I stayed in a single occupancy room, so the size is small. Decent amenities. Service was good. Breakfast was average. Check-in and check-out time could be faster.
I used laundry service and for a same day return (normal) they expect to call the bell to inform for 10 am pick up from the room, which is not clearly mentioned. If you don't call, even if you state as same day service in the laundry bag, they treat it as 4 hours return with 30% surcharge. I did complain and one of the staff personally attended to call the laundry only to find that they won't waive.
In Tokyo, train station is very important. This hotel is 100 m from the Akasaka-mitsuke station which connects several connecting lines. 7-11 is located on the ground floor. Being one of the famous hotels in Tokyo, all guided tours, airport limousines has a pick up and drop off location from this hotel. There is BIC Camera store opposite and a large food court where you eat all types of cuisines.
I took a guided tour after check-out and have to leave the luggage for two days until I board the limousine bus to the airport the following day. The staff was kind enough to take care of it. For the convenience of the location, I would recommend this hotel and will come back.
- Official Description (provided by the hotel):
- ★Located 1 min. by walk from subway station★Two subway station serving 5 lines are just a stone's throw away from our hotel.Using the subway,you can reach key areas such as Shinjyuku,Shibuya,Ginza and Tokyo station within 10 minutes.And there are limousine bus services between our hotel and Narita and Haneda airport.Besides there are a lot of restaurant around our hotel. The perfect location for your business and sightseeing. ... more less
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- Also Known As:
- Akasaka Excel Chiyoda
- Akasaka Excel Hotel Tokyu Tokyo, Japan