Our family and I stayed for two nights at the Four Seasons hotel in Tokyo at Maranouchi on a trip around Asia in April. It was our first time in Japan and we were all a bit nervous about how we were going to function in a city where we not only didn't know the language, but we also had read that there were very few English street signs or maps, and that very few people spoke English. Well, our worries were unfounded. We were actually picked up at Narita airport by an FS employee called a "greeter"; a very capable lady who helped us organize our train tickets into Tokyo's main station. (Note: hiring a taxi or a private care to take you into town or to your hotel is very, very expensive. I normally don't cringe at high prices for private cars but....$900?!?! - or thereabouts?!?)
The train ride was fabulous, even though we were tired. Each stop was announced in different languages including English, so we need not have worried. At the main station there was an FS employee waiting directly outside our car (everything is so well organized, it is possible for the train cars to stop in the same place every time, which is well marked on the floors of the stations). He then piled our luggage on a trolley and walked us patiently and gently through the throngs of people at the station all the way to the hotel which is next door - although you wouldn't know it because it is kind of hidden. It was a good thing he was there for us - I probably would not have found it alone. Once you are inside, everythng is an oasis of calm and order. The hotel is one of the smallest in the FS chain, only about 7 floors in total. In the traditional way of Japan, attention is paid to the slightest little detail in order to ensure perfection. Whether of beauty or technology - everything worked so well that I found myself wondering why nothing outside of Japan was so lovely, or worked so seamlessly well.
Our room was amazing; it was modern, yet warm. It had a really neat sliding door that shut the sitting room off from the bedroom, and it had an awesome bathroom. And of course the super famous Japanese Toto toilets. The bathtub was gorgeous, a creamy egg shape, but I confess I found it really difficult to relax in because I kept slipping down inside it!
The food was fantastic, whether Asian, Japanese or Western. The atmosphere was super-cool. All the most happening people must go there for drinks or meetings - the vibe was perfect.
Room service was perfect - even a hot chocolate and cookies were presented in a faultless way.
The concierge gets a special virtual hug from me for organizing who must be quite simply the best tour guide for her country ever. Miss Izumi, we all enjoyed the time you spent with us. I would recommend her services to everyone staying in Tokyo. She took us everywhere by foot, train, monorail and subway - and we saw a lot.
I didn't get a chance to use the spa but I got a quick tour and it looks scrumptious - even the onsen bath looked really nice, not frightening at all for a Western visitor.
We also organized tickets to Kyoto on the bullet train with the concierge, and tickets to an FC Tokyo football match. Everything went fantastically, and we are definitely coming back. BTW, the view of Mt. Fuji out the window of the bullet train to Kyoto is so incredible, if you are lucky enough to have the weather on your side to see it.
Run don't walk to Tokyo - and stay here if you can afford it - it's GREAT!!
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- Also Known As:
- 4 Seasons Hotel Tokyo At Marunouchi
- Four Seasons Hotel Tokyo At Marunouchi Japan
- Four Seasons Chiyoda
- Chiyoda Four Seasons