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“Excellent hôtel!” 5 of 5 bubbles
Review of Hotel Grand Arc Hanzomon

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Hotel Grand Arc Hanzomon
Ranked #12 of 70 Hotels / Ryokan in Chiyoda
Certificate of Excellence
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801 reviews from our community

Traveler rating
    366
    353
    63
    9
    10
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Banbury, United Kingdom
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed December 23, 2012

Having just arrived from an excellent hotel in Shanghai, we found the room to be claustrophobic.
We had small twin beds with a choice of banging your head against the wall or the window.My great gran would have refused to wear what they offered as a dressing gown. Only has BBC World in english. Be warned if you are a family and want to watch additional english channels using pay per view, there a pronographic channels also. It is near to the subway (use 1a or 1b), not many good restaurants nearby.They do not cash TC`s. Check out is 10am, which is most unusual. Didn`t eat at the hotel.

Room Tip: We did have a view of the Imperial Palace provided you pulled back the net curtains.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CDL111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
136 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed December 20, 2012

We spent 2 nights in a Japanese style room at the Grand Arc. The room was quite comfortable, the hotel decently located, although a little north from the center of town, but right in front of the Imperial Palace. Very clean and professionally run. Highly recommended for a Tokyo stay.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Blirola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

We stayed here for a few days after skiing in Niseko. When searching for hotels in Tokyo we found lots of them VERY expensive for what we needed, as we had two children with us (3 & 5 years).
The rooms here were a really good size, with great views. It is also in an excellent location - very close to the station. We had breakfast downstairs, which I couldn't really complain about and the restaurant downstairs in the basement was fantastic! Full of locals, which is always a good sign.
Service in the hotel was excellent, although we did have a few issues trying to get wifi/computer access. The hotel seems to cater more for Japanese travellers, rather than international ones, so there weren't many tourist maps/attraction brochures in the foyer, like you'd find at most hotels. This wasn't really an issue, as we were happy to look online.
Overall a great hotel and a real find in Tokyo!

  • Stayed January 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joolzsunka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, FL
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 4, 2012

We were in Tokyo for about 2 weeks and stayed in the Grand Arc Hanzomon twice in that time. First for 5 days, then left for Osaka and came back to stay an additional 3 nights. All the reviews are pretty spot on about this place. It's centrally located and just a short walk from the Hanzomon station which makes getting to anywhere in the city relatively painless. The rooms are not as tiny as some have complained about. They are small compared to western standards but at the end of the day it's a nice room, well kept and a place to crash after long days of exploring Tokyo with great views of the imperial gardens and the city. I feel that I should mention that the hotel is in the middle of a business district so you might feel a little out of place when you're dressed in sneakers and jeans (to walk around the city all day) and almost everyone else around you is wearing suits but this really didn't bother me too much. Just something I thought about while I was there but this did not affect our experience in a negative way at all.

The service was also very good, as others have mentioned the staff does speak a good amount of English so it was easy to communicate when we needed something. The cleaning services were also very good. The staff always seemed eager to help with anything that we needed.

If you'll be visiting with a lot of luggage, do as others have noted and take a cab from Tokyo station to the hotel (shouldn't cost you more than 1,800 yen (~$20)) as you will have to climb about 4 flights of stairs out of Hanzomon station. This would not be fun after a day of long flights/layovers.

We wouldn't hesitate to stay at the Grand Arc Hanzomon on our next trip to Tokyo (which hopefully isn't too long from now).

Room Tip: Try to request a room that faces the imperial gardens.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Gaston Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 17, 2012

I spend 2 nights in this hotel. The staff was helpful, knowledgable, friendly and most importantly their english is good. The location is great as it was near to the Hanzomon station. The room is clean and tidy. The view from my room was great and i was able to look at the Tokyo tower. I will gladly & definitely comeback to this hotel for my next trip to Tokyo.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Des0405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
1 review
5 of 5 bubbles Reviewed November 6, 2012

The folks at Grand Arc Hanzomon were friendly, quick, and eager to please. Their english is fantastic, and they showed a great knowledge of the local area. The rooms were clean and comfortable, and the cleaning service every day was thorough. I would be very glad to stay here again if I were to stay in Tokyo.

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Christopher T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Arc Hanzomon

Property: Hotel Grand Arc Hanzomon
Address: 1-1 Hayabusacho, Chiyoda 102-0092, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Yotsuya / Iidabashi
Amenities:
Bar / Lounge Suites
Hotel Style:
#4 Best Value Hotel in Chiyoda
#11 Romantic Hotel in Chiyoda
#12 Family Hotel in Chiyoda
#13 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Grand Arc Hanzomon 3.5*
Number of rooms: 204
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Also Known As:
Grand Arc Hanzomon Hotel Chiyoda
Grand Arc Hanzomon Chiyoda
Hotel Grand Arc Hanzomon Tokyo, Japan

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