We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Will definitely return”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Imperial Hotel Tokyo
Ranked #4 of 82 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Reviewed August 19, 2011

We just came back from Tokyo and were very happy with our 9-night stay at the Imperial Hotel. We were a little concerned initially after reading several comments about the Hotel being very old and worn out. However, it turned out our room (on the 10th floor of the new wing) was nicely decorated, very comfortable & clean, very spacious (30+ m2) with modern amenities e.g. remote control electric curtains. We were also impressed by their thorough evening turn-down service. Unlike the turn-down service at most hotels (which is just removing a few cushions on your bed and leaving you a piece of chocolate), the Imperial Hotel literally tidied up the room (for a second time) by emptying garbage bins, changing used towels and cups etc. Hotel staff were extremely polite & friendly. Concierge staff were very eager to help and I would like to thank Satoh-san for her great restaurant recommendation, and Ishikawa-san for helping us with our air ticket problem. This was the first time we stayed in this part of Tokyo, and we really liked the location. Metro station is right in front of the Hotel, JR station is a bit of a walk though (about 15-20 minutes). Food at the hotel is very expensive but there are many dining options around the Hotel and in nearby Ginza. There are a number of small cafes within a few minutes' walk from the back entrance of the Hotel where you can find very decent breakfast food for 1/5 of the price charged by the Hotel. The Hotel does charge for use of the gym, one way to avoid the charge is to join the Imperial Club, check out the Hotel website for (free) membership details, but apply well in advance.

Room Tip: Be sure to request for a non-smoking room at time of booking.
See more room tips
  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank TPHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (2,136)
Traveler rating
Traveler type
Time of year
Language
  • More languages

966 - 972 of 2,136 reviews

Reviewed August 17, 2011

The hotel was once the flag ship hotel in Japan. Still the flavor remains and those who like such sentiments, it is an excellent place. An old fasshioned bar in the main building is very nice and room are also very comfortable but a bit orthodox or not exciting. If we like the sparkling or shining something, this is not your place. Service is warm and genuine but a bit slow. Additional benefit is its location. Business and shopping areas are all within walking distance. Food is not cheap but I must say reasonablly priced, if we consider the quality and service. Over all,the matured persons will appreciate staying in this hotel but younger persons will not appreciate as I do.

  • Stayed: November 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank gehararigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2011

Third visit to the Imperial, and generally its a very good property. Service is faultless with plenty of staff on hand, prompt responses to any requests. Wake-up calls, check-in and check-out were perfectly reliable.

Rooms are OK - nothing special. Beds are good, but the bathrooms were a little on the boring side, with the exception of the toilets which had plenty of gimmicky buttons to play with.

During my stay, due to the ongoing power shortages, the hotel was closing certain facilities (e.g. the Diner restaurant, and rooms in the Tower) from time to time, however this is understandable given the situation.

The breakfast buffet on the 17th floor was high quality, if a little expensive at close to £30. Room service was also very good quality (great Japanese chicken curry), but prices are very steep - a two course room service meal with a drink will set you back £70 or more - as indeed they are at the hotels many formal restaurants. There are however plenty of excellent local eateries on Ginza alley - the road that runs parallel to the train tracks. Had good teppanyaki at Ju-Zo under the Daiwa building (£35 per head), and some good "conveyor belt" sushi from a restaurant whose name I wasn't able to fathom out - left down Ginza alley and about 300 yards on the right (£13 per head). Candy Bar was good for a few late night drinks although the curried nuts were rather addictive.

Its in a good location, opposite Hibiya Park and the extensive grounds surrounding the palace. Its good for an early morning jog. The indoor pool/sauna facilities are also OK, however there is an extra charge (£8) to use, which is a little irritating.

Internet access was good - a man came with a wireless router for the room and it worked perfectly first time.

Potential guests should note that the Tower rooms are a few minutes walk (inside via a walkway) from the main building so if you don't fancy a stroll every day, then book in the main building at a slightly increased rate.

All in all, a good business hotel - quite grand, perhaps a little sterile, but reliable nonetheless with an emphasis on good service.

Room Tip: Ask to be in the main building not the tower
See more room tips
  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2011

The Imperial is a fine establishment and there's so much more to it than just renting a room. The restaurants, the shopping arcade, its location on the edge of the Ginza in Tokyo, the atmosphere in the lobby - it's worth a visit in any case. I loved the history of the place even though this is a rebuild of the earlier Frank Lloyd Wright one. Some links remain with a beautiful mosaic wall alongside the huge lobby coffee shop, the Old Imperial bar on the first floor and other remnants of the hotel built in the 20s and demolished in the 60s. The rooms themselves are extremely comfortable with those in the tower being more standard than the main building. Join the Imperial Club in order to use the pool otherwise you will be charged. The Friendly Limousine Bus from the airport will deliver you to the door or the hotel has its own limousine service for the truly well heeled. There are a few top restaurants on the mezzanine floor namely Les Saisons and San Applause. The former is top french cuisine and San Applause modern Japanese. An experience though everything is stylish and slightly retro so if you are a lover of more International and bland establishments better stay elsewhere.

Room Tip: Ask for main building or if the tower has been selected ask for a room not overlooking the JR tracks...
See more room tips
  • Stayed: September 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank cazzassss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2011

I stayed 4 nights in this hotel and thoroughly enjoyed it. Room was extremely clean, quiet and functional. The service was impeccable. The hotel is very large and most of the time when I was walking in the corridors, I didn't see anyone. The corridors are wide so as I walked in it, I felt like i was walking in the hallway of a grand hallway, castle or a grand church. The staff made every effort to be available when you need them but is inconspicuous unless you need them. This is quite common in Japanese hotels (that i've stayed at least) but is particularly apparent in this hotel due to its size.

Gym was nice with modern equipment.

Only negative is that the the pool (in another wing on 20/f) is a bit small width wise. You can only fit at most 3 swimmers at any one time.

Room Tip: Enjoy the serenity, peace and quietness in your room.
See more room tips
  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Prickycritic05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2011

I use this hotel frequently on short trips into Tokyo. Excellent service as always, good choice of restaurants and easy connections to Haneda or Narita via limousine bus. Subway stop nearby and easy walking to Ginza shopping.

Parodied diner for breakfast is good fun. Local hibiya park and imperial gardens nearby provide a bit of green space for stretching the legs and clearing the longs.

This is not a trendy hotel, the emphasis being on traditional Japanese comfort and service which I like very much.

  • Stayed: September 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ellysian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2011

The imperial is an old hotel in the heart of Tokyo city, yet, being next to the king's palace, there are some open spaces around.

The hotel itself is somewhat old and hasn't been renovated recently. But i would definitely not call it shabby. Everything is absolutely clean, the rooms are very well furnished and extremely comfortable.

I didn't try any of the restaurants, but i ordered breakfast in my room and it was very good! Healthy and tasty!

  • Stayed: March 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank nondenom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Chiyoda
Ginza / Tokyo Nihonbashi
The Tokyo Station Hotel
Ginza / Tokyo Nihonbashi
Palace Hotel Tokyo
Palace Hotel Tokyo
#1 of 82 in Chiyoda
1,230 reviews
Ginza / Tokyo Nihonbashi
Shangri-La Hotel, Tokyo
Show Prices
Show Prices
Show Prices
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 117 in Minato
3,176 reviews
Ginza / Tokyo Nihonbashi
The Peninsula Tokyo
The Peninsula Tokyo
#7 of 82 in Chiyoda
1,754 reviews
Shinjuku
Hilton Tokyo
Hilton Tokyo
#4 of 87 in Shinjuku
4,663 reviews
Show Prices
Show Prices
Show Prices

Been to Imperial Hotel Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Imperial Hotel Tokyo

Address: 1-1-1 Uchisaiwaicho, Chiyoda 100-8558, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Chiyoda
#2 Romantic Hotel in Chiyoda
#4 Luxury Hotel in Chiyoda
#5 Business Hotel in Chiyoda
Price Range: $326 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Imperial Hotel Tokyo 5*
Number of rooms: 931
Official Description (provided by the hotel):
Luxury hotel by the Imperial Palace. Founded in 1890, has welcomed celebrities by offering impeccable Japanese hospitality. Located in the central Tokyo; 5 minutes to Ginza shopping area by walk, 5 minutes to Tokyo station by taxi, 15 to 30 minutes to Shibuya, Shinjuku, Asakusa, and Ropponngi area by subway, and 45 minutes to Haneda Airport, 90 minutes to Narita Airport by Limousine bus. Free VDSL Wi-Fi connection and 16 restaurants and bars inside the hotel are available. ... more less ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Orbitz, Travelocity, JAPANiCAN, Booking.com, getaroom.com, Priceline, TripOnline SA, Cancelon and HotelQuickly so you can book your Imperial Hotel Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Imperial Hotel Chiyoda
Imperial Hotel Tokyo Japan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing