We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tremendous value for Tokyo” 4 of 5 stars
Review of Hotel Grand Arc Hanzomon

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Grand Arc Hanzomon
Ranked #11 of 69 Hotels / Ryokan in Chiyoda
Certificate of Excellence
New York
Level Contributor
128 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Tremendous value for Tokyo”
4 of 5 stars Reviewed December 20, 2012

We spent 2 nights in a Japanese style room at the Grand Arc. The room was quite comfortable, the hotel decently located, although a little north from the center of town, but right in front of the Imperial Palace. Very clean and professionally run. Highly recommended for a Tokyo stay.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Blirola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

762 reviews from our community

Traveler rating
    352
    336
    55
    9
    10
See reviews for
92
348
112
108
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Sydney, Australia
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 17, 2012

We stayed here for a few days after skiing in Niseko. When searching for hotels in Tokyo we found lots of them VERY expensive for what we needed, as we had two children with us (3 & 5 years).
The rooms here were a really good size, with great views. It is also in an excellent location - very close to the station. We had breakfast downstairs, which I couldn't really complain about and the restaurant downstairs in the basement was fantastic! Full of locals, which is always a good sign.
Service in the hotel was excellent, although we did have a few issues trying to get wifi/computer access. The hotel seems to cater more for Japanese travellers, rather than international ones, so there weren't many tourist maps/attraction brochures in the foyer, like you'd find at most hotels. This wasn't really an issue, as we were happy to look online.
Overall a great hotel and a real find in Tokyo!

  • Stayed January 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Joolzsunka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, FL
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 4, 2012

We were in Tokyo for about 2 weeks and stayed in the Grand Arc Hanzomon twice in that time. First for 5 days, then left for Osaka and came back to stay an additional 3 nights. All the reviews are pretty spot on about this place. It's centrally located and just a short walk from the Hanzomon station which makes getting to anywhere in the city relatively painless. The rooms are not as tiny as some have complained about. They are small compared to western standards but at the end of the day it's a nice room, well kept and a place to crash after long days of exploring Tokyo with great views of the imperial gardens and the city. I feel that I should mention that the hotel is in the middle of a business district so you might feel a little out of place when you're dressed in sneakers and jeans (to walk around the city all day) and almost everyone else around you is wearing suits but this really didn't bother me too much. Just something I thought about while I was there but this did not affect our experience in a negative way at all.

The service was also very good, as others have mentioned the staff does speak a good amount of English so it was easy to communicate when we needed something. The cleaning services were also very good. The staff always seemed eager to help with anything that we needed.

If you'll be visiting with a lot of luggage, do as others have noted and take a cab from Tokyo station to the hotel (shouldn't cost you more than 1,800 yen (~$20)) as you will have to climb about 4 flights of stairs out of Hanzomon station. This would not be fun after a day of long flights/layovers.

We wouldn't hesitate to stay at the Grand Arc Hanzomon on our next trip to Tokyo (which hopefully isn't too long from now).

Room Tip: Try to request a room that faces the imperial gardens.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Gaston Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 17, 2012

I spend 2 nights in this hotel. The staff was helpful, knowledgable, friendly and most importantly their english is good. The location is great as it was near to the Hanzomon station. The room is clean and tidy. The view from my room was great and i was able to look at the Tokyo tower. I will gladly & definitely comeback to this hotel for my next trip to Tokyo.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Des0405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
1 review
5 of 5 stars Reviewed November 6, 2012

The folks at Grand Arc Hanzomon were friendly, quick, and eager to please. Their english is fantastic, and they showed a great knowledge of the local area. The rooms were clean and comfortable, and the cleaning service every day was thorough. I would be very glad to stay here again if I were to stay in Tokyo.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Christopher T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morris Plains, New Jersey
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 5, 2012

We wanted to experience the Japanese style room and this hotel was perfect. We stayed here on the first day of our arrival as we wanted to get to the palace first. However, you have to take two trains to get here but we took a cab from Tokyo station. Very nice place and room. There is a seven eleven very close by where we got some pastry in case we got hungry. We did not find that many restaurants but there was a chinese restaurant down the road which was very good. It was very convenient to visit the palace gardens.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ushdra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seville, Spain
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed November 5, 2012

I spent some time dithering over choices for a 5-night stay in Tokyo prior to embarking a cruise there, and considered several other hotels before deciding on the Grand Arc Hanzomon, largely on the basis of the TripAdvisor reviews. What a good choice it turned out to be. First, by Tokyo standards the price is very reasonable, and the rooms are both spacious and stylish: great care seems to have been taken in furnishings. Beds are firm and comfortable, with linen changed every day by the most courteous housekeepers. Almost all rooms overlook the Imperial Palace Gardens; rooms have huge windows to allow you to enjoy the views. Bathrooms are not large but are adequate, and come equipped with an all-singing, all-dancing Japanese toilet: if you don't know what this is, you're in for a surprise.

The Grand Arc Hanzomon is not right in the centre of frenetic Tokyo, but to me that was an advantage: it is two minutes' walk from Hanzomon Metro stop on the Hanzomon Line, so Ginza or the other major centres are no more than 15 or 20 minutes away.

Staff are uniformly extremely courteous and helpful, as only the Japanese can be, although in some instances I encountered a language barrier with restaurant staff, whose command of English was rudimentary.

I felt that breakfast was the weak link in an otherwise perfect stay: it is rather unimaginative and limited, but I have to admit that there are plenty of places nearby where one can get breakfast.

The Grand Arc Hanzomon is not a "grand" hotel in the style of the Imperial, the Okura or the New Otani, but those hotels have the disadvantage that they are swarming with people and are often confusing in layout (the New Otani especially). I like the restrained atmosphere at the Hanzomon, although it can be busy at weekends when it becomes a popular venue for weddings.

All in all, I am delighted to have found this hotel, and will be very happy to return there on my next visit to Tokyo.

Room Tip: Higher floors have better views (naturally).
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank felipeordonez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Chiyoda
Ochanomizu / Akihabara / Kanda
Hotel Niwa Tokyo
Hotel Niwa Tokyo
#8 of 69 in Chiyoda
4.5 of 5 stars 1,773 reviews
Yotsuya / Iidabashi
Hotel Monterey Hanzomon
Hotel Monterey Hanzomon
#18 of 69 in Chiyoda
4.0 of 5 stars 837 reviews
Ginza / Tokyo Nihonbashi
Hotel Ryumeikan Tokyo
Show Prices
Show Prices
Show Prices
Shinjuku
Hotel Sunroute Plaza Shinjuku
Shinjuku
Citadines Shinjuku Tokyo
Yotsuya / Iidabashi
Hotel Metropolitan Edmont Tokyo
Show Prices
Show Prices
Show Prices

Been to Hotel Grand Arc Hanzomon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Grand Arc Hanzomon

Property: Hotel Grand Arc Hanzomon
Address: 1-1 Hayabusacho, Chiyoda 102-0092, Tokyo Prefecture
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Yotsuya / Iidabashi
Amenities:
Bar / Lounge Suites
Hotel Style:
#4 Best Value Hotel in Chiyoda
#11 Romantic Hotel in Chiyoda
#12 Family Hotel in Chiyoda
#13 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Grand Arc Hanzomon 3.5*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Priceline, Travelocity, Odigeo, HotelTravel.com and Agoda so you can book your Hotel Grand Arc Hanzomon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Arc Hanzomon Hotel Chiyoda
Grand Arc Hanzomon Chiyoda
Hotel Grand Arc Hanzomon Tokyo, Japan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing