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213 - 218 of 572 reviews
Reviewed January 10, 2009

I just got back from a 9 week SEAsia and Australia trip. This was one of the best hotels I stayed at.

1. Staff very friendly and they liked my bow!
2. Room comfortable
3. breakfast included and it was high quality
4. very close to metro stops
5. Across the street were

1. convenience store
2. coffee place
3. Jonathans like a Dennys with meals for $ 10 - a great deal for Tokyo

I did not eat other meals at the hotel as cost was too high I know its Tokyo but as I said there were other places around to eat

Stayed: November 2007
1  Thank cactus52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2008

What a fantastic hotel! Clean, comfortable, modern very helpful staff and great restaurants. I would highly recommend staying at this hotel and will definately be staying there when Im next in Tokyo. Although it is not located right in the centre of Tokyo it is 2 minutes walk to nearest subway station and there are always plenty of taxis waiting. We found the staff incredibly friendly and helpful, nothing was ever too much trouble. There is a fantastic Japanese Tepanyaki restaurant on the 23rd floor which is a must! It offers amazing views over Tokyo! The breakfast is good, there are a few shops in the lLobby as well including a massage service a barber and a gift store. A great place to stay in Tokyo!

  • Stayed: September 2008, traveled as a couple
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1  Thank EloiseTBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2008

Contrary to previous review, I find this hotel quite good. I had no problem speaking to hotel staff in English and breakfast is nice. The best thing about this hotel is its location, 2-minute walk to Kudanshita Metro station and 10-minute walk to Iidibashi JR station. Although it is in a business area, there are plenty of places to go out for dinner.

Stayed: July 2008
1  Thank Chichay57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2008

Spent a few days here on a group tour. Would agree with other reviews - the hotel is a little dated and needs upgrading. However, breakfast was adequate and the location was not that bad. There is a metro stop very close and very easy to follow. there are probably better hotels/locations in the city but at the same time it was not as bad as soon of the other reviews say.

  • Stayed: July 2008
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Thank HT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2008

What did I think of the Grand Palace Hotel in Tokyo, Japan? Not a lot.

This hotel is so typical of what I find depressing when travelling on business. It is a large, very dated and beige hotel situated out of the main buzzing centre of town in a suburb full of uninspiring office blocks. It gets a busy and regular trade from people like me staying near the office and from busloads of tourists on economic packages. The hotel is very large and the 4 days I was staying there were hoards of tourist groups. I did feel a bit sorry for them staying so out of the way!

The problem with the hotel is that everything is terribly average, especially for the price. Service, room, food and so on. As mentioned earlier, it is a very beige and dowdy decor that needs a lot of updating. The lobby is large but unimpressive and the bedrooms, while a decent size, feel cheap. There is a mini-bar, desk to work with free wired internet, the beds are comfortable enough. I also had a small seating area as had a king room. There is a small flat screen TV with very limited channel choices. The only English language channel was CNN.

The bathroom was small with toilet, basin and bath with hand held shower.

The buffet restaurant is ok, though has a fairly small range of food at each meal time considering the diversity of travelers staying. There was a good (but expensive) Japanese restaurant in the basement. There is also a Chinese one but did not try that.

The hotel has very limited facilities, even more surprising considering the size. It has no fitness centre or pool and the "business centre" is 2 coin internet machines and a printer.

There is a bus service to and from the airport. The service to the airport is 3000 yen and takes an hour and a half. As the airport is so far away it can be very costly to get to and from Tokyo.

The hotel was near to a large garden that is worth a walk to.

Overall I did not enjoy staying at the hotel and found it a bit of a "down" as was so average.

  • Stayed: July 2008, traveled on business
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1  Thank bembridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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