
Excellent location
The hotel is in agreat location, very close to Iidabashi train station and a good choice of restaurants in the area. The staff in the hotel were very friendly, helpful and spoke excellent English.

The room was comfortable, a reasonable size and the air-con was efficient and quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
pieter v wrote a review May 2019
93 contributions4 helpful votes
Inconvenience is their motto
This hotel has several problems.

The staff does not speak English. Some of the staff members just speak a few words. it's impossible to communicate with them.
The reception desk staff is unfriendly and rude. if you ask a question, they just ignore. mainly because they do not understand English.

I booked a non-smoking room and was almost forced to stay in a smoker's room. I had to insist for hal an hour before they changed.

The rooms are outdated and not cozy. I arrived in the middle of the night and then you find... an empty minibar.

The rooms are quite noisy. Entering the room starts with a game: find the WIFI code. After 45 minutes, I found it, hidden in some paperwork that was hidden somewhere in the desk. Quite strange though: 5 leaflets in teh room to announce the fact that they have 'in room massage', but WIFI code is nowhere to find. Find te logic.

The bathroom was okay, but the mirror was at the height of my ******* i could just see my bellybutton and the constrution was weird. Everthing was at Korean height, if you are 1m90 tall, it's not comfortable

The bed was okay.

After you have had a rest, you wake up and want to go for a beakfast. You wish. the restaurant is so small that you have to queue to enter the restaurant: waiting time between 30 en 45 (!!!!!) minutes.The second day I had to queue for 45 minute before i could enjoy the....empty breakfast. Staff asked coffee or tea and i asked hot chocolate. in stead of saying that they don't have it, theu do not answer and move away. How rude can you be. again, staff does not understand english.

It's really clear; they do whatever they can to make you feel as uncomfortabel as possible. Fawlty towers seems better organised to please customers. The biggest problem is that they are even not aware of the fact that they are causing only inconveniences.

I left very early in the morning, so I returned my breakfast ticket and guess what: it was not refunded! Well done... #not

So conluding: there are other hotels around. Go there. This hotel is not caring about guests at all. the only thing that counts is procedures and money.
If you want stress, losing time and feel bad: book here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Susan S wrote a review May 2019
43 contributions14 helpful votes
Great hotel with fantastic staff
I stayed in this hotel twice during a recent trip to Japan and had an excellent experience both times. The staff are extremely accommodating and helpful. The rooms are really comfortable and not as small as I thought they would be - not a lot of floorspace but suitcases could be tucked away under the table or in a corner. It took us a while to figure out how to turn the lights off without removing the key card from the slot - this is done with the buttons on the unit by the table next to the bed. The bed was comfortable and a good size for a double. The bathroom was really nice with a bathtub and lovely complimentary toiletries including a hairbrush and hairband. The hotel was really quiet despite being close to a large road, train tracks and the Tokyo Dome. We didn't have breakfast included as we preferred to pick something up from the bakery or the shop inside the hotel or nearby streets. The hotel is conveniently located two minutes from Iidabashi station on the Tozai line, exit A5. Four other lines can be accessed a bit further down the street. There is a Family mart just opposite the hotel, and on the main road one street down there is a lovely bakery on the corner and a 7-Eleven where you can pick up lunch or snacks.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.