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“Peace and quiet at affordable pricing”

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Hotel Grand Arc Hanzomon
Ranked #14 of 82 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Reviewed February 9, 2011

The Arc is right next to the royal residence so you get to enjoy peace and quiet away from other hotel choices in Tokyo. The national performance theater is right next door, and the DIET and other government buildings are a step away. Saw one patrol car and two bike policemen between 9 and 10PM during my stay. If you know Tokyo subway/JR rail system, location should not be a factor when choosing ANY hotel in the center ring.

Pros: peace, quiet, safe, relaxed atmosphere, easy transportation
Cons: not a whole lot of eatery choices in the neighborhood but enough for 3 nights. Hop over to Shinagawa anyway for eateries. Free internet is a tad bit slow
Nonfactor: between my rudimentary Japanese (tourists, lean the local language before you head to any country!) and their ok English, communications is not a problem!

  • Stayed: January 2011, traveled on business
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1  Thank hchiutx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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446 - 452 of 904 reviews

Reviewed February 7, 2011

Pretty good location near Hanzomon station less than a minute walk. District is quiet and peaceful even walking at night feels secured. Perfect view of the imperial palace on left and Tokyo tower on right. Nearby, a few convenient shops which you can get snacks and food easily.

Only point is that the staff are not well train in english thus if you need to ask them something, they may not be able to answer you.

  • Stayed: January 2011, traveled as a couple
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2  Thank silent84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2011

I was impressed by the cleanliness and the efficient English speaking staffs they have! For a mere S$100 a night, I couldn't ask for more.... Truly a 5 * rating among all the budget hotels...

  • Stayed: January 2011
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1  Thank Demisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2010

We stayed for one week at the Grand Arc Hanzomon and while the hotel is perfectly clean and the room-service superb, the hotel incomprehensibly doesn't seem to be much interested in international guests.

This starts with "Japanese-only" user manuals in the rooms and ends with staff, that is capable of only rudimentary interactions in English which lead to more than one inconvenient situation.

Even basic questions how to reach the airport or if a receipt can be made out are overstraining the helpful but in terms of language incapable employees.

The rooms aren't too big but spotless and with a superb view over Tokyo. The in-room service is average with a noisy AC and a nice panorama-window overlooking the city.

The neighbourhood is a business-district at the west side of the palace grounds. For those not wishing to take expensive taxis the metro is just a view meters away, while the JR-lines aren't not so easily reached.

All in all a middle-class hotel with a very good value-for-money ratio but unfortunately a poor trained staff.

  • Stayed: December 2010, traveled as a couple
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1  Thank traveltheworld34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2010

It is a business hotel clearly above average in terms of room comfort and quietness, cleanliness and service, and it is not really much more expensive than the average business hotel (at least it wasn't for us). The views from the hotel are just fantastic, and you have many different restaurants to choose from in the surrounding areas and the hotel itself. As a downside the rooms are a bit small and they lack storage space, but this is no different from any other Tokyo hotel within that price range.

  • Stayed: October 2010, traveled as a couple
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Thank HectorG_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2010

Got a rate of 5000yen per night at hotels.com for a semi double room (stayed as a single but rate was the same for 2 people). Was very surprised that grand arc turns out to be such a classy hotel. Of course, it's no mandarin oriental, but if you are able to book the discount rate, this is definitely the best value for money.

Pros:
1. 4 star - grand arc is just totally in a different league from other budget chains like toyoko inn and villa fontaine. If toyoko inn is 1 star, villa fontaine 2-3 star, grand arc would be at least 4 star. BUT the price for grand arc is actually cheaper!!!!! When I stayed there, some very important person (politician possibly?) must have stayed or dined at the hotel. There were like 30 bodyguards on the streets and at the lobby to escort him. imagine the chances of that happening at toyoko inn ;-)

2. Room size - the semi double room is 18m2+ in grand arc vs toyoko inn12-3m2 and villa fontaine's 14-16m2. Room is small for 2 people but very sufficient for single.

One thing to remember is that a "semi double" room means that you are renting a single room for double use legitimately. So, it's unreasonable to compare the semi double room size to the normal double rooms by american standards. Years ago when hotels in japan were much more expensive than everywhere else, the semi double rooms became a good alternative for travellers who wanted to save money. Now that the hotel prices for every other countries have been increasing yearly, prices are quite comparable for normal twin/double rooms in japan and other countries. You can get a double room 33-40m2 in tokyo for usd 150-200, about the same as in bangkok. So if a couple decides to stay in a semi double room, they should realize that they are offered an alternative unique in japan so that they can pay a lower price for a smaller room.

3. View from room - rarely in tokyo, especially budget hotels, does the room have such an open view. The hotel is located next to the imperial garden, so there is no building blocking the view at all. To the right side of the window, i could even see the tokyo tower light up every night. One more good thing about the open view is that it makes the room feels bigger.

4. location is a plus and a minus. first there were some misunderstanding from previous reviewers that needed to be clarified. There IS an elevator to the ground at hanzomon station, just not at the closest exit to the hotel. For anyone who plans to stay there, there is elevator from platform to the gate and then another elevator at exit 5 to the ground level. The only problem is that exit 5 is at the other end of the station and hanzomon is a pretty long station, so it's quite a few blocks further from the hotel and there is a little upward slope outside of exit 5. But it's still better than haulting heavy luggage up flights of stairs.

hanzomon line is actually much more convenient than i previous thought. can get to most anywhere in tokyo with max 1 transfer. for example,

narita airport - 1 easy transfer at oshiage station (w/ escalators and a short walk). don't really need to pay higher nex fare to get to tokyo station and then get a taxi. dragging luggage around tokyo station to get to the taxi stand would probably be a longer walk than the transfer at oshiage station. if worst comes to worst, can always get a taxi from exit 5 hanzomon to hotel (about 8min walk to hotel with luggage)
shibuya - direct train
omotesando - direct train
mitsukoshimae - direct train (huge mitsukoshi department store)
kinshicho - direct train (1 of the biggest 100yen store in tokyo and a famous yakitori restaurant)
tsukiji market - 1 easy transfer at kiyosumishirakawa
ikebukuro - 1 transfer
ginza - 1 transfer with a long walk or there is a bus next to the hotel which runs twice every hour. takes 20min
shinjuku - 1 easy transfer at aoyamaicchome
shinbashi - 1 transfer with a long walk
asakusa - 1 transfer at oshiage
ebisu - 1 transfer
nihonbashi - 1 transfer
akasaka - 1 easy transfer
ryokoku - 1 easy transfer
akihabara - 1 transfer at kinshicho

as hanzomon is pretty at the center of tokyo, it's actually closer to travel to the rest of the city than shinjuku and shibuya.

5. service - pretty much impeccable as most other hotels in japan. service standards were 5 star. e.g. i bought some fruit and asked for a knife to peel them. within min, they sent the full set of knife, fork, plate, wet naps, and paper napkin so thick that it can pass for real napkin.

6. accessories - full set of accessories including toner, lotion, after shave etc. normal for standard hotels but rare for hotels at the budget range. even the slippers were not the paper type that are used in all budget hotels.

7. free internet in room. notebook available for rent for 1000yen per night.

8. not the normal yukata provided. It's a button bathrobe which is great coz with normal yukata, the belt is always in the way when sleeping. but then it's not too sexy looking...

cons:
1. neighborhood is commercial and there are not a lot of restaurants or supermarket around. but there is 1 convenient store 1 min from hotel, 1 small supermarket 5 min away. Many of the famous restaurants in the city is just a short train ride away though.

2. service was great but it was a bit strange that they were not too familiar with sending luggage to narita... don't know if it's coz mostly japanese businessmen stay there and there is no need for sending luggage to narita...? the girl needed to look up the procedure but they had it done though.

3. there was no voicemail. needed to leave message with the staff.

all in all very very satisfied with grand arc and would recommend to anyone who gets a good deal.

  • Stayed: December 2010, traveled solo
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10  Thank yammi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2010

Just ended my stay in Tokyo with this hotel! We had an awesome stay with the hotel, with clean rooms and friendly hotel staff. The hotel is located pleasantly on the Hanzomon line on the tokyo metro station, so getting everywhere was no hassle for us. The view the hotel staff gave us was also what we wanted! We had a fantastic view overlooking Tokyo on the 7th floor. It was also extremely value for money as the rooms were quite spacious as compared to other hotels in Japan so it worked out fine for our family of 3.
There was also small mini marts and shops located near the hotel so getting food was not a problem.

  • Stayed: December 2010, traveled with family
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1  Thank beat92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Arc Hanzomon

Address: 1-1 Hayabusacho, Chiyoda 102-0092, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Akasaka / Roppongi
Amenities:
Bar / Lounge Suites
Hotel Style:
#2 Best Value Hotel in Chiyoda
#8 Family Hotel in Chiyoda
#11 Romantic Hotel in Chiyoda
#13 Business Hotel in Chiyoda
Price Range: $86 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Grand Arc Hanzomon 3.5*
Number of rooms: 204
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Also Known As:
Grand Arc Hanzomon Hotel Chiyoda
Grand Arc Hanzomon Chiyoda
Hotel Grand Arc Hanzomon Tokyo, Japan

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