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“Nice despite small room”

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Hotel Grand Arc Hanzomon
Ranked #13 of 74 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Frankfurt, Germany
Level Contributor
99 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Nice despite small room”
Reviewed August 3, 2013

I stayed in a single room, which was small but fine for a few nights.
Tokyo is expensive and I think this hotel is decent value for what you get. Very friendly as usual in Japan. Breakfast was Western or Japanese, which is good. I liked the location because it is a little quieter but still has many options for food and groceries.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mattse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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841 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Barcelona, Spain
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 2, 2013 via mobile

This is a very good hotel to stay if visiting tokyo.
Although it is not in a "centric" location, Metro station is only 20m away so you can go everywhere.
Hotel views are also very good (imperial palace gardens), and rooms space is ok (good for japanese standards).
Cost per room is also ok, so it is a very recommendable hotel.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Xavi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 26, 2013 via mobile

We stayed twice in this hotel, with our 2kids of 9 & 11 years old, first in a std room with beds, and in a Deluxe twin room still western style, at the end of our long travelling in Japan in July 2013. The difference in confort and size of room is really worth the difference in price we got on the deals via booking.com. the std room (110 € per night) was actually very tiny for us 4 and all suitcases. The Deluxe room at 160€per night had a nice sitting room space in addition to the 2 beds and splendid bathroom and separate toilet. 2 large windows with a view on the green imperial gardens... Waouw ! Nearly a studio. For Tokyo, this hotel is really a nice quiet and 4 stars confort and services place, at very decent price. Indeed night life is at a few stops of metro from there, but not a big deal compared to the advantages detailed above.

Good tip for travellers : most twin room in Japan (sold on internet for 2 adults & 2 children) have quite narrow beds. Usually between 110 and 120cm : to know before booking for a family with children or tall teenagers... This hotel has beds of 120cm wide, which was OK for our family.

Stayed July 2013, traveled with family
Helpful?
4 Thank BXLneko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 25, 2013

Excellent value for the location and amenities. Service is exceptional. Though it is not in one of the larger centers of Tokyo, there are many choices of excellent restaurants in the neighborhood. Must change lines once to go to the Tokyo station, but taxi (1400-1700 yen) is a comfortable option.

Room Tip: Deluxe twin room with a view of the Imperial Gardens was worth it.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank time_wanderer_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
197 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed July 22, 2013

Located right next to the Imperial Palace (which was unfortunately under construction during our stay in March), this hotel served as a great base for our time in Tokyo. The Hanzoman subway entrance is at the end of the block so that was super convenient to explore the rest of the city. It's a hotel more for business people. We stayed in a traditional room with futami beds. While comfortable, the room had barely any room for the 3 of us. I understand that rooms are a lot smaller in Japan but we were not used to it being "this" tiny. Nevertheless, we enjoyed our stay at this hotel which had a pretty helpful staff. The rooms were clean and modern. The wifi was also strong in the common areas.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jing0423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 21, 2013

This is a very nice hotel in a very quiet area of Tokyo, one block from Hanzomon subway station. The price is good, the rooms are a little small but very clean. The food at the restaurant is very good and the view from the rooms is amazing!!!

Stayed July 2013, traveled with family
Helpful?
Thank Susana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stavanger, Norway
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 21, 2013

My boyfriend and I stayed here for the last leg of our Japan tour. The hotel is located in the buisiness district and is a close to the Hanzamon line subway. It's ok for getting about, however getting in and out of the station with luggage is difficult as there are only stairs ( and many of them). The rooms were small and so were the beds & bathrooms, but it was fine if you just want to use it as a base. The views were lovely - we had overlooking the park and the theatre. My biggest issue was the very unhelpful and rather insolent staff in form of a male recepsionist. Firstly when i called down to inquire about options of getting to the airport he respnded "train". I asked if the limobus which i had read about was in service and he replied "no. Train" and hung up. I thought maybe he just couldn't understand or didn't speak english very well. He proved me wrong when I later that day went to reception to inform them that my partner had lost both his phone and camera earlier on the trip and that the police might contact the hotel with information. Before I was even able to explain or say what I had come to say the male receptionist interrupted and said it was a matter for the police. After 15 minutes of me trying to get through that I wanted to know was whether the police had been in contact or if there was anything more we could do, I had to give up out of sheer frustration and annoyance at the receptionist. He even went as far as to scournfully laugh at me for not getting the name of the police officer ( I had the policeform with reffrence number etc). I am appalled at how we got treated by the receptionist - he at no point seemed vaguely interested in helping or empathising with our situation.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lillep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Arc Hanzomon

Property: Hotel Grand Arc Hanzomon
Address: 1-1 Hayabusacho, Chiyoda 102-0092, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Akasaka / Roppongi
Amenities:
Bar / Lounge Suites
Hotel Style:
#4 Best Value Hotel in Chiyoda
#11 Romantic Hotel in Chiyoda
#12 Family Hotel in Chiyoda
#13 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Grand Arc Hanzomon 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Grand Arc Hanzomon Hotel Chiyoda
Grand Arc Hanzomon Chiyoda
Hotel Grand Arc Hanzomon Tokyo, Japan

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